Reviews: Channable: Product Data Feeds

Customer reviews: Channable: Product Data Feeds

Reviews (60)

Overall rating

3.7

5

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What Merchants Think

Merchants generally regard "Channable: Product Data Feeds" as a powerful tool for managing product feeds across different marketplaces and channels. While the setup can be complex, many users find that the application runs smoothly once they get used to it. However, experiences with customer support vary, greatly influencing overall satisfaction.

Key Strengths

Powerful rules engine for customizing product displays.
Seamless integration with multiple platforms and marketplaces.
Capability to maintain original product descriptions without forced translations.
Some users report excellent and responsive customer support.
Overall user-friendliness after initial setup hurdles are overcome.

Common Concerns

Variable quality of customer support, with reports of slow response times.
High subscription costs without proportional support quality.
Complex setup process, which can be daunting for new users.
No proactive monitoring for feed disruptions, leading to potential financial impacts.

Final Thoughts

The app "Channable: Product Data Feeds" is generally well-received for its robust functionality and versatility. While the initial learning curve and cost can be significant barriers, its capacity to handle complex feed requirements makes it a valuable asset for many retailers. Improving customer support reliability could enhance the user experience significantly.

Alpine Hearing Protection

Sep 09, 2024 on Shopify

Alpine is tevreden met het gebruik van Channable. Met Channable kun je gemakkelijk product data bewerken, feeds maken en API koppelingen opzetten. De goede support is daarbij een dikke plus.

CandyBabe

Jun 18, 2024 on Shopify

At the begining it seems a bit clunky and for ITs..But it's actually very user friendly if you put some efforts and practice to understand how it works. It's very powerful due the 'rules', which are the core of Channable. This allow you to fix some issues on how your products are displayed on the market places. The support team is awesome, very professional. Also, instead of having your descriptions translated, you can keep your own (most of the feeds don't allow you this, saying "it's easy we translate it', which actually what we don't want..but to keep the original proof-reading) Now it's a bit costly but it is what it is. Overall, i really recommend Channabe, seems the best out there!

Luxreaders.de

Jun 04, 2024 on Shopify

Great app with a lot of very useful integrations. Currently using it with Amazon, which is working great. The support team is very helpful.

sneakzmarket

Mar 10, 2024 on Shopify

Seit bald bereits einem Jahr nutzen wir Channable aktiv für unser Shopsystem. Besonders beeindruckend ist der hilfsbereite und reaktionsschnelle Kundensupport. Ob es um die Einrichtung von Feeds, die Integration mit verschiedenen Plattformen oder die Lösung spezifischer Herausforderungen geht, das Support-Team ist immer zur Stelle!

X-BIONIC

Mar 08, 2024 on Shopify

they solved a very specific problem creating a workaround. product is very good but so far support team was even better for us.

BergHOFF Belgium BV

Feb 27, 2024 on Shopify

I've been using Channable for three clients, and I've gotta say, I'm a big fan. This app is a powerhouse, capable of so much that it does take a bit of time to really find your way around. But, here's the kicker – the support is top-notch. Seriously, the support team is exceptional, always ready to lend a hand with a smile. It's a level of service that a lot of other providers could really learn from.

ESOMOTO

Jan 05, 2024 on Shopify

Funktioniert einwandfrei, toller Support!

Olvystore

Nov 16, 2023 on Shopify

works well.

HomeHaves

Jul 01, 2019 on Shopify

Channable is a great app! I would recommend it to everybody. I use it to send feed to google shopping and some other advertising places and it helps me a lot.