Reviews: COD King‑COD Fees & OTP Verify

Customer reviews: COD King‑COD Fees & OTP Verify

Reviews (693)

Overall rating

4.9

5

385
4

1
3

1
2

2
1

4

What Merchants Think

Merchants express overwhelmingly positive feedback towards "COD King‑COD Fees & OTP Verify." The app is appreciated for its user-friendly design and seamless integration, making it a game-changer for managing cash-on-delivery (COD) orders effectively. Users frequently highlight the app’s efficiency in reducing fake orders and enhancing the customer experience. Exceptional customer support, particularly from the representative Pankaj, stands out as a key factor in the positive reception.

Key Strengths

User-friendly interface and easy setup
Efficient management of cash-on-delivery (COD) orders and OTP verification
Reduction in fake orders and improved order confirmation
Responsive and helpful customer support, especially from Pankaj and Salaj
Reliable and secure transactions
Valuable features even in the free plan

Common Concerns

Some merchants reported poor coding affecting web performance
Concerns about 24/7 customer support availability and delayed issue resolution
Lack of full testing capabilities on free plans
Occasional bugs and feature implementation challenges

Final Thoughts

Overall, "COD King‑COD Fees & OTP Verify" is highly recommended for merchants looking to streamline COD operations on Shopify. While the app excels in providing user-friendly and secure solutions, the responsive customer support team, particularly individuals like Pankaj and Salaj, further enhances its value. Despite minor drawbacks reported, the app remains a preferred choice for many businesses aiming to efficiently manage their COD orders.

Decoghar

Oct 24, 2024 on Shopify

IndAyurveda

Oct 23, 2024 on Shopify

Great app and their support is very good. Pankaj assisted me for the installation process and he was really supportive,

CROOSO

Oct 22, 2024 on Shopify

good support

VParents

Oct 22, 2024 on Shopify

amazing support and easy to understand

HootPop

Oct 21, 2024 on Shopify

Good support team and quick response

Fantastic Five

Oct 20, 2024 on Shopify

It was a great knowledgeable interaction with Mr Pankaj. Solved my problem in a few seconds. Wish to receive the same customer support going forward.

Vamukh : Classic Indian Mukhwas

Oct 20, 2024 on Shopify

Great service by company. Mr. Salaj was very helpful and prompt with the onboarding and service.

Adira

Oct 19, 2024 on Shopify

Amazing Experience – Highly Recommend! I've been using COD App King for a while now, and it has made online shopping so much easier! The app interface is user-friendly, and I love how fast and efficient the cash on delivery service is. It provides peace of mind knowing I can inspect my items before paying. The delivery times are always on point, and the customer service is super responsive. Highly recommended if you want a hassle-free shopping experience with COD options!

On Point Sale shopping

Oct 19, 2024 on Shopify

fast and quick service

RangVista

Oct 18, 2024 on Shopify

I have just started to use the features available in COD King. I must say this app has put in all the relevant features for OTP and plus some extra features for boosting revenue. Their support is also very prompt. I have still not used all the features but i guess this app satisfies my requirement. Highly Recommended for those who would want to use OTP verify feature for COD.

HOMEWARD SHOPPING

Oct 17, 2024 on Shopify

good

Tiny Traditions

Oct 17, 2024 on Shopify

great

Mahabharath™

Oct 17, 2024 on Shopify

Uniqove

Oct 16, 2024 on Shopify

quick, helpful and prompt service

The Blair Store

Oct 16, 2024 on Shopify

Very happy with the quick support for integrating on my store.

My Store

Oct 15, 2024 on Shopify

nice

Aurora Finds

Oct 14, 2024 on Shopify

Excellent Support

Self Decor

Oct 13, 2024 on Shopify

Awesome and instant support

EMMSONS

Oct 13, 2024 on Shopify

good customer service

TROVA CLOSET

Oct 13, 2024 on Shopify

very kind and informative