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Customer reviews: COD King‑COD Fees & OTP Verify

Reviews (693)

Overall rating
4.9

What Merchants Think

Merchants express overwhelmingly positive feedback towards "COD King‑COD Fees & OTP Verify." The app is appreciated for its user-friendly design and seamless integration, making it a game-changer for managing cash-on-delivery (COD) orders effectively. Users frequently highlight the app’s efficiency in reducing fake orders and enhancing the customer experience. Exceptional customer support, particularly from the representative Pankaj, stands out as a key factor in the positive reception.

Key Strengths

  • User-friendly interface and easy setup
  • Efficient management of cash-on-delivery (COD) orders and OTP verification
  • Reduction in fake orders and improved order confirmation
  • Responsive and helpful customer support, especially from Pankaj and Salaj
  • Reliable and secure transactions
  • Valuable features even in the free plan

Common Concerns

  • Some merchants reported poor coding affecting web performance
  • Concerns about 24/7 customer support availability and delayed issue resolution
  • Lack of full testing capabilities on free plans
  • Occasional bugs and feature implementation challenges

Final Thoughts

Overall, "COD King‑COD Fees & OTP Verify" is highly recommended for merchants looking to streamline COD operations on Shopify. While the app excels in providing user-friendly and secure solutions, the responsive customer support team, particularly individuals like Pankaj and Salaj, further enhances its value. Despite minor drawbacks reported, the app remains a preferred choice for many businesses aiming to efficiently manage their COD orders.

Cactus Deal

Nov 29, 2024  on Shopify

Amazing Experience! Highly Recommended! ⭐⭐⭐⭐⭐ I recently had the pleasure of experiencing [product/service], and I couldn’t be more impressed! From start to finish, everything exceeded my expectations. The quality of [product/service] is exceptional, and it truly delivers on its promises. The customer service was top-notch, with friendly and knowledgeable staff who went above and beyond to ensure my satisfaction. I was particularly impressed with the attention to detail and the seamless experience throughout. Whether you’re a first-time user or a seasoned pro, you’ll feel well taken care of. Overall, I am beyond happy with my experience and will definitely be coming back for more. If you’re considering [product/service], don’t hesitate – it’s definitely worth every penny!

Graboo

Nov 28, 2024  on Shopify

Great support from the tam setting this up.

Health ki Baat

Nov 28, 2024  on Shopify

Really good app for beginners who are starting from a low budget. Really helps in reducing RTO

GIFT TO LOVE

Nov 27, 2024  on Shopify

COD King Software for Shopify is truly the best app I've ever used! Outstanding customer support, a solid 5-star experience, and lightning-fast service. It's incredibly user-friendly and addresses real challenges effectively. Highly recommend it for seamless COD management and problem-solving

THE NEKO

Nov 27, 2024  on Shopify

Great support by both Pankaj & Amandeep. Great app.

VARAS

Nov 27, 2024  on Shopify

great support

Chocolate X

Nov 27, 2024  on Shopify

Best COD App on Shopify!!

My Store

Nov 26, 2024  on Shopify

the best

Barks & Whisker's

Nov 26, 2024  on Shopify

great experience

Pixel provisions

Nov 25, 2024  on Shopify

Shydoo

Nov 24, 2024  on Shopify

very helpful.

My Store

Nov 24, 2024  on Shopify

Great customer support available 24/7 just too good for every ecommerce business.

Gufi

Nov 20, 2024  on Shopify

Good service

Abroso

Nov 19, 2024  on Shopify

Support service is best

Slurpilove

Nov 18, 2024  on Shopify

I loved how they fix my issues with my check out page in just few minutes..

Funny Bones Clothings

Nov 17, 2024  on Shopify

Good service, prompt reply by salaj.

LARGESTYLE

Nov 16, 2024  on Shopify

IT PROVIDE A BEST SERVICE WHICH IS BEST FOR ALL PLATFORMS ON TIME OF DELIVERY OTP SERVICE WHICH IS GET NOTIFICATION TO CUSTOMER TO IDENTIFY THE PRODUCT TOO

LITTLE CARROT

Nov 16, 2024  on Shopify

The Prompt Support which I got from COD King is something which gave me the confidence to upgrade the plan. Their Services are neatly defined for use

Pinch of Pretty

Nov 15, 2024  on Shopify

Support is nice.

nappee

Nov 14, 2024  on Shopify

PANKAJ was the one who supported me in the onboarding process, clarifying doubts and resolving the issue and he was EXCELLENT, QUICK, RESOURCEFUL... All I know is giving him access to the store and everything fell in place at the wink of an eye like a move of the magic wand. Thanks and would have given all the stars in the sky to him and his team but leaving it for the other users to shower on them... KUDOS

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