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Customer reviews: COD King‑COD Fees & OTP Verify

The Shopify Cash on Delivery (COD) Order Confirmation app simplifies payment collection for COD orders by automating confirmations and reducing manual work. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (470)

Overall rating
4.9

What Merchants Think

Merchants express overwhelmingly positive feedback towards "COD King‑COD Fees & OTP Verify." The app is appreciated for its user-friendly design and seamless integration, making it a game-changer for managing cash-on-delivery (COD) orders effectively. Users frequently highlight the app’s efficiency in reducing fake orders and enhancing the customer experience. Exceptional customer support, particularly from the representative Pankaj, stands out as a key factor in the positive reception.

Key Strengths

  • User-friendly interface and easy setup
  • Efficient management of cash-on-delivery (COD) orders and OTP verification
  • Reduction in fake orders and improved order confirmation
  • Responsive and helpful customer support, especially from Pankaj and Salaj
  • Reliable and secure transactions
  • Valuable features even in the free plan

Common Concerns

  • Some merchants reported poor coding affecting web performance
  • Concerns about 24/7 customer support availability and delayed issue resolution
  • Lack of full testing capabilities on free plans
  • Occasional bugs and feature implementation challenges

Final Thoughts

Overall, "COD King‑COD Fees & OTP Verify" is highly recommended for merchants looking to streamline COD operations on Shopify. While the app excels in providing user-friendly and secure solutions, the responsive customer support team, particularly individuals like Pankaj and Salaj, further enhances its value. Despite minor drawbacks reported, the app remains a preferred choice for many businesses aiming to efficiently manage their COD orders.

Markhor Herbs

Jun 16, 2025  on Shopify

COD King OTP is one of the best App on shopify store.

beetot

Jun 16, 2025  on Shopify

very good behavior, best experience, salaj does it very well

Bitto Bling

Jun 15, 2025  on Shopify

It is great assistance from Salaj . He guided me thoroughly the entire features in detail on Google Meet and helped me to use it in better way. One of the best experience with the shopify application till now.

Houseofhandloom

Jun 14, 2025  on Shopify

DRYRUXX

Jun 13, 2025  on Shopify

SALAJ HELPED ME WITH THE SET UP PARTIAL PAYMENT LATE AT NIGHT, I RECOMMED THIS APP AND SUPPORT IS VERY GOOD.

Rugved Jewels

Jun 12, 2025  on Shopify

Salaj was really helpful with all the queries, thanks.

Naughty Wear

Jun 12, 2025  on Shopify

I HAVE BEEN USING COD KING APP FOR LAST FEW MONTHS ON MY STORE. THIS APP IS AFFORDABLE AND HELPFUL FOR ALL BUSINESS OWNERS. IT HAS MORE EASY TO USE AND USEFUL OPTIONS LIKE OTP VERIFICATION, ABANDONED CHECKOUT, PARTIAL COD AND MANY MORE THAT REALY HELPING MY STORE TO REDUCE RTO AND FAKE ORDERS. THEY HAVE A VERY GOOD SUPPORT TEAM ROUND THE CLOCK.

Rimotogear

Jun 12, 2025  on Shopify

Mr.Salaj jain is very helpful and addreessed my concern quickly, would recommend this app

Dark Lotus

Jun 09, 2025  on Shopify

Exceptional support.

ScentLife

Jun 09, 2025  on Shopify

resolve my issue in minute

Memory Lane

Jun 09, 2025  on Shopify

A great onboarding experience. I hope to solve the problems I am having with COD orders now

jaribooti.com

Jun 09, 2025  on Shopify

Good Services

Eure

Jun 04, 2025  on Shopify

salaj jain is very good customer support agent

BAUBLE LOVE

Jun 03, 2025  on Shopify

Adrisya

Jun 03, 2025  on Shopify

Pankaj was extremely helpful with the onboarding of the App. It has solved one of my biggest issues of partial payment. Quite happy so far with its features.

Chitral Herbs

Jun 02, 2025  on Shopify

I've been using the Cod King app for a while now, and it's working perfectly for my store. It has streamlined my COD process and improved customer experience. A special thanks to Salaj from customer support—he’s incredibly cooperative, quick to respond, and always ready to help. Highly recommended!

Damino

Jun 02, 2025  on Shopify

the interface is good and customer care is very friendly they guide well

Henosis

May 29, 2025  on Shopify

Salaj Is a Very Supportive And COD Is Team Is a Very helpful

sehatUP

May 29, 2025  on Shopify

Good Service And Very Supportive Team And Salaj Is a Very Person

SVN9T9 SPORTS WEAR PRIVATE LIMITED

May 16, 2025  on Shopify

great support

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