Shopify COD Order Confirmation App Review: Pros & Cons

Customer reviews: COD King‑COD Fees & OTP Verify

The Shopify Cash on Delivery (COD) Order Confirmation app simplifies payment collection for COD orders by automating confirmations and reducing manual work. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (686)

Overall rating

4.9

5

715
4

2
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2
2

2
1

8

What Merchants Think

Merchants express overwhelmingly positive feedback towards "COD King‑COD Fees & OTP Verify." The app is appreciated for its user-friendly design and seamless integration, making it a game-changer for managing cash-on-delivery (COD) orders effectively. Users frequently highlight the app’s efficiency in reducing fake orders and enhancing the customer experience. Exceptional customer support, particularly from the representative Pankaj, stands out as a key factor in the positive reception.

Key Strengths

User-friendly interface and easy setup
Efficient management of cash-on-delivery (COD) orders and OTP verification
Reduction in fake orders and improved order confirmation
Responsive and helpful customer support, especially from Pankaj and Salaj
Reliable and secure transactions
Valuable features even in the free plan

Common Concerns

Some merchants reported poor coding affecting web performance
Concerns about 24/7 customer support availability and delayed issue resolution
Lack of full testing capabilities on free plans
Occasional bugs and feature implementation challenges

Final Thoughts

Overall, "COD King‑COD Fees & OTP Verify" is highly recommended for merchants looking to streamline COD operations on Shopify. While the app excels in providing user-friendly and secure solutions, the responsive customer support team, particularly individuals like Pankaj and Salaj, further enhances its value. Despite minor drawbacks reported, the app remains a preferred choice for many businesses aiming to efficiently manage their COD orders.

HOMEWARD SHOPPING

Oct 17, 2024 on Shopify

good

Tiny Traditions

Oct 17, 2024 on Shopify

great

Mahabharath™

Oct 17, 2024 on Shopify

Uniqove

Oct 16, 2024 on Shopify

quick, helpful and prompt service

The Blair Store

Oct 16, 2024 on Shopify

Very happy with the quick support for integrating on my store.

My Store

Oct 15, 2024 on Shopify

nice

Aurora Finds

Oct 14, 2024 on Shopify

Excellent Support

Self Decor

Oct 13, 2024 on Shopify

Awesome and instant support

EMMSONS

Oct 13, 2024 on Shopify

good customer service

TROVA CLOSET

Oct 13, 2024 on Shopify

very kind and informative

Adivasi Hair Oil Orginal

Oct 09, 2024 on Shopify

I had a great experience with COD King. The COD fees were clear, and the OTP verification was quick and easy. I didn’t face any issues during the process. Special thanks to Pankaj from the support team. He was really helpful and made sure everything went smoothly. I’m very happy with the service and will definitely continue using COD King. I’m also planning to switch to the paid plan very soon!

BollywoodWear

Oct 09, 2024 on Shopify

Best Support Team.

FESTIVAL SPARK

Oct 07, 2024 on Shopify

Pankaj : "Fantastic support! You resolved my issue quickly and professionally. Thank you!"

Sk Beauty Hub

Oct 07, 2024 on Shopify

Very Best service

FUJIAKA

Oct 07, 2024 on Shopify

Prompt reply, great support. Absolutely love the service.

Ethnic-Ela

Oct 06, 2024 on Shopify

Zudson

Oct 05, 2024 on Shopify

BEST

subhvastra

Oct 04, 2024 on Shopify

Ascot Car Covers

Oct 04, 2024 on Shopify

Woke Nutrition

Oct 04, 2024 on Shopify

COD King App is a game-changer for Shopify stores! It simplifies cash-on-delivery (COD) orders, making management seamless. The app is user-friendly, reliable, and packed with features that enhance customer experience. It integrates smoothly, improving order accuracy and reducing manual work. Highly recommend for any store offering COD options!