Shopify COD Order Confirmation App Review: Pros & Cons

Customer reviews: COD King‑COD Fees & OTP Verify

The Shopify Cash on Delivery (COD) Order Confirmation app simplifies payment collection for COD orders by automating confirmations and reducing manual work. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (686)

Overall rating

4.9

5

715
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8

What Merchants Think

Merchants express overwhelmingly positive feedback towards "COD King‑COD Fees & OTP Verify." The app is appreciated for its user-friendly design and seamless integration, making it a game-changer for managing cash-on-delivery (COD) orders effectively. Users frequently highlight the app’s efficiency in reducing fake orders and enhancing the customer experience. Exceptional customer support, particularly from the representative Pankaj, stands out as a key factor in the positive reception.

Key Strengths

User-friendly interface and easy setup
Efficient management of cash-on-delivery (COD) orders and OTP verification
Reduction in fake orders and improved order confirmation
Responsive and helpful customer support, especially from Pankaj and Salaj
Reliable and secure transactions
Valuable features even in the free plan

Common Concerns

Some merchants reported poor coding affecting web performance
Concerns about 24/7 customer support availability and delayed issue resolution
Lack of full testing capabilities on free plans
Occasional bugs and feature implementation challenges

Final Thoughts

Overall, "COD King‑COD Fees & OTP Verify" is highly recommended for merchants looking to streamline COD operations on Shopify. While the app excels in providing user-friendly and secure solutions, the responsive customer support team, particularly individuals like Pankaj and Salaj, further enhances its value. Despite minor drawbacks reported, the app remains a preferred choice for many businesses aiming to efficiently manage their COD orders.

OMNI GOODS

Nov 05, 2024 on Shopify

Pankaj was very helpful and professional very good customer service thank you

Yellow Chidiya

Nov 05, 2024 on Shopify

Very easy to install and the support staff is really quick and helpful.

HU

Nov 04, 2024 on Shopify

I like this plugin very much, it is very powerful and the support from technical experts is very timely. Thank you very much for Salaj's help.

Covert

Nov 01, 2024 on Shopify

Great service! Salaj helped me a lot with my queries.

thevbooks

Nov 01, 2024 on Shopify

I recently started using the Cod King app for my Shopify store, and I couldn't be happier with the experience. The app is incredibly user-friendly, making it easy to manage cash-on-delivery orders without any hassle. What really stood out to me was the outstanding support I received from Pankaj Giri. He was instrumental in resolving my issues swiftly and efficiently. Pankaj took the time to understand my concerns and provided simple, effective solutions that made my setup a breeze. His dedication and knowledge made a significant difference in my experience with the app. I highly recommend Cod King for anyone looking to streamline their COD process on Shopify. With exceptional support from people like Pankaj, it’s a game-changer for e-commerce businesses.

The Shop Here

Nov 01, 2024 on Shopify

good support

Ampkrafts

Oct 27, 2024 on Shopify

i-Fern Products Bukidnon by Mackie's

Oct 26, 2024 on Shopify

Easy to setup, fast support, it has a free plan (pay as you go) - this is just what I needed.

INDIAN BAZAR

Oct 26, 2024 on Shopify

Nice service

G O A T

Oct 24, 2024 on Shopify

Excellent support staff, always willing to go above and beyond to assist customers.

Decoghar

Oct 24, 2024 on Shopify

IndAyurveda

Oct 23, 2024 on Shopify

Great app and their support is very good. Pankaj assisted me for the installation process and he was really supportive,

CROOSO

Oct 22, 2024 on Shopify

good support

VParents

Oct 22, 2024 on Shopify

amazing support and easy to understand

HootPop

Oct 21, 2024 on Shopify

Good support team and quick response

Fantastic Five

Oct 20, 2024 on Shopify

It was a great knowledgeable interaction with Mr Pankaj. Solved my problem in a few seconds. Wish to receive the same customer support going forward.

Vamukh : Classic Indian Mukhwas

Oct 20, 2024 on Shopify

Great service by company. Mr. Salaj was very helpful and prompt with the onboarding and service.

Adira

Oct 19, 2024 on Shopify

Amazing Experience – Highly Recommend! I've been using COD App King for a while now, and it has made online shopping so much easier! The app interface is user-friendly, and I love how fast and efficient the cash on delivery service is. It provides peace of mind knowing I can inspect my items before paying. The delivery times are always on point, and the customer service is super responsive. Highly recommended if you want a hassle-free shopping experience with COD options!

On Point Sale shopping

Oct 19, 2024 on Shopify

fast and quick service

RangVista

Oct 18, 2024 on Shopify

I have just started to use the features available in COD King. I must say this app has put in all the relevant features for OTP and plus some extra features for boosting revenue. Their support is also very prompt. I have still not used all the features but i guess this app satisfies my requirement. Highly Recommended for those who would want to use OTP verify feature for COD.