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Customer reviews: COD King‑COD Fees & OTP Verify

Develop by Shopify

The Shopify Cash on Delivery (COD) Order Confirmation app simplifies payment collection for COD orders by automating confirmations and reducing manual work. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

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Reviews (686)

Overall rating
4.9

What Merchants Think

Merchants express overwhelmingly positive feedback towards "COD King‑COD Fees & OTP Verify." The app is appreciated for its user-friendly design and seamless integration, making it a game-changer for managing cash-on-delivery (COD) orders effectively. Users frequently highlight the app’s efficiency in reducing fake orders and enhancing the customer experience. Exceptional customer support, particularly from the representative Pankaj, stands out as a key factor in the positive reception.

Key Strengths

  • User-friendly interface and easy setup
  • Efficient management of cash-on-delivery (COD) orders and OTP verification
  • Reduction in fake orders and improved order confirmation
  • Responsive and helpful customer support, especially from Pankaj and Salaj
  • Reliable and secure transactions
  • Valuable features even in the free plan

Common Concerns

  • Some merchants reported poor coding affecting web performance
  • Concerns about 24/7 customer support availability and delayed issue resolution
  • Lack of full testing capabilities on free plans
  • Occasional bugs and feature implementation challenges

Final Thoughts

Overall, "COD King‑COD Fees & OTP Verify" is highly recommended for merchants looking to streamline COD operations on Shopify. While the app excels in providing user-friendly and secure solutions, the responsive customer support team, particularly individuals like Pankaj and Salaj, further enhances its value. Despite minor drawbacks reported, the app remains a preferred choice for many businesses aiming to efficiently manage their COD orders.

Ikoho

Feb 03, 2025  on Shopify

Radien Store

Feb 02, 2025  on Shopify

Good app for cod orders and great customer support

The Fragrance Book

Feb 02, 2025  on Shopify

Last month I installed COD King. suddenly, my cod fees feature is not working properly. I asked for help with customer care, he was a very polite person. After some time he solved my problem. Currently, I am not facing any problems with COD King, hope not in future. Thank You COD King Team.

Ju Ju Jam

Jan 29, 2025  on Shopify

One of the best apps in the store. Not only does it have great features at best rates, it also has great customer support. They reply almost immediately or within few hours if it is non-business hours. They work hard to ensure that the issue is resolved. Everyone must try this app.

Mask

Jan 29, 2025  on Shopify

great service

Manakitoys

Jan 29, 2025  on Shopify

Good Guide.

Technical Publications

Jan 28, 2025  on Shopify

Easy setup quick guidance from support. Special thanks to Pankaj Giri

Zykaz

Jan 28, 2025  on Shopify

BANJARA FUNK

Jan 27, 2025  on Shopify

Best app for cash on delivery and otp verification as that's what I use There is many other features as well .. their customer service is fab ... so helpful I have tried multiple apps But cod king is grt , specially for their customer service

Kelingster

Jan 26, 2025  on Shopify

Serenity Circle

Jan 26, 2025  on Shopify

What I love most is the automatic order confirmation via SMS or call, which has significantly reduced fake or unconfirmed orders. The setup was straightforward, and the app is incredibly user-friendly. Plus, the customization options for messages and verification methods give us full control to match our brand’s tone and workflow.

AONA INDIA

Jan 26, 2025  on Shopify

Jugnutree

Jan 22, 2025  on Shopify

Cod king is a game-changer for businesses. It’s easy to set up, reliable, and enhances the checkout experience for customers. Highly recommend it for seamless COD management!”

Kame Ridr

Jan 21, 2025  on Shopify

Thank you, Harsh Sir, for helping me set up OTP verification. Your guidance was amazing.

Nutribud Foods

Jan 20, 2025  on Shopify

For a while, I have been using COD King for OTP verification, to reduce fake orders. Easy to integrate and non-tech friendly.

JP Rafts

Jan 19, 2025  on Shopify

Had some issues in starting , but was cleared by the support . Would recommend this

MahoFa

Jan 19, 2025  on Shopify

Best and prompt services.

My Store

Jan 17, 2025  on Shopify

Such a useful plugin. It reduce the fake orders and real time notification for the customer. Pankaj helped me to setup the application. And he is such a nice guy.

ClosurePro

Jan 17, 2025  on Shopify

The app is beneficial. Their customer care is also very good, they will help you if you can't do anything .

COCO LENI

Jan 17, 2025  on Shopify

Excellent customer service, good app for pre verfication of COD

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