Shopify COD Order Confirmation App Review: Pros & Cons

Customer reviews: COD King‑COD Fees & OTP Verify

The Shopify Cash on Delivery (COD) Order Confirmation app simplifies payment collection for COD orders by automating confirmations and reducing manual work. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (465)

Overall rating

4.9

5

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What Merchants Think

Merchants express overwhelmingly positive feedback towards "COD King‑COD Fees & OTP Verify." The app is appreciated for its user-friendly design and seamless integration, making it a game-changer for managing cash-on-delivery (COD) orders effectively. Users frequently highlight the app’s efficiency in reducing fake orders and enhancing the customer experience. Exceptional customer support, particularly from the representative Pankaj, stands out as a key factor in the positive reception.

Key Strengths

User-friendly interface and easy setup
Efficient management of cash-on-delivery (COD) orders and OTP verification
Reduction in fake orders and improved order confirmation
Responsive and helpful customer support, especially from Pankaj and Salaj
Reliable and secure transactions
Valuable features even in the free plan

Common Concerns

Some merchants reported poor coding affecting web performance
Concerns about 24/7 customer support availability and delayed issue resolution
Lack of full testing capabilities on free plans
Occasional bugs and feature implementation challenges

Final Thoughts

Overall, "COD King‑COD Fees & OTP Verify" is highly recommended for merchants looking to streamline COD operations on Shopify. While the app excels in providing user-friendly and secure solutions, the responsive customer support team, particularly individuals like Pankaj and Salaj, further enhances its value. Despite minor drawbacks reported, the app remains a preferred choice for many businesses aiming to efficiently manage their COD orders.

My Store

Aug 30, 2024 on Shopify

EXELENT SERVICE THANK YOU SALAG

PerfumeAddiction

Aug 30, 2024 on Shopify

Highly Recommended App, Mr Salaj helped me in installing help. Very helpful and Supportive. Regards

Salankara Creation

Aug 30, 2024 on Shopify

salaj is so supportive i cant imagine. great behavior

Herb Tantra

Aug 30, 2024 on Shopify

Alaya Cotton

Aug 30, 2024 on Shopify

Very good support

JustAndBest

Aug 29, 2024 on Shopify

Great app, the best thing was the setup and help by Sajal, he is the best!!

munifco.com

Aug 29, 2024 on Shopify

NAMO COVERS

Aug 28, 2024 on Shopify

They solve my issue too quikly

See Designs

Aug 28, 2024 on Shopify

Pick Your Gadgets

Aug 27, 2024 on Shopify

Wonderful App. Excellent Support.

My Store

Aug 27, 2024 on Shopify

The team at COD KING is top-notch. They were incredibly responsive, friendly, and knowledgeable. Every question I had was answered promptly, and they went above and beyond to ensure I was satisfied.

Chalo Desh

Aug 26, 2024 on Shopify

Thank you for the help by calling and resolving queries

Orna

Aug 26, 2024 on Shopify

good and self motivated support by Mr.Salaj Thanks for your Support

urbansouk.com

Aug 25, 2024 on Shopify

COD KING is an amazing app that has truly streamlined the process of sending Cash on Delivery (COD) messages to our customers. The app is incredibly easy to use and has become an essential tool for our business. It ensures that our customers receive timely and accurate COD messages, which has greatly improved our order confirmation process. One of the standout features of COD KING is the exceptional customer support. The support team is always responsive, helpful, and quick to resolve any issues or questions we have. Their dedication to providing top-notch service makes using the app even more worthwhile. Overall, COD KING is a must-have for any business that offers Cash on Delivery. Highly recommended!

Emperor Akbar Cardamom

Aug 25, 2024 on Shopify

Salaj is a very good customer support representative. Keep up the good work.

rudrmart.in

Aug 24, 2024 on Shopify

good Customer Support

Express Frozen Foods

Aug 22, 2024 on Shopify

App is really helpful and the customer service is also good and its free plan was too helpful for me to send confirmation message

Homeblisss

Aug 22, 2024 on Shopify

Jamboshop.com

Aug 21, 2024 on Shopify

Good support team to help you enabling COD app.

Freyaa

Aug 18, 2024 on Shopify

I have using COD-King on store for few months back and im happier their app and support team.