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Customer reviews: COD King‑COD Fees & OTP Verify

Develop by Shopify

The Shopify Cash on Delivery (COD) Order Confirmation app simplifies payment collection for COD orders by automating confirmations and reducing manual work. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (725)

Overall rating
4.9

What Merchants Think

Merchants express overwhelmingly positive feedback towards "COD King‑COD Fees & OTP Verify." The app is appreciated for its user-friendly design and seamless integration, making it a game-changer for managing cash-on-delivery (COD) orders effectively. Users frequently highlight the app’s efficiency in reducing fake orders and enhancing the customer experience. Exceptional customer support, particularly from the representative Pankaj, stands out as a key factor in the positive reception.

Key Strengths

  • User-friendly interface and easy setup
  • Efficient management of cash-on-delivery (COD) orders and OTP verification
  • Reduction in fake orders and improved order confirmation
  • Responsive and helpful customer support, especially from Pankaj and Salaj
  • Reliable and secure transactions
  • Valuable features even in the free plan

Common Concerns

  • Some merchants reported poor coding affecting web performance
  • Concerns about 24/7 customer support availability and delayed issue resolution
  • Lack of full testing capabilities on free plans
  • Occasional bugs and feature implementation challenges

Final Thoughts

Overall, "COD King‑COD Fees & OTP Verify" is highly recommended for merchants looking to streamline COD operations on Shopify. While the app excels in providing user-friendly and secure solutions, the responsive customer support team, particularly individuals like Pankaj and Salaj, further enhances its value. Despite minor drawbacks reported, the app remains a preferred choice for many businesses aiming to efficiently manage their COD orders.

JACK MARC

Jun 29, 2025  on Shopify

EXCELLENT CUSTOMER SERVICE BY MR.SALAJ VERY HELPFUL.

Sunglass Lover

Jun 29, 2025  on Shopify

EXCELLENT CUSTOMER SERVICE BY MR.SALAJ VERY HELPFUL.

SunglassesMart

Jun 29, 2025  on Shopify

EXCELLENT CUSTOMER SERVICE BY MR.SALAJ VERY HELPFUL.

Wisdom Shopee

Jun 28, 2025  on Shopify

VERY GOOG SERVICE SALAJ

Magiguard

Jun 28, 2025  on Shopify

foarte bun support... ma ajutat cu toate problele

Pushmycart.in

Jun 28, 2025  on Shopify

Its very good app with support team.

Tailormade

Jun 28, 2025  on Shopify

The service was speedy and to the point, loved the app and the support as well.

Vnter

Jun 27, 2025  on Shopify

the support with excutive salaj was absolutely great and easy going and cleared my cod issues with ease.

AAMARA

Jun 26, 2025  on Shopify

Miss Hui

Jun 26, 2025  on Shopify

salaj, good experience and brief guide

KIKASS PARIS

Jun 26, 2025  on Shopify

Forever Desi

Jun 25, 2025  on Shopify

My Vastra

Jun 25, 2025  on Shopify

The support was excellent and up to the Mark. The team was knowledgeable and understood the issue and solution. So far, I am not facing any challenges with COD King.

Shankh Royal

Jun 24, 2025  on Shopify

Label nayshas

Jun 23, 2025  on Shopify

AMAZING PERSON SALAJ IS, very helpful, very quick and he is very knowlegdable person. thank you for helping.

Güzel

Jun 23, 2025  on Shopify

Best Customer support

Nawaz Jewellers

Jun 23, 2025  on Shopify

well done servies

Rucchi Luxe Studio

Jun 22, 2025  on Shopify

I have been using COD King for a month now, and I must say their service is outstanding! Super fast and efficient, they don’t care about time or day—you call, and they are ready to help. Their support team is always responsive, making the entire process smooth and hassle-free. So far, I am very satisfied with their service and highly recommend them to anyone looking for a reliable COD solution!

The Shoppers Town

Jun 21, 2025  on Shopify

Dorada Jewellery

Jun 21, 2025  on Shopify

Wonderful Support - special thanks to Salaj for helping us set this up.

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