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Customer reviews: COD King‑COD Fees & OTP Verify

The Shopify Cash on Delivery (COD) Order Confirmation app simplifies payment collection for COD orders by automating confirmations and reducing manual work. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (465)

Overall rating
4.9

What Merchants Think

Merchants express overwhelmingly positive feedback towards "COD King‑COD Fees & OTP Verify." The app is appreciated for its user-friendly design and seamless integration, making it a game-changer for managing cash-on-delivery (COD) orders effectively. Users frequently highlight the app’s efficiency in reducing fake orders and enhancing the customer experience. Exceptional customer support, particularly from the representative Pankaj, stands out as a key factor in the positive reception.

Key Strengths

  • User-friendly interface and easy setup
  • Efficient management of cash-on-delivery (COD) orders and OTP verification
  • Reduction in fake orders and improved order confirmation
  • Responsive and helpful customer support, especially from Pankaj and Salaj
  • Reliable and secure transactions
  • Valuable features even in the free plan

Common Concerns

  • Some merchants reported poor coding affecting web performance
  • Concerns about 24/7 customer support availability and delayed issue resolution
  • Lack of full testing capabilities on free plans
  • Occasional bugs and feature implementation challenges

Final Thoughts

Overall, "COD King‑COD Fees & OTP Verify" is highly recommended for merchants looking to streamline COD operations on Shopify. While the app excels in providing user-friendly and secure solutions, the responsive customer support team, particularly individuals like Pankaj and Salaj, further enhances its value. Despite minor drawbacks reported, the app remains a preferred choice for many businesses aiming to efficiently manage their COD orders.

The House of Hemp

Sep 26, 2024  on Shopify

Salaj Jain was very supportive...and helped with my every query...thanks a lot

Just Bumm

Sep 24, 2024  on Shopify

The Best Functional App for COD. No complicated set up or management. Only downside is OTP confirmation post order! But works well for us. We don't ship out orders that are not verified. Saves a lot of RTO. The Support is top notch out there! Your issues get solved like instantly. Thank you team!

Mellow

Sep 23, 2024  on Shopify

Fantastic service

TREND BUY

Sep 23, 2024  on Shopify

Good explanation

The Laxmi

Sep 21, 2024  on Shopify

khalibali

Sep 21, 2024  on Shopify

i would recommend it to everyone to use it as i have very awesome experience

Your Online Shoppy India

Sep 20, 2024  on Shopify

excellent support

NOVATROVE

Sep 20, 2024  on Shopify

I had the pleasure of working with Salaj from Cod King, and he did an excellent job helping me fix some critical errors in my Shopify app. He was professional, quick to respond, and very knowledgeable. Thanks to his expertise, my app is running smoothly now. Highly recommend his services

ILLICIT LEGACY

Sep 19, 2024  on Shopify

I RECOMMEND THIS APP TO EVERYONE WHO USE COD. EXCELLENT CUSTOMER SERVICE

Anakh Clothing

Sep 17, 2024  on Shopify

great service...

Dutchwhite

Sep 17, 2024  on Shopify

user frendly

LULU APPARELS I Online Fashion Shopping Store

Sep 17, 2024  on Shopify

Happy with COD king service... support from Mr.Salaj Awessome. Thank you.

Z Y N A A

Sep 17, 2024  on Shopify

VERY NICE SERVICE , 5 STARS SUPPORT BY SALAJ THANKS

trust

Sep 15, 2024  on Shopify

I had the pleasure of receiving support from Salaj, and I’m truly impressed by his service level. From the moment I reached out, Salaj was incredibly attentive and proactive. His responses were prompt and clear, and he took the time to understand my concerns thoroughly.

Nexokart

Sep 15, 2024  on Shopify

very fast support by this app . and easy to use app.

Snug

Sep 14, 2024  on Shopify

This app is great for working and your support system is also best.

Ratanm jewellers

Sep 12, 2024  on Shopify

RISA DREAMWORLD

Sep 12, 2024  on Shopify

SALAJ VERY GOOD SUPPORT

THE WEAVER

Sep 12, 2024  on Shopify

I had an excellent experience with the chat support team! They were quick to respond and provided clear, helpful answers to all my questions. They went above and beyond to ensure that I understood the options available and guided me through the process step by step. Their professionalism and efficiency made the experience seamless. Highly recommend their support!

The Gharnish - A Unit of Satkala Creations

Sep 11, 2024  on Shopify

its good so far, We got the revert anytime weather its a day or night . Customer care team is very helpful. Thank you for the support

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