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Customer reviews: COD King‑COD Fees & OTP Verify

The Shopify Cash on Delivery (COD) Order Confirmation app simplifies payment collection for COD orders by automating confirmations and reducing manual work. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (469)

Overall rating
4.9

What Merchants Think

Merchants express overwhelmingly positive feedback towards "COD King‑COD Fees & OTP Verify." The app is appreciated for its user-friendly design and seamless integration, making it a game-changer for managing cash-on-delivery (COD) orders effectively. Users frequently highlight the app’s efficiency in reducing fake orders and enhancing the customer experience. Exceptional customer support, particularly from the representative Pankaj, stands out as a key factor in the positive reception.

Key Strengths

  • User-friendly interface and easy setup
  • Efficient management of cash-on-delivery (COD) orders and OTP verification
  • Reduction in fake orders and improved order confirmation
  • Responsive and helpful customer support, especially from Pankaj and Salaj
  • Reliable and secure transactions
  • Valuable features even in the free plan

Common Concerns

  • Some merchants reported poor coding affecting web performance
  • Concerns about 24/7 customer support availability and delayed issue resolution
  • Lack of full testing capabilities on free plans
  • Occasional bugs and feature implementation challenges

Final Thoughts

Overall, "COD King‑COD Fees & OTP Verify" is highly recommended for merchants looking to streamline COD operations on Shopify. While the app excels in providing user-friendly and secure solutions, the responsive customer support team, particularly individuals like Pankaj and Salaj, further enhances its value. Despite minor drawbacks reported, the app remains a preferred choice for many businesses aiming to efficiently manage their COD orders.

VARAS

Nov 27, 2024  on Shopify

great support

Chocolate X

Nov 27, 2024  on Shopify

Best COD App on Shopify!!

My Store

Nov 26, 2024  on Shopify

the best

Barks & Whisker's

Nov 26, 2024  on Shopify

great experience

Pixel provisions

Nov 25, 2024  on Shopify

Shydoo

Nov 24, 2024  on Shopify

very helpful.

My Store

Nov 24, 2024  on Shopify

Great customer support available 24/7 just too good for every ecommerce business.

Gufi

Nov 20, 2024  on Shopify

Good service

Abroso

Nov 19, 2024  on Shopify

Support service is best

Slurpilove

Nov 18, 2024  on Shopify

I loved how they fix my issues with my check out page in just few minutes..

Funny Bones Clothings

Nov 17, 2024  on Shopify

Good service, prompt reply by salaj.

LARGESTYLE

Nov 16, 2024  on Shopify

IT PROVIDE A BEST SERVICE WHICH IS BEST FOR ALL PLATFORMS ON TIME OF DELIVERY OTP SERVICE WHICH IS GET NOTIFICATION TO CUSTOMER TO IDENTIFY THE PRODUCT TOO

LITTLE CARROT

Nov 16, 2024  on Shopify

The Prompt Support which I got from COD King is something which gave me the confidence to upgrade the plan. Their Services are neatly defined for use

Pinch of Pretty

Nov 15, 2024  on Shopify

Support is nice.

nappee

Nov 14, 2024  on Shopify

PANKAJ was the one who supported me in the onboarding process, clarifying doubts and resolving the issue and he was EXCELLENT, QUICK, RESOURCEFUL... All I know is giving him access to the store and everything fell in place at the wink of an eye like a move of the magic wand. Thanks and would have given all the stars in the sky to him and his team but leaving it for the other users to shower on them... KUDOS

outdoorlife.ae

Nov 11, 2024  on Shopify

Prompt customer service and they do what is required for you! And a great app overall!

TeeKong

Nov 11, 2024  on Shopify

My Store Front

Nov 10, 2024  on Shopify

great

Chocolate X

Nov 10, 2024  on Shopify

Syenergy Environics Ltd

Nov 10, 2024  on Shopify

Useful app to stop fraud cod orders on our website. It provides many features which helps in managing cod in a best way. Their support is also very responsive, i was having a trouble in setting up the app but support team solved it in minutes.

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