Reviews: COD King‑COD Fees & OTP Verify

Customer reviews: COD King‑COD Fees & OTP Verify

Reviews (693)

Overall rating

4.9

5

385
4

1
3

1
2

2
1

4

What Merchants Think

Merchants express overwhelmingly positive feedback towards "COD King‑COD Fees & OTP Verify." The app is appreciated for its user-friendly design and seamless integration, making it a game-changer for managing cash-on-delivery (COD) orders effectively. Users frequently highlight the app’s efficiency in reducing fake orders and enhancing the customer experience. Exceptional customer support, particularly from the representative Pankaj, stands out as a key factor in the positive reception.

Key Strengths

User-friendly interface and easy setup
Efficient management of cash-on-delivery (COD) orders and OTP verification
Reduction in fake orders and improved order confirmation
Responsive and helpful customer support, especially from Pankaj and Salaj
Reliable and secure transactions
Valuable features even in the free plan

Common Concerns

Some merchants reported poor coding affecting web performance
Concerns about 24/7 customer support availability and delayed issue resolution
Lack of full testing capabilities on free plans
Occasional bugs and feature implementation challenges

Final Thoughts

Overall, "COD King‑COD Fees & OTP Verify" is highly recommended for merchants looking to streamline COD operations on Shopify. While the app excels in providing user-friendly and secure solutions, the responsive customer support team, particularly individuals like Pankaj and Salaj, further enhances its value. Despite minor drawbacks reported, the app remains a preferred choice for many businesses aiming to efficiently manage their COD orders.

Unisaif

Sep 27, 2024 on Shopify

Good and easy features & Great team behind it. Supportive staff.

Saugaat Station

Sep 26, 2024 on Shopify

One of the best customer service I have experienced ! Plus it’s very easy to install and do all the settings on shopify . In my case these guys did all the settings themselves which was a very stress free experience.

Sculpmart

Sep 26, 2024 on Shopify

very informative

Anomaa Studio

Sep 26, 2024 on Shopify

I would recommend it. The app has been running smoothly for more than 6 months in our store and its great relief to us. The customer support is very good and Salaj was very helpful.

The House of Hemp

Sep 26, 2024 on Shopify

Salaj Jain was very supportive...and helped with my every query...thanks a lot

Just Bumm

Sep 24, 2024 on Shopify

The Best Functional App for COD. No complicated set up or management. Only downside is OTP confirmation post order! But works well for us. We don't ship out orders that are not verified. Saves a lot of RTO. The Support is top notch out there! Your issues get solved like instantly. Thank you team!

Mellow

Sep 23, 2024 on Shopify

Fantastic service

TREND BUY

Sep 23, 2024 on Shopify

Good explanation

The Laxmi

Sep 21, 2024 on Shopify

khalibali

Sep 21, 2024 on Shopify

i would recommend it to everyone to use it as i have very awesome experience

Your Online Shoppy India

Sep 20, 2024 on Shopify

excellent support

NOVATROVE

Sep 20, 2024 on Shopify

I had the pleasure of working with Salaj from Cod King, and he did an excellent job helping me fix some critical errors in my Shopify app. He was professional, quick to respond, and very knowledgeable. Thanks to his expertise, my app is running smoothly now. Highly recommend his services

ILLICIT LEGACY

Sep 19, 2024 on Shopify

I RECOMMEND THIS APP TO EVERYONE WHO USE COD. EXCELLENT CUSTOMER SERVICE

Anakh Clothing

Sep 17, 2024 on Shopify

great service...

Dutchwhite

Sep 17, 2024 on Shopify

user frendly

LULU APPARELS I Online Fashion Shopping Store

Sep 17, 2024 on Shopify

Happy with COD king service... support from Mr.Salaj Awessome. Thank you.

Z Y N A A

Sep 17, 2024 on Shopify

VERY NICE SERVICE , 5 STARS SUPPORT BY SALAJ THANKS

trust

Sep 15, 2024 on Shopify

I had the pleasure of receiving support from Salaj, and I’m truly impressed by his service level. From the moment I reached out, Salaj was incredibly attentive and proactive. His responses were prompt and clear, and he took the time to understand my concerns thoroughly.

Nexokart

Sep 15, 2024 on Shopify

very fast support by this app . and easy to use app.

Snug

Sep 14, 2024 on Shopify

This app is great for working and your support system is also best.