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Customer reviews: COD King‑COD Fees & OTP Verify

Develop by Shopify

The Shopify Cash on Delivery (COD) Order Confirmation app simplifies payment collection for COD orders by automating confirmations and reducing manual work. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

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Reviews (686)

Overall rating
4.9

What Merchants Think

Merchants express overwhelmingly positive feedback towards "COD King‑COD Fees & OTP Verify." The app is appreciated for its user-friendly design and seamless integration, making it a game-changer for managing cash-on-delivery (COD) orders effectively. Users frequently highlight the app’s efficiency in reducing fake orders and enhancing the customer experience. Exceptional customer support, particularly from the representative Pankaj, stands out as a key factor in the positive reception.

Key Strengths

  • User-friendly interface and easy setup
  • Efficient management of cash-on-delivery (COD) orders and OTP verification
  • Reduction in fake orders and improved order confirmation
  • Responsive and helpful customer support, especially from Pankaj and Salaj
  • Reliable and secure transactions
  • Valuable features even in the free plan

Common Concerns

  • Some merchants reported poor coding affecting web performance
  • Concerns about 24/7 customer support availability and delayed issue resolution
  • Lack of full testing capabilities on free plans
  • Occasional bugs and feature implementation challenges

Final Thoughts

Overall, "COD King‑COD Fees & OTP Verify" is highly recommended for merchants looking to streamline COD operations on Shopify. While the app excels in providing user-friendly and secure solutions, the responsive customer support team, particularly individuals like Pankaj and Salaj, further enhances its value. Despite minor drawbacks reported, the app remains a preferred choice for many businesses aiming to efficiently manage their COD orders.

Kriti International

Aug 13, 2025  on Shopify

Very nice. Salaj has supported and have helped a lot in the setup.

Huteeyaa

Aug 13, 2025  on Shopify

super helpful

Novelty Boy

Aug 12, 2025  on Shopify

Nice app. Eases on many parameters regarding checkout and COD on my website.

Otoba's food

Aug 10, 2025  on Shopify

Skinluv.in

Aug 10, 2025  on Shopify

I got a really good and quick support from the team. I would like give special thanks to Mr.Salaj

Sh3ban Car Seat Covers & Accessories

Aug 10, 2025  on Shopify

thanks

HOMEKART

Aug 10, 2025  on Shopify

GOOOD

Howzhat

Aug 10, 2025  on Shopify

the coppersmiths.in

Aug 08, 2025  on Shopify

The app is very useful, and Mr. Salaj was very helpful in setting up the app

Slobberman.dog

Aug 07, 2025  on Shopify

Wish I could give an extra Star! Incredible. Prompt, personal and just super efficient. Up & running - with very specific customisations in less than 20 minute! Slick app, Salaj Jain's intuitive & fast support. Cannot find better!

Nuisance

Aug 07, 2025  on Shopify

I was struggling with fake COD orders it was messing with my brand and I was wasting a lot of time and money on it. After switching to COD King and enabling partial payment, things changed. Most of the fake orders stopped because customers now have to pay 10% upfront to place a COD order. Huge thanks to Salaj for helping me out late at night and to Pankaj for helping me set this up. Everything’s running great now. COD King is honestly a game changer highly recommend it if you're facing the same issue.

Sports Planet - Everything Sports

Aug 06, 2025  on Shopify

Nice support by Salaj

OKSAKHI

Aug 06, 2025  on Shopify

sajal superb experiences nice

gadgetflicks

Aug 04, 2025  on Shopify

NICE EXPRINCE WITH SALAJ VERY GOOD COMUNICATION .

SIA FASHION

Aug 04, 2025  on Shopify

Salaj has been very helpful and guided me well . Good One . Thank you

Buy British PH

Aug 04, 2025  on Shopify

I have come back to edit my review, as this company really does work to keep you happy, one of the best companies I have had the pleasure in dealing with to be honest, especially so far on Shopify. There was an issue, in my country and with the local carrier which they reached out to and have been able to fix, all within 24 hours, even I cant get things sorted out with the companies in my country that quickly. So I had to update this review to reflect this, their customer support is really very good and you will not be disappointed with the service they offer you. This from someone who only reviews when I think it is truly deserved. Thanks COD King and keep up the great work.

NairoBeauty

Aug 04, 2025  on Shopify

Salaj was very helpful with integration i highly recommend COD King to any business out there looking to offer Cash on Delivery. Best overall on Shopify by far.

AvocadoBharat

Aug 02, 2025  on Shopify

Pankaj was very understandable and he helped me with all my queries. I have never seen such polite response from any customer executive. Thank you again Pankaj

Silkydhaga

Aug 02, 2025  on Shopify

Nismaaya Decor

Aug 02, 2025  on Shopify

App was so good. Salaj is very helpful. Thank you for all supports.

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