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Customer reviews: COD King‑COD Fees & OTP Verify
The Shopify Cash on Delivery (COD) Order Confirmation app simplifies payment collection for COD orders by automating confirmations and reducing manual work. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.
Reviews (422)
What Merchants Think
Merchants express overwhelmingly positive feedback towards "COD King‑COD Fees & OTP Verify." The app is appreciated for its user-friendly design and seamless integration, making it a game-changer for managing cash-on-delivery (COD) orders effectively. Users frequently highlight the app’s efficiency in reducing fake orders and enhancing the customer experience. Exceptional customer support, particularly from the representative Pankaj, stands out as a key factor in the positive reception.
Key Strengths
- User-friendly interface and easy setup
- Efficient management of cash-on-delivery (COD) orders and OTP verification
- Reduction in fake orders and improved order confirmation
- Responsive and helpful customer support, especially from Pankaj and Salaj
- Reliable and secure transactions
- Valuable features even in the free plan
Common Concerns
- Some merchants reported poor coding affecting web performance
- Concerns about 24/7 customer support availability and delayed issue resolution
- Lack of full testing capabilities on free plans
- Occasional bugs and feature implementation challenges
Final Thoughts
Overall, "COD King‑COD Fees & OTP Verify" is highly recommended for merchants looking to streamline COD operations on Shopify. While the app excels in providing user-friendly and secure solutions, the responsive customer support team, particularly individuals like Pankaj and Salaj, further enhances its value. Despite minor drawbacks reported, the app remains a preferred choice for many businesses aiming to efficiently manage their COD orders.