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Customer reviews: Casa Loyalty Rewards Referrals

Reviews (29)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed positive feedback regarding the "Casa Loyalty Rewards Referrals" app. They appreciate its simplicity, ease of use, and effectiveness in enhancing customer engagement and retention. The app integrates seamlessly with their stores and is praised for being both feature-rich and affordable. The customer support, highlighted by many users, is seen as a significant asset that enhances the user experience.

Key Strengths

  • Exceptional customer support, with specific praise for the team's responsiveness and helpfulness, often mentioning team members by name.
  • Comprehensive features including VIP tiers, referral programs, and customizable branded widgets.
  • User-friendly interface that simplifies the management of loyalty programs.
  • Competitive pricing, often highlighted as a more affordable option compared to other similar apps.
  • Highly customizable allowing for personal and localization needs.

Common Concerns

  • Initial setup takes some time and effort.
  • Occasional need to reiterate support queries to ensure understanding.
  • Being a relatively new app, potential concerns about long-term consistency and additional features development.

Final Thoughts

Overall, "Casa Loyalty Rewards Referrals" is well-received by its users, mainly for its comprehensive features and outstanding customer support. It is an ambitious contender in the loyalty app space, particularly noted for its affordability and high level of customization. Merchants seeking a robust and cost-effective solution for customer engagement are likely to find this app highly beneficial.

The Lavender Store

Feb 17, 2025  on Shopify

I am still in the set up phase, but the help I've received has been quick, thorough and very helpful!

pieces-et-monnaies.com

Feb 14, 2025  on Shopify

Très bonne application qui nous sauve au bon moment. Néanmoins plusieurs mise à jour peuvent être faite par la suite :)

PinkPothos

Jan 27, 2025  on Shopify

I really like it because it is very simple. It does take a bit of time and effort to setup but the team is very helpful & responsive with any questions and/or concerns. Overall, the app works very well and does exactly what it is supposed to do. Would recommend!

Wood & Word Blooms

Jan 13, 2025  on Shopify

So far Casa Loyalty has been great with helping me whenever I've encountered an issue. No complaints.

Vindays

Jan 07, 2025  on Shopify

The support is really great, Purvi helped me a lot to clarify my doubts, I'm really happy to find an app like this.

Sarenzo Beauty

Dec 19, 2024  on Shopify

Staff has been very helpfulwith me setting up this app for my customer. I am able to offer so much more to my customers. Very Happy

Upishoppy

Dec 15, 2024  on Shopify

Amazing app and excellent service! Highly recommended for anyone looking for a reliable loyalty program solution. The experience was even better than expected, and I’m really impressed!

Boutique de Parfum

Dec 09, 2024  on Shopify

Works perfect for our store. lots of customization, team was very quick to answer any questions i had.

Optus Solutions

Dec 05, 2024  on Shopify

Casa Loyalty Rewards & Referrals is an exceptional app for managing loyalty programs effortlessly. The features are user-friendly, and it seamlessly integrates with my store. What truly sets this app apart is its outstanding customer support. The team is highly cooperative, responsive, and always ready to assist with any queries. I highly recommend this app to anyone looking to enhance customer engagement and retention!"

De Fairy Tales

Nov 28, 2024  on Shopify

I was on the hunt for a loyalty app that offered features like VIP tiers, a branded widget, and a referral program—all in one platform—and Casa Loyalty Rewards Referrals delivers it all! Don’t be deceived by their modest 16 reviews (at the time of writing); this app is an absolute hidden gem. If you’re a humble new setup like us, this is hands down the most affordable loyalty app packed with premium features you can find. While other apps charge USD99 and above for similar offerings, Casa Loyalty stands out with the most competitive pricing and the most features included. A special shoutout to Sam and his amazing team—Maaz, Ateeb, and Hamza—who went above and beyond to understand our needs and even worked on customizations to make sure the app fit perfectly with our business. Their support and dedication truly make a difference. If you're looking for a loyalty app that’s both budget-friendly and feature-packed, look no further—Casa Loyalty is the one!

Siiformes

Nov 25, 2024  on Shopify

I recently had the pleasure of receiving technical support from Bobby, a CASA App Executive, and I am thoroughly impressed with his exceptional service. Bobby provided top-notch assistance over Google Meet, helping me navigate through the complexities of setting up a loyalty program. His expertise and patience were evident as he guided me step-by-step, ensuring I understood every detail. In addition to resolving the loyalty program setup, Bobby also handled my query regarding the CASA Google Feed app with great efficiency and professionalism. He promptly addressed my concerns and provided clear, actionable solutions. Bobby's dedication to providing excellent customer service is truly commendable. I am extremely grateful for his support and highly recommend his services to anyone in need of technical assistance. Thank you

Malionz, Feel it, Malionz.com

Nov 22, 2024  on Shopify

Good app and support, although sometimes you have to repent yourself so they understand what you want

beqem

Nov 22, 2024  on Shopify

Excelent support, I am looking forward to the next app from you :) It supported in building quickly the loyality program to drive sales. Casa was of a great help to set it up quickly for us

SpeakEasy AI

Nov 20, 2024  on Shopify

Purvi was very helpful during the setup of my loyalty she has done a great job guiding me step by step it couldnt be any easeir. Thank you so much

JDPDC

Nov 12, 2024  on Shopify

Muy buena aplicación, de las mejores de rewards. Totalmente gratis y personalizable, además con un soporte increíble. Si tienes alguna duda ellos te la resuelven en minutos.

ASHISHA

Oct 24, 2024  on Shopify

Very attentive and with the things i didnt understand, Purvi called me to help me understand. Thank you guys. So far its been great! Lots of customers are signing up now and its easy to use.

Flame2scent Candles

Oct 18, 2024  on Shopify

I highly recommend this app. Bobby helped me with the setup and it was easy to navigate through afterwards.

Sanosan Baby

Oct 16, 2024  on Shopify

Casa Loyalty app is an absolute game-changer! Not only does the app come packed with robust features that make managing loyalty programs a breeze, but the customer support is truly top-notch. Hamza and the entire team were incredibly responsive and went above and beyond to resolve our issue in record time. It’s rare to find such a combination of a seamless user experience and exceptional support. Highly recommend it to anyone looking to boost their Shopify store's engagement and retention.

Prints Charming Press

Oct 08, 2024  on Shopify

This is on its way to being the best loyalty app in the marketplace. Reward points show on widget, account page and cart! Redeemed couponed discounts are auto-applied. You can't find anything close to that in a free app - even those with fees. The team is responsive and working hard to implement suggestions. It's early times for this team, but they are on a trajectory to becoming tops in the space. Give them a try!

Olympia Agora

Oct 07, 2024  on Shopify

It has everything you could ask for! Everything is customisable (including the text where you can translate it to your native language) and the support team is really doing a great job. Every question i had answered in a blink of an eye. Taking into consideration the fact that its free to use make it a "must to have".

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