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Customer reviews: Casa Loyalty Program & Rewards

Develop by Shopify

Reviews (157)

Overall rating
5

What Merchants Think

Merchants have generally expressed positive feedback regarding the "Casa Loyalty Rewards Referrals" app. They appreciate its simplicity, ease of use, and effectiveness in enhancing customer engagement and retention. The app integrates seamlessly with their stores and is praised for being both feature-rich and affordable. The customer support, highlighted by many users, is seen as a significant asset that enhances the user experience.

Key Strengths

  • Exceptional customer support, with specific praise for the team's responsiveness and helpfulness, often mentioning team members by name.
  • Comprehensive features including VIP tiers, referral programs, and customizable branded widgets.
  • User-friendly interface that simplifies the management of loyalty programs.
  • Competitive pricing, often highlighted as a more affordable option compared to other similar apps.
  • Highly customizable allowing for personal and localization needs.

Common Concerns

  • Initial setup takes some time and effort.
  • Occasional need to reiterate support queries to ensure understanding.
  • Being a relatively new app, potential concerns about long-term consistency and additional features development.

Final Thoughts

Overall, "Casa Loyalty Rewards Referrals" is well-received by its users, mainly for its comprehensive features and outstanding customer support. It is an ambitious contender in the loyalty app space, particularly noted for its affordability and high level of customization. Merchants seeking a robust and cost-effective solution for customer engagement are likely to find this app highly beneficial.

Palkhi Fashion

Jan 24, 2026  on Shopify

I recently switched to Casa from another free app specifically because I needed Point Expiration and POS integration, which my old app was missing. Making the switch was seamless thanks to the incredible support team. A huge shoutout to Ateeb, who helped move all my customer data from the previous app and set up the loyalty program for me very quickly. The service was top-notch and made the transition effortless. To the Dev Team: I am giving this 5 stars because the support and core features are great, but I am betting on you to take this further. My previous app had more flexibility with the landing page design—I’m really hoping to see updates that allow for more "look and feel" adjustments so we can match our branding perfectly. One major request: Please prioritize a feature where customers can redeem their points right at the checkout or cart. This would be a massive usability upgrade and would drive significantly higher conversions for merchants. I’m excited to stick with Casa and see these updates roll out!

PickleballDinkDinkSmash.com

Jan 17, 2026  on Shopify

So, there might have been some confusion with original emails, and zoom calls that were setup, and I felt like Ateeb was a non-existent person. When I send a second email about my issue, Ateeb was quick to respond. We had an immediate zoom call and he walked me through all my questions and helped me understand what I needed to fix some issues. This second email and interaction was excellent. He gave me lots of tips, and an easy way to contact him with future questions.

French Meadows

Jan 16, 2026  on Shopify

They were immediately helpful in answering my questions! I had some issues with a previous app I tried out and they were able to address those issues and point me in the right direction. Still poking around the app but I think it's going to work for my needs.

AroSport

Jan 15, 2026  on Shopify

Excellent loyalty app with outstanding support. Casa Loyalty is a great Shopify app that does exactly what it promises. The app is easy to set up, works smoothly, and gives us powerful tools to build real customer loyalty without unnecessary complexity. The features are well thought out and flexible enough to fit different store needs. What really stands out is the support and staff. The team is responsive, professional, and genuinely helpful. They don’t just answer questions, they actually make sure things work the right way and help you get the most out of the app. Overall, a solid, reliable loyalty solution with great people behind it. Highly recommended for any Shopify store that takes customer retention seriously.

STRANGE STUDIO

Jan 13, 2026  on Shopify

Extremely helpful. Ateeb went out of his way to service us. Love the product, the possibilities are endless

wearmateus

Jan 06, 2026  on Shopify

I had an issue with some programming settings, and they went above and beyond to make this right. Great service

Crickett's Creations

Jan 04, 2026  on Shopify

Ateeb is the best and has the best customer service! I was able to let him know what I wanted and he set it up for me with no problems! Browsed others, but none were as attentive and helpful. Definitely would recommend to anyone looking to add loyalty/rewards to their site!

Soul Studio

Jan 04, 2026  on Shopify

I'm really liking the app so far! It offers everything I need and the support is amazing, Ateeb quickly helped with an issue I was having.

Friends Of Cabrillo Aquarium

Dec 30, 2025  on Shopify

a fun way to take care of your customers. easy to use and get chat support , try it out and see what you think

Daynk

Dec 27, 2025  on Shopify

Loving this app, so far. Ateeb is awesome, and extremely helpful! Highly recommend to anybody looking for a great rewards program for their business.

The Starriel

Dec 16, 2025  on Shopify

Very helpful and immediate support, Casa Loyalty will be your go to for your loyalty and rewards program for your site.

Pixel Burn Custom Laser Creations

Dec 07, 2025  on Shopify

Outstanding app with genuine support Casa Loyalty Program and Rewards has genuinely impressed us. The app is clean, powerful, and does everything you actually want it to do. We normally don’t rave about Shopify apps, but this one deserves it. We reached out for help with our loyalty landing page and spoke with Ateeb. The level of service was exceptional. Fast replies, instant action, and support that went above and beyond. He jumped in, fixed what we needed, improved things we hadn’t even asked for, and delivered it all with professionalism and patience. It is rare to find an app that works beautifully and a support team that truly cares. Highly recommended to anyone who wants a loyalty program that performs and a support team that backs it.

Comfy Elegance

Dec 04, 2025  on Shopify

The app is free, and on top of that, they offer setup on their side and even a landing page! That’s awesome. Many thanks to Ateeb — he was very helpful.

Le Shea's Essentials

Nov 30, 2025  on Shopify

I just want to say I love the app!! The support is phenomenal. This is definitely an a+ add on to my website. I’m extremely excited about it and my customers as well. Thank you so much Ateeb, I’m forever grateful for your support.

Biggieboy

Nov 28, 2025  on Shopify

Ateeb is very kind person.He was helping me so much. แนะนำสำหรับคนไทยคับ

ALVA GROVE

Nov 24, 2025  on Shopify

Ateeb was very helpful from the start and handled the entire rewards program setup for us. He made the process easy and straightforward, and we really appreciated his support.

Levoit FR

Nov 24, 2025  on Shopify

really useful one-for-all apps for anyone who wants to have points earning / referral / review for coupon activies, also Ateeb is such a patient and helpful supporter for setting up everything! Highly recommended!

Diilara

Nov 20, 2025  on Shopify

Ateeb was very helpful in solving a problem I was facing. This is a great app, it has all the features you need for a rewards program

La boutique Gaming

Nov 18, 2025  on Shopify

Petit souci pour l'affichage des points sur la page produit et panier (sûrement à cause du thème Rise). J'ai échangé avec le service client qui a pu trouver le problème et le régler. Merci à eux !

Clare` Mont Candles London

Nov 12, 2025  on Shopify

Ateeb has been very attentive and helpful. From day one, he has coached me through and been available to help at a moments notice. I would highly recommend this app. Thanks Ateeb

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