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Customer reviews: Casa Loyalty Program & Rewards

Develop by Shopify

Reviews (103)

Overall rating
5

What Merchants Think

Merchants have generally expressed positive feedback regarding the "Casa Loyalty Rewards Referrals" app. They appreciate its simplicity, ease of use, and effectiveness in enhancing customer engagement and retention. The app integrates seamlessly with their stores and is praised for being both feature-rich and affordable. The customer support, highlighted by many users, is seen as a significant asset that enhances the user experience.

Key Strengths

  • Exceptional customer support, with specific praise for the team's responsiveness and helpfulness, often mentioning team members by name.
  • Comprehensive features including VIP tiers, referral programs, and customizable branded widgets.
  • User-friendly interface that simplifies the management of loyalty programs.
  • Competitive pricing, often highlighted as a more affordable option compared to other similar apps.
  • Highly customizable allowing for personal and localization needs.

Common Concerns

  • Initial setup takes some time and effort.
  • Occasional need to reiterate support queries to ensure understanding.
  • Being a relatively new app, potential concerns about long-term consistency and additional features development.

Final Thoughts

Overall, "Casa Loyalty Rewards Referrals" is well-received by its users, mainly for its comprehensive features and outstanding customer support. It is an ambitious contender in the loyalty app space, particularly noted for its affordability and high level of customization. Merchants seeking a robust and cost-effective solution for customer engagement are likely to find this app highly beneficial.

The Starriel

Dec 16, 2025  on Shopify

Very helpful and immediate support, Casa Loyalty will be your go to for your loyalty and rewards program for your site.

Pixel Burn Custom Laser Creations

Dec 07, 2025  on Shopify

Outstanding app with genuine support Casa Loyalty Program and Rewards has genuinely impressed us. The app is clean, powerful, and does everything you actually want it to do. We normally don’t rave about Shopify apps, but this one deserves it. We reached out for help with our loyalty landing page and spoke with Ateeb. The level of service was exceptional. Fast replies, instant action, and support that went above and beyond. He jumped in, fixed what we needed, improved things we hadn’t even asked for, and delivered it all with professionalism and patience. It is rare to find an app that works beautifully and a support team that truly cares. Highly recommended to anyone who wants a loyalty program that performs and a support team that backs it.

Comfy Elegance

Dec 04, 2025  on Shopify

The app is free, and on top of that, they offer setup on their side and even a landing page! That’s awesome. Many thanks to Ateeb — he was very helpful.

Le Shea's Essentials

Nov 30, 2025  on Shopify

I just want to say I love the app!! The support is phenomenal. This is definitely an a+ add on to my website. I’m extremely excited about it and my customers as well. Thank you so much Ateeb, I’m forever grateful for your support.

ALVA GROVE

Nov 24, 2025  on Shopify

Ateeb was very helpful from the start and handled the entire rewards program setup for us. He made the process easy and straightforward, and we really appreciated his support.

Levoit FR

Nov 24, 2025  on Shopify

really useful one-for-all apps for anyone who wants to have points earning / referral / review for coupon activies, also Ateeb is such a patient and helpful supporter for setting up everything! Highly recommended!

Diilara

Nov 20, 2025  on Shopify

Ateeb was very helpful in solving a problem I was facing. This is a great app, it has all the features you need for a rewards program

La boutique Gaming

Nov 18, 2025  on Shopify

Petit souci pour l'affichage des points sur la page produit et panier (sûrement à cause du thème Rise). J'ai échangé avec le service client qui a pu trouver le problème et le régler. Merci à eux !

Clare` Mont Candles London

Nov 12, 2025  on Shopify

Ateeb has been very attentive and helpful. From day one, he has coached me through and been available to help at a moments notice. I would highly recommend this app. Thanks Ateeb

The Love U Collective

Nov 06, 2025  on Shopify

Loving the app so far. It's very comprehensive and I'm excited to roll it out to our customers! Also, customer service is super responsive and helpful. 10 stars if I could!

Furry Feline Creatives

Nov 05, 2025  on Shopify

Ateeb was very attentive to all our concerns. The entire team of Casa Loyalty is the best. This is a great app and has all the tools that we need. They will make sure everything will run smoothly and will listen to their clients needs. This is the best loyalty system that we have used and will continue to use in our business.

Uniqstree

Nov 05, 2025  on Shopify

Good Application and Support is Instant from Ateeb.. He was Phenomenal , went Extra Mile and had good knowledge of the Product..

Mabe&A

Nov 04, 2025  on Shopify

Ateeb has given absolutely fantastic service from start to finish! he has been incredibly helpful and knowledgeable. he made the entire setup process simple, quick and stress free. Everything was installed perfectly, and he went the extra mile to make sure I understood the app before finishing. Highly recommend!

GRANDORF.pet

Oct 28, 2025  on Shopify

Great app! Installed and set up in just 10 minutes — the interface is super intuitive and the features are impressive: points, VIP tiers, referral program — everything you need. Support is quick and helpful.

Homesteader's Dream

Oct 27, 2025  on Shopify

We run a small natural bath and body product store. We were clueless about where to start but we knew we needed a loyalty and reward program. Ateeb got on a call with us and customized a program for our store. He did all of the set-up and left it in our hands to finalize and publish. He has answered all hundred of our questions quickly. We look forward to seeing the positive impact this app has on our business.

UNIQUE BEAUTY SALON

Oct 23, 2025  on Shopify

Ateeb is incredibly helpful and responsive. I want to customize a program that works for both of my salon services and retail. He helps me create the program that works for my website within a really short time. Highly recommend to contact Ateeb if you are still looking for a reward app for your business.

It’s Zara

Oct 17, 2025  on Shopify

Casa team is amazing! The setup was super easy, and everything works smoothly right inside Shopify. The support team is very responsive and helpful whenever I have questions. Perfect app for creating a simple and effective rewards program — highly recommended for beauty and skincare stores!

MeowHaus

Oct 14, 2025  on Shopify

Ateeb helped me out today with fast service, and helped set it up with me while I couldnt. Great support!

Kabir Decor Studio

Oct 07, 2025  on Shopify

App is great. Support is perfect. Cool features are also there for loyalty programs. Overall it works fine. I was facing problems while setting up landing page. And support did it for me. I was a great experience. Though some things are too much technical. It works very nice.

BeastyBike

Oct 06, 2025  on Shopify

Very friendly and responsive team, and a really useful app that works perfectly for my store. The fact that it’s completely free makes it even better! Highly recommend it to anyone looking for an easy and efficient solution.

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