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Customer reviews: Casa Loyalty Rewards Referrals

Reviews (45)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed positive feedback regarding the "Casa Loyalty Rewards Referrals" app. They appreciate its simplicity, ease of use, and effectiveness in enhancing customer engagement and retention. The app integrates seamlessly with their stores and is praised for being both feature-rich and affordable. The customer support, highlighted by many users, is seen as a significant asset that enhances the user experience.

Key Strengths

  • Exceptional customer support, with specific praise for the team's responsiveness and helpfulness, often mentioning team members by name.
  • Comprehensive features including VIP tiers, referral programs, and customizable branded widgets.
  • User-friendly interface that simplifies the management of loyalty programs.
  • Competitive pricing, often highlighted as a more affordable option compared to other similar apps.
  • Highly customizable allowing for personal and localization needs.

Common Concerns

  • Initial setup takes some time and effort.
  • Occasional need to reiterate support queries to ensure understanding.
  • Being a relatively new app, potential concerns about long-term consistency and additional features development.

Final Thoughts

Overall, "Casa Loyalty Rewards Referrals" is well-received by its users, mainly for its comprehensive features and outstanding customer support. It is an ambitious contender in the loyalty app space, particularly noted for its affordability and high level of customization. Merchants seeking a robust and cost-effective solution for customer engagement are likely to find this app highly beneficial.

Pera Pasha

Jul 04, 2025  on Shopify

Finally we had found the almost perfect app for the Loyalty and Reward program for our customers. An app that supports the POS in addition to the webshop. But after a quick response to my request for help or whether it was also possible to get a different calculation for the points and a call with Ateeb with a solution. Casa Loyalty (Thanks Hamza!! ) customized there app to the most perfect Loyalty and Rewards App for us. It offers many forms of rewards, is nicely adjustable so that it fits well with our websho and store and is lightning fast. From now on we will definitely only have happy customers, who can save for discounts or free shipping of their orders, for example. For us this means more loyal customers and more sales :-) I am now even more curious about their other apps.

Pera Pasha

Jun 15, 2025  on Shopify

Finally we had found the almost perfect app for the Loyalty and Reward program for our customers. An app that supports the POS in addition to the webshop. But after a quick response to my request for help or whether it was also possible to get a different calculation for the points and a call with Ateeb with a solution, Casa Loyalty has really become the most perfect Loyalty and Rewards App for us. It offers many forms of rewards, is nicely adjustable so that it fits well with our webshop and fast. From now on we will definitely only have happy customers, who can save for discounts or free shipping of their orders, for example. For us this means more loyal customers and more sales :-) I am now even more curious about their other apps.

bshopy.in

Jun 10, 2025  on Shopify

CASA Loyalty has been a game-changer for our store. The app is super easy to set up and integrates seamlessly with our Shopify website. It allows us to offer store credits and discount offers in a way that really drives customer engagement and repeat purchases. Our customers love the flexibility, and we’ve seen a noticeable increase in customer retention since using CASA Loyalty. The support team is responsive and very helpful whenever we have questions. Highly recommended for any Shopify store looking to build a strong, loyal customer base!

NuHaire

Jun 10, 2025  on Shopify

Ateeb is amazing. I was migrating from a different Loyalty App and Ateeb help to ease the migration process. Thank you for your help

Fadakwalt

Jun 10, 2025  on Shopify

Customer service responded promptly and handled matters and answered my questions in a very professional and efficient manner! Highly recommended!

A1 Swag

Jun 09, 2025  on Shopify

Just installed the app and it is exactly what Im look for. Had a little hiccup but Ateeb is on it and working on getting it fixed!

24builds

Jun 05, 2025  on Shopify

I’ve been using Casa Subscriptions for a while now and I can honestly say it’s one of the best apps out there for managing subscriptions. The interface is super clear, easy to use, and very complete. On top of that, something I really appreciate is the personalized support I’ve received — every time I had a question or suggestion, the team responded quickly and very kindly. You can tell there’s a dedicated team behind it that truly cares about providing great service. I highly recommend it, definitely worth trying!

VITAZEN

May 25, 2025  on Shopify

Fantastic support, direct contact with the developer, who fixed a small bug in less than a minute. Very happy with the experience.

Empower

May 24, 2025  on Shopify

This app offers a wide range of features to customize your loyalty program just the way you want it. The support team was incredibly responsive. I got instant replies and thorough guidance, especially when importing our existing loyalty data. Big thanks to Sam and Ateeb for all their help! Looking forward to seeing if our customers enjoy it as much as we do.

Frida

May 24, 2025  on Shopify

Poor customer service did not respond at all since i downloaded. Wouldnt recommend use this better the paid apps than this.

Soul Street Store

May 22, 2025  on Shopify

Ateeb is extremely helpful and professional. He’s always ready to assist with kindness and clarity. Truly appreciate his support – a great example of excellent customer service!

Ninny Love

May 18, 2025  on Shopify

At first, I had trouble displaying the landing page; everything was a bit confusing, but the customer service is excellent. They're very responsive, friendly, and very helpful in resolving any issues. I miss being able to edit the landing page with app blocks instead of the current system, but for now, I'm quite happy with the app. Highly recommended. Now I hope customers become more motivated and eager to buy.

Monet Couture Beauty

Apr 29, 2025  on Shopify

Very quick response and super helpful with screenshots that showed me step by step how to fix my problem

X Personatoy

Mar 18, 2025  on Shopify

Amazing app! It perfectly meets my needs. Whenever I encountered an issue, the development team responded promptly and provided great support. I truly appreciate their help and will definitely recommend this app to more people!

The Lavender Store

Mar 03, 2025  on Shopify

Very easy to use and great support. I have had a few questions along the way at their support staff has been quick to respond and the assistance I have received has been very helpful.

The Lavender Store

Feb 17, 2025  on Shopify

I am still in the set up phase, but the help I've received has been quick, thorough and very helpful!

pieces-et-monnaies.com

Feb 14, 2025  on Shopify

Très bonne application qui nous sauve au bon moment. Néanmoins plusieurs mise à jour peuvent être faite par la suite :)

PinkPothos

Jan 27, 2025  on Shopify

I really like it because it is very simple. It does take a bit of time and effort to setup but the team is very helpful & responsive with any questions and/or concerns. Overall, the app works very well and does exactly what it is supposed to do. Would recommend!

Wood & Word Blooms

Jan 13, 2025  on Shopify

So far Casa Loyalty has been great with helping me whenever I've encountered an issue. No complaints.

Vindays

Jan 07, 2025  on Shopify

The support is really great, Purvi helped me a lot to clarify my doubts, I'm really happy to find an app like this.

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