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Customer reviews: CartBot: Gift with purchase

Develop by Shopify

CartBot is a Shopify app designed to automate add-to-cart actions, helping stores boost conversions. This review covers its features, pricing, and real user experiences to help merchants make an informed decision.

Reviews (451)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "CartBot: Gift with purchase". Many reviews emphasize the app's simplicity and effectiveness in automatically adding gifts or items to customers' carts, particularly praising its ease of integration and functionality. Merchants also commend the support team for their responsiveness and helpfulness in addressing any issues or queries.

Key Strengths

  • Simple and easy setup process
  • Effectiveness in adding free gifts or items based on purchase conditions
  • Excellent customer support and assistance
  • Available free plan suitable for small businesses
  • Seamless integration with various ecommerce platforms, notably Shopify

Common Concerns

  • Limited customization, such as missing rule exceptions for certain scenarios
  • Initial setup may require support for unique configurations or multiple app interactions

Final Thoughts

"CartBot: Gift with purchase" is well-received by merchants for its functionality and ease of use. It efficiently aids in promotional efforts, offering a straightforward solution for adding gifts with purchase. While the app has minor limitations, the strong customer support and performance make it a highly recommended choice for ecommerce businesses looking to enhance their checkout experience.

Zigleys

Nov 07, 2025  on Shopify

App can be tricky to make work the way you want it to. I could get past that if it wasn't for the slow support. Unlike almost all other apps I've used on Shopify, they only have support via email - not chat. That could be okay, but the email responses are very slow, especially considering that issues with this app can impact conversion rate and shopper experience quite significantly.

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