Paying user here. We used their min/max product which is supposed to add gifts based on selected quantities, but it's not working, which leads to a whole lot of complaints. Support is slow and took HOURS (close to days) to reply, as of now we are still waiting for updates from them. Not recommended.

I use CartBot to automatically add freebies or required items (like sample oils or info cards) to the cart when customers buy certain products. It’s perfect for my wellness store where I sometimes run promos like “Buy a crystal, get a free pouch

The support is friendly, helpful, and fast. The app is easy to use and has many options, even in the free version. :-)

It does not do what it advertises. It does not add products automatically as advertised, they say they can NOT do it due to Shopify regulations. My problem is that I want to be able to ask for a deposit when renting a product or selling a subscription (note: not a free sample or a free product). The deposit works as a deterrent and it would be clearly stated in the product page. I do not think any regulation should avoid this possibility to enforce a product (deposit) when another is added to the cart. If this is not true, then the app should change their advertisement and claim that they can only add "*FREE* product and free gift automatically", or enabling the user to choose how to execute it with a clear and explicit warning about the regulations. If any of these 2 options happen I am happy to remove this review.

It's insane how easy this plugin is!! I've been looking for a way to easily add a free product based on criteria, never found a good solution until now!!

Initially had some issues getting to bot to function properly with a custom checkout setup I have. But the team was super helpful eventually tracked down the problem + fixed it.

I'M SO HAPPY I FOUND YOU!!! Thank you, thank you, thank you! I've been really struggling to find a solution for my subscription business where I can immediately swap one SKU for another at the point of purchase. My subscription app does product swaps on renewal but I couldn't find anything that would create an immediate swap. It was looking very complicated and costly to do, until I found you! This worked straight away and honestly couldn't have been simpler! I could hug you through the screen! Thank you so much.

I only wanted to add a free gift to my carts. Other apps are expensive and fussy. This is free and sooooo easy to use.

We've been using this app to simply add a 'free sample' for every purchase. It's super simple to setup and I've NEVER had any issues after it was created. The only missing feature is that there is (that I can find) no way to have a rule *exception*. For example, if someone adds just a Gift Card to the cart CartBot will still add the sample (which requires shipping) thus adding shipping fee to the gift card only order.

Sat here for hours trying different apps just to add a complementary item with purchase. This is so simple to use. Life Saver