What Merchants Think

Merchants generally express high satisfaction with "Cart X ‑ Post Purchase Upsell," highlighting its effectiveness in driving sales and the exceptional customer support. Despite the overall positive feedback on the app's functionality and support, some merchants have encountered issues with unsolicited communications, which have negatively impacted their experience.

Key Strengths

• High responsiveness and effectiveness of customer support, particularly mentioning team members like Patrick, David, and Arthur.
• Ease of setup and intuitive interface, making it accessible for merchants to implement quickly.
• Detailed customization options and advanced features that enhance upselling opportunities.
• Helpful tips and video support provided by the team to optimize usage and results.

Common Concerns

• Instances of unwanted, repetitive email communications perceived as spam by some users.
• Reports of technical issues or app failures for a minority of users.
• Desire for more initial visual guides on setting up offers.

Final Thoughts

"Cart X ‑ Post Purchase Upsell" is well-regarded by most merchants for its ease of use, powerful features, and excellent customer service. While some concerns with unsolicited emails and occasional technical issues exist, the app is an effective tool for increasing sales through upsell strategies when supported by responsive and knowledgeable customer service.