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Customer reviews: Dr Cart Shipping Rates & Rules

Reviews (96)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive perception of "Dr Cart Shipping Rates & Rules". The app is appreciated for solving key logistical issues, particularly in terms of accurately calculating shipping costs and improving customer checkout experiences. It is noted for being user-friendly with customizable options, and highly acclaimed for its responsive support services. Although there are minor concerns about the app's flexibility for different businesses, the overall sentiment remains favorable.

Key Strengths

  • Prevents incorrect postal codes and enhances checkout accuracy.
  • Customizable appearance and seamless integration with Shopify stores.
  • Improves customer experience by displaying shipping costs upfront, reducing cart abandonment.
  • Responsive and effective customer support, even during holidays.
  • Supports complex shipping rules for combined orders.
  • Minimum impact on website optimization.

Common Concerns

  • Initial contact with support can occasionally be slow.
  • The app may not be suitable for all business models without suggestions and adjustments.

Final Thoughts

"Dr Cart Shipping Rates & Rules" is a well-received app with a strong reputation for improving logistics and customer experience in online shopping. Its features are designed to enhance transparency and trust with customers, while being backed by a robust support team. Despite minor limitations, it is highly recommended for online retailers looking to streamline and customize their shipping processes.

Sounding Stone

Jan 17, 2025  on Shopify

I tried this app after I had problems with a competitor's app geographically locating our customers by ip address and assigning an approximate postal code which would auto-fill the same incorrect postal code in the shipping form at checkout. This lead to problems with many misdirected parcels. This app gives the store owner the option to not geographically locate the customer and have the customer manually enter their province and postal code to get shipping rates in the cart. No more incorrect postal codes! In addition, this app gives the store owner many more options to customize the overall appearance in the cart. Best of all, it offers more than the competitor's app for less money!

nicao

Jan 04, 2025  on Shopify

Thanks to this app, we can (finally!) apply the correct shipping charges for combined orders of our chocolate (chilled) and ice cream (frozen), which are always shipped separately. The support has been awesome, even over the Christmas/New Year period - thank you, Jade! We realise that we're only just scratching the surface of what this app can do, and look forward to digging into more of the features to give the customer even more value. Highly recommended!

Beachcombers Henna Supply

Sep 23, 2024  on Shopify

Wonderful app! Seamless, customizable, and with great service! They even helped me with a problem in my theme that had nothing to do with their app. TOP NOTCH!

American Tile Depot

Jul 17, 2024  on Shopify

The app has a great impact on customer's shopping experience! They can see their shipping costs right away without checking out, even at the product page! Less page navigation makes the customers less frustrated and this gravitates them to browse and shop more with ease, hence more sales. The customization page makes the setup really easy, no need to know html or css coding, it's all done within their page. Finally, Vlad was outstanding in addressing our additional requests and questions regarding integrations with third-party shipping apps. He found effective solutions to our problems and provided excellent customer service, maintaining clear and timely communication throughout. Extremely happy overall!

Beauty and Selfcare ACY

May 08, 2024  on Shopify

i contacted support and the app was not for me (for now) but got suggestions that might work for me. Thank you so much for the advice and maybe i will be able to use your app in the future....i will keep it in mind for sure!

Fitness Avenue

Feb 15, 2024  on Shopify

I recently had the opportunity to engage with the support team for the Cart Shipping Calculator Pro app. The team was incredibly helpful and responsive, addressing my queries with precision and care.

Hey Party

Feb 07, 2024  on Shopify

I recently started using this app in my online store and am impressed by its impact on improving customer transparency, particularly regarding shipping costs. It’s user-friendly and was seamlessly integrated into my Shopify store. The excellent support team has been responsive and very helpful. This app is a game-changer for enhancing customer trust and simplifying the purchase process by providing clear, upfront cost details. Highly recommended for any online retailer looking to improve their customer's shopping experience.

kallistia

Jan 16, 2024  on Shopify

This is an amazing, app the way the editor is built, it allows you to apply the shipping rate calculator to any cart. Even works with slide out carts and can have it inbuilt into the slide cart.

Visual Vessels

Oct 26, 2023  on Shopify

This app was exactly what I was looking for. Great flexibility, easy set up, minimal impact on website optimization, and most importantly, the customer service is top notch. In the world where I’ve grown accustomed to dealing with bots online they did all the troubleshooting, and figured out solutions to my problems before contacting me with a solution, in both cases within less than 24 hours.

Coastal Gifts Inc

Aug 18, 2023  on Shopify

This app was needed to cut down on cart abandonment because customers did not want to start checkout not knowing what the shipping cost was. Thank you, Yavor for the great customer service and help with some minor hiccups with text color. Quick to respond I would recommend the Shop Doctors' apps to anyone that has need for them.

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