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Customer reviews: Cartix Cart Discount + Upsell

Develop by Small Apps

Reviews (65)

Overall rating
4.8

What Merchants Think

"Cartix Cart Discount + Upsell" has garnered positive feedback from merchants due to its user-friendly interface and powerful features, particularly its ability to increase upsell sales. Additionally, the responsive and efficient customer support team, frequently mentioned by name, provides great assistance and is highly appreciated by users. While the app's value and features are generally well-received, some users note areas for further improvement in terms of functionality and options.

Key Strengths

  • Outstanding customer support and quick response from the team, especially Anthony.
  • User-friendly interface that enhances user experience and streamlines the cart process.
  • Increased upsell and cross-sell sales shortly after installation.
  • Extensive customization options and ease of setup.
  • Affordable pricing for the features offered.

Common Concerns

  • Limited options only working in the 'drawer' view, not the full cart view.
  • Static upsell covering most of the screen on mobile, causing usability issues.
  • Lack of a CSS guide or access to default CSS files for customization.

Final Thoughts

Overall, "Cartix Cart Discount + Upsell" is a well-regarded app among merchants, renowned for its ability to efficiently boost sales through upsell capabilities. Supported by a commendable customer service team, it offers great value with user-friendly features and extensive customization options. While there are some areas for improvement, particularly regarding mobile usability and customization documentation, the app remains a valuable addition for Shopify store owners looking to enhance their cart experience and increase revenue.

FrenchSoaps

Jun 27, 2024  on Shopify

Like it, don't love it. I'm not sure of the value of this and why it is a separate app to the very competent EG auto add to cart app. The concept is strong but the options limited and only work in the 'draw' not the full cart. When the 'draw' is out, the options are static and so it is difficult for a customer to scroll their cart on mobile as the static upsell covers most of the screen. I've stuck with it as I am using the EG auto app. If I had found this in isolation I wouldn't be using it until it is developed further.

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