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Customer reviews: Cartix Cart Discount + Upsell

Develop by Small Apps
<h3>What Merchants Think</h3> <p>"Cartix Cart Discount + Upsell" has garnered positive feedback from merchants due to its user-friendly interface and powerful features, particularly its ability to increase upsell sales. Additionally, the responsive and efficient customer support team, frequently mentioned by name, provides great assistance and is highly appreciated by users. While the app's value and features are generally well-received, some users note areas for further improvement in terms of functionality and options.</p> <h3>Key Strengths</h3> <ul> <li>Outstanding customer support and quick response from the team, especially Anthony.</li> <li>User-friendly interface that enhances user experience and streamlines the cart process.</li> <li>Increased upsell and cross-sell sales shortly after installation.</li> <li>Extensive customization options and ease of setup.</li> <li>Affordable pricing for the features offered.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Limited options only working in the 'drawer' view, not the full cart view.</li> <li>Static upsell covering most of the screen on mobile, causing usability issues.</li> <li>Lack of a CSS guide or access to default CSS files for customization.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Cartix Cart Discount + Upsell" is a well-regarded app among merchants, renowned for its ability to efficiently boost sales through upsell capabilities. Supported by a commendable customer service team, it offers great value with user-friendly features and extensive customization options. While there are some areas for improvement, particularly regarding mobile usability and customization documentation, the app remains a valuable addition for Shopify store owners looking to enhance their cart experience and increase revenue.</p>

Reviews (66)

Overall rating
4.9

What Merchants Think

"Cartix Cart Discount + Upsell" has garnered positive feedback from merchants due to its user-friendly interface and powerful features, particularly its ability to increase upsell sales. Additionally, the responsive and efficient customer support team, frequently mentioned by name, provides great assistance and is highly appreciated by users. While the app's value and features are generally well-received, some users note areas for further improvement in terms of functionality and options.

Key Strengths

  • Outstanding customer support and quick response from the team, especially Anthony.
  • User-friendly interface that enhances user experience and streamlines the cart process.
  • Increased upsell and cross-sell sales shortly after installation.
  • Extensive customization options and ease of setup.
  • Affordable pricing for the features offered.

Common Concerns

  • Limited options only working in the 'drawer' view, not the full cart view.
  • Static upsell covering most of the screen on mobile, causing usability issues.
  • Lack of a CSS guide or access to default CSS files for customization.

Final Thoughts

Overall, "Cartix Cart Discount + Upsell" is a well-regarded app among merchants, renowned for its ability to efficiently boost sales through upsell capabilities. Supported by a commendable customer service team, it offers great value with user-friendly features and extensive customization options. While there are some areas for improvement, particularly regarding mobile usability and customization documentation, the app remains a valuable addition for Shopify store owners looking to enhance their cart experience and increase revenue.

Aussie Gardener

Mar 04, 2025  on Shopify

Excellent app when you team it up with their other app 'add to cart' This allows for creating gift with purchases. Eg. Customer spends $50 and gets product x added to their cart automatically discounted to $0. This can be repeated multiple times at higher speeds, eg. $100, $200, to help push the cart values up. At the top of the cart is a progress bar that even allows photos of the products they are in line to get with each higher spend amount. In our store we have 4 bonus levels. On top of that you can also add a ' customers also bought..' section prompting other products they can add to the cart. Support has been excellent. I made a request to highlight some of the text and wasn't met with the usual... 'you can add that to our suggestion list..that we may or may not action in 6 months time...' Instead they said, no problem and just did it!! The Cart looks professional and once you learn the steps using both apps, (because the other app actually adds the bonus item to their cart and discounts it), you will be able to test different offers to increase your AOV. These are must have apps for shopify stores.

Complete Unity Yoga

Oct 20, 2024  on Shopify

I've used multiple apps by this app developer. Their customer support is really amazing and they are always incredibly helpful and fast to reply. I thoroughly recommend using their apps because you can relax knowing you're in good hands and if you ever need any help they will be there to help you super quickly.

Oh My Dotz.com

Sep 18, 2024  on Shopify

10/10 Fantastic app with outstanding support! I needed some custom settings that required coding, and the support team was exceptionally helpful in getting these implemented. They even added a translation that wasn't previously available. I've already noticed an increase in upsell sales just one day after installing Cartix!

FrenchSoaps

Jun 27, 2024  on Shopify

Like it, don't love it. I'm not sure of the value of this and why it is a separate app to the very competent EG auto add to cart app. The concept is strong but the options limited and only work in the 'draw' not the full cart. When the 'draw' is out, the options are static and so it is difficult for a customer to scroll their cart on mobile as the static upsell covers most of the screen. I've stuck with it as I am using the EG auto app. If I had found this in isolation I wouldn't be using it until it is developed further.

onomao

Jun 03, 2024  on Shopify

Excellent app with great features and extensive customization possibilities. The support team is absolutely fantastic and really helped us achieve the perfect integration with our theme. The pricing is also very fair for what it offers.

GATE

May 16, 2024  on Shopify

I started using Cartix and I can totally recommend the app. When I faced an issue, their support was not only prompt but also highly knowledgeable, going above and beyond to swiftly resolve it. The app's sleek interface can really enhance user experience. Without a doubt, this app deserves five stars, and I highly recommend it to any Shopify store owner seeking to optimize their cart experience.

The Hat Pros, Inc.

Apr 08, 2024  on Shopify

Excellent support, and very user friendly app! My sales have risen exponentially since integrated this app!

Cheapasmokes.com

Apr 02, 2024  on Shopify

Excellent app, a real nice upgrade to the cart allowing personalisation and add-ons for a very low price. Highly recommended!

Jackson Hole Fly Company

Mar 13, 2024  on Shopify

I started using Cartix for my online store and it's been amazing. The app has streamlined my cart and the drawer look making it easy to use, helping customers check out faster. The best part is how Cartix helps me sell more by suggesting extra products that match what the customer is already buying. This has really boosted my sales and made shopping better for my customers. Cartix is super valuable for my store. It's made shopping easier for my customers and helped me sell more. Definitely deserves five stars and I recommend it to anyone running an online store.

Lane Boots

Feb 09, 2024  on Shopify

Solid Cart App. Easy to use, quick to setup, and reached out to the team more than once for customizations that have all worked exactly as expected. Thanks Anthony and team!

Seven Of Hearts

Jan 03, 2024  on Shopify

Great service and experience! I had a few questions and customization requests and Anthony and the team implemented them very quickly.

Healthy Bod Co

Dec 04, 2023  on Shopify

So far enjoying the cart! Had a number of issues with other upsell carts but this has worked well...fingers crossed! Anthony has been very helpful too thanks !

Codeo Vet

Nov 24, 2023  on Shopify

Very good app and nice support ! Anthony help us to solve some issues and add some features. Very helpfull. Thanks.

iCowhide UK

Nov 22, 2023  on Shopify

It's really a perfect app. The only problem is there is no CSS guide or even a link to its default css file.

BeWell

Nov 10, 2023  on Shopify

Installed app a couple days ago. It didn't take long to set up and customize. Also reached out to support for a customization and they helped me successfully. After two days of it being live on our website, it's already paid for itself in multiples with the upsells/cross-sells. Would recommend!

Floreea

Sep 27, 2022  on Shopify

Merci beaucoup à l'équipe de Cartix et en particulier à Anthony. L'app fonctionne parfaitement et répond à tous nos besoins!

Kinderzimmer.de

Jul 27, 2022  on Shopify

The app is great, it offers valuable features such as an upsell module or the option of an in-cart field for discount codes and all for free! Also the support is fantastic! I had minor functionality and style requests that were fixed in no-time. Thanks so much for your kind help, Anthony!

Haus Bright

Jul 22, 2022  on Shopify

This app is really nice, easy to update and was exactly what I was looking for, especially from a free app. The team are also really helpful as I had some theme issues. Would highly recommend!

JoLiBeauty

Jun 17, 2022  on Shopify

It is a very ice app. You can customize the cart in the app and see what it will look like and you can add some custom css if you have coding knowledge. I needed some help and customer service was very responsive. 5/5 would recommend.

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