Reviews: Cartly Abandoned Cart Recovery

Customer reviews: Cartly Abandoned Cart Recovery

Reviews (243)

Overall rating

4.8

5

83
4

2
3
2
1

2

What Merchants Think

Merchants have a generally positive impression of "Cartly Abandoned Cart Recovery." Most users commend the app for its excellent customer support, which seems to be a standout feature. Users appreciate the app's effectiveness in recovering lost sales and increasing conversion rates. However, there are a few concerns related to the app's functionality and customization options.

Key Strengths

Outstanding customer support available 24/7
Effective at recovering lost sales and improving conversion rates
Easy to use and navigate
Seamless integration with Shopify stores
Highly personalized assistance from support team members

Common Concerns

Issues with translating emails fully
Occasional problems with the app's email campaign performance
Design and customization limitations

Final Thoughts

"Cartly Abandoned Cart Recovery" is well-regarded for its robust customer service and ease of use. While most merchants find it effective in boosting sales from abandoned carts, some have faced challenges with its email features and customization. Overall, it is highly recommended, especially for Shopify users seeking to enhance their cart recovery efforts.

Vivance

Jul 07, 2024 on Shopify

Very nice support!

Direct Kicks

Jul 05, 2024 on Shopify

Easy to navigate and manage. Customer Support was 100% amazing and helped me set up everything and make it easy to understand. Cant wait to keep using this app and seeing what other features they add.

Running With Wolves

Jul 03, 2024 on Shopify

Amazing customer support, highly customizable app. Highly recommend

X Ofertas

Jul 02, 2024 on Shopify

ótima ferramenta para recuperação de carrinhos abandonados, muito obrigado ao Luis que me ajudou a fazer todas as configurações necessárias e a importar meus carrinhos abandonados.

Biodance

Jul 02, 2024 on Shopify

Very good live chat support

Finch BBQ, LLC

Jun 22, 2024 on Shopify

Luis helped me add the discount code to our abandoned cart email. I tried myself and was clueless!! So glad he helped me out and got it done so quickly!! Hopefully this will help us out with those abandoned carts!!

FreasyCooling

Jun 22, 2024 on Shopify

excelente, muy buen servicio al cliente para resolver dudas

NOVATEK

Jun 21, 2024 on Shopify

Everything is perfect, I recommend it 100%.

GlamPresets

Jun 11, 2024 on Shopify

Great support! Very helpful and quick. Trying their best to make customers happy! Recommend!

The Concrete Rose Boutique XO

Jun 08, 2024 on Shopify

Kate was very nice and set up all the abandoned cart emails and coupon codes for me. Thanks Kate!

Inora store

Jun 06, 2024 on Shopify

Cette application est juste géniale, j'ai gagné beaucoup de ventes grâce à elle. Le support est top

WeArtSpecial

May 30, 2024 on Shopify

Great

Cellera

May 28, 2024 on Shopify

Works good, customer service is great!

AutoFoam

Apr 17, 2024 on Shopify

A brilliant app! Also, the team are incredibly helpful. I would recommend this app to any Shopify store owner out there!

FUEGO®

Apr 01, 2024 on Shopify

Tailored Paw

Mar 31, 2024 on Shopify

Really liking the app so far , the customer service is really great . Had no issues in setting it up

Steroids On Demand

Mar 27, 2024 on Shopify

Luis is the best thing I have ever come accross. His dynamic, fast, and concise. He should be either given a raise or he should be promoted instantly. his fast, resposive, patient and knows every little particle of information. Thank you

ABS2B FITNESS APPAREL

Mar 22, 2024 on Shopify

Great apps and customer service is TOP NOTCH! cheers to them!

PICA-PICA TX INC

Mar 19, 2024 on Shopify

WELOLA

Mar 05, 2024 on Shopify

I can recommend this App 100%. I have a issue with the Abandoned Cart E-Mails and the support clear everything very fast. Thanks once more to Mrs. Arya from the Support Team, she do a great job.