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Customer reviews: Cartly Abandoned Cart Recovery

Develop by Care Cart

Reviews (1,181)

Overall rating
4.8

What Merchants Think

Merchants have a generally positive impression of "Cartly Abandoned Cart Recovery." Most users commend the app for its excellent customer support, which seems to be a standout feature. Users appreciate the app's effectiveness in recovering lost sales and increasing conversion rates. However, there are a few concerns related to the app's functionality and customization options.

Key Strengths

  • Outstanding customer support available 24/7
  • Effective at recovering lost sales and improving conversion rates
  • Easy to use and navigate
  • Seamless integration with Shopify stores
  • Highly personalized assistance from support team members

Common Concerns

  • Issues with translating emails fully
  • Occasional problems with the app's email campaign performance
  • Design and customization limitations

Final Thoughts

"Cartly Abandoned Cart Recovery" is well-regarded for its robust customer service and ease of use. While most merchants find it effective in boosting sales from abandoned carts, some have faced challenges with its email features and customization. Overall, it is highly recommended, especially for Shopify users seeking to enhance their cart recovery efforts.

Law Lock Tools Ltd

Jul 31, 2024  on Shopify

Great support when needed highly recommended

eclipticaustralia

Jul 29, 2024  on Shopify

Amazing customer service. Very friendly and helpful in assisting with my concerns!

AUTOVA

Jul 27, 2024  on Shopify

Juste génial, j'ai 6 boutiques et je ne peux pas me passer de cette appliication.

FishOfHex Aquatics

Jul 23, 2024  on Shopify

Very helpful chat system

Petrolheart

Jul 17, 2024  on Shopify

Excellent. Kate has been super helpful. Loving this app.

MoocahMagic

Jul 17, 2024  on Shopify

Very easy to configure, excellent live chat to help with setup.

US Glove

Jul 11, 2024  on Shopify

motocross4u

Jul 11, 2024  on Shopify

So far so good, Support excellent now to test the product

Aestorn

Jul 10, 2024  on Shopify

Custom Treats

Jul 08, 2024  on Shopify

great service, Luis was very helpful

MAKEY EU

Jul 07, 2024  on Shopify

Fast service, Simple menu ! Thank you

Vivance

Jul 07, 2024  on Shopify

Very nice support!

Direct Kicks

Jul 05, 2024  on Shopify

Easy to navigate and manage. Customer Support was 100% amazing and helped me set up everything and make it easy to understand. Cant wait to keep using this app and seeing what other features they add.

Running With Wolves

Jul 03, 2024  on Shopify

Amazing customer support, highly customizable app. Highly recommend

X Ofertas

Jul 02, 2024  on Shopify

ótima ferramenta para recuperação de carrinhos abandonados, muito obrigado ao Luis que me ajudou a fazer todas as configurações necessárias e a importar meus carrinhos abandonados.

Biodance

Jul 02, 2024  on Shopify

Very good live chat support

Finch BBQ, LLC

Jun 22, 2024  on Shopify

Luis helped me add the discount code to our abandoned cart email. I tried myself and was clueless!! So glad he helped me out and got it done so quickly!! Hopefully this will help us out with those abandoned carts!!

FreasyCooling

Jun 22, 2024  on Shopify

excelente, muy buen servicio al cliente para resolver dudas

NOVATEK

Jun 21, 2024  on Shopify

Everything is perfect, I recommend it 100%.

GlamPresets

Jun 11, 2024  on Shopify

Great support! Very helpful and quick. Trying their best to make customers happy! Recommend!

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