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Customer reviews: Cartly Abandoned Cart Recovery

Develop by Care Cart

Reviews (1,181)

Overall rating
4.8

What Merchants Think

Merchants have a generally positive impression of "Cartly Abandoned Cart Recovery." Most users commend the app for its excellent customer support, which seems to be a standout feature. Users appreciate the app's effectiveness in recovering lost sales and increasing conversion rates. However, there are a few concerns related to the app's functionality and customization options.

Key Strengths

  • Outstanding customer support available 24/7
  • Effective at recovering lost sales and improving conversion rates
  • Easy to use and navigate
  • Seamless integration with Shopify stores
  • Highly personalized assistance from support team members

Common Concerns

  • Issues with translating emails fully
  • Occasional problems with the app's email campaign performance
  • Design and customization limitations

Final Thoughts

"Cartly Abandoned Cart Recovery" is well-regarded for its robust customer service and ease of use. While most merchants find it effective in boosting sales from abandoned carts, some have faced challenges with its email features and customization. Overall, it is highly recommended, especially for Shopify users seeking to enhance their cart recovery efforts.

Nailsnhanh LLC

Sep 24, 2024  on Shopify

Excellent support and very friendly service. Kate, who assisted me, was incredibly helpful and made the entire process smooth and pleasant. Highly recommend!

Maarzi Store

Sep 24, 2024  on Shopify

Best App & Fast Customer Service.

O TWO O Cosmetics

Sep 18, 2024  on Shopify

Good app , but need to improve the push notification

Earth-ways

Sep 11, 2024  on Shopify

Great support, but haven't yet tried the features myself!

Little MooN

Sep 07, 2024  on Shopify

Sorprendente!! Te ayudan en todo y muy rápidamente! Muy recomendable!

Axel Luxe

Sep 03, 2024  on Shopify

Really nice support and answers quickly and proffesional!

Cosy Dharma

Sep 03, 2024  on Shopify

I enjoyed my experience here, great Team, thank you for your help. Specialy for Betty : )

Art on Scarves

Sep 03, 2024  on Shopify

Very Nice App And Great help from Betty !!!

Mega Game X

Aug 30, 2024  on Shopify

So far the customer service has been of great help. The team has solved all my doubts quickly. I totally recommend it!

Serfinity Medical

Aug 29, 2024  on Shopify

Great and prompt support from Betty

Nina's Finds

Aug 26, 2024  on Shopify

easy to use app and the support is fantastic, kate is awesome!

COTLINO FASHION MUMBAI

Aug 25, 2024  on Shopify

hi , kate was very supportive and explained features and helped to create compaign for us . indeed very helpfull

Dr. Hauschka

Aug 19, 2024  on Shopify

Great, quick and easy service. Definitely recommend!

Review Kaart shop

Aug 16, 2024  on Shopify

Kate heeft me heel snel, goed en duidelijk geholpen!

Uptus Studios

Aug 15, 2024  on Shopify

Geek Magic

Aug 11, 2024  on Shopify

Amazing support amazing service. Easy to understand and if you still don’t understand it there is always live support available. 5/5

Acotis Diamonds

Aug 07, 2024  on Shopify

Great experience with the app so far! the Live chat is great to help you get setup and their team is very friendly and very helpful!

Moha

Aug 07, 2024  on Shopify

Issues resolved and Prompt support from Ross

Luna Bloom

Aug 06, 2024  on Shopify

Sepiio

Jul 31, 2024  on Shopify

great service

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