Reviews: Cartly Abandoned Cart Recovery

Customer reviews: Cartly Abandoned Cart Recovery

Reviews (243)

Overall rating

4.8

5

83
4

2
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1

2

What Merchants Think

Merchants have a generally positive impression of "Cartly Abandoned Cart Recovery." Most users commend the app for its excellent customer support, which seems to be a standout feature. Users appreciate the app's effectiveness in recovering lost sales and increasing conversion rates. However, there are a few concerns related to the app's functionality and customization options.

Key Strengths

Outstanding customer support available 24/7
Effective at recovering lost sales and improving conversion rates
Easy to use and navigate
Seamless integration with Shopify stores
Highly personalized assistance from support team members

Common Concerns

Issues with translating emails fully
Occasional problems with the app's email campaign performance
Design and customization limitations

Final Thoughts

"Cartly Abandoned Cart Recovery" is well-regarded for its robust customer service and ease of use. While most merchants find it effective in boosting sales from abandoned carts, some have faced challenges with its email features and customization. Overall, it is highly recommended, especially for Shopify users seeking to enhance their cart recovery efforts.

Junovera

Oct 23, 2024 on Shopify

They were really fast to respond to any problem I have and the app was really easy to use!

Kennzeichenhalter-Wunschtext

Oct 17, 2024 on Shopify

I’ve been using the Abandoned Cart Recovery app for a while now, and it has been a game changer for my business. Not only does the app work seamlessly to recover lost sales, but the customer support is outstanding. The team is incredibly helpful and responds quickly to any issues or questions I’ve had. They truly go above and beyond to make sure everything runs smoothly. Highly recommend this app for anyone looking to increase their conversion rate and reduce abandoned carts!

Cara Keepsakes

Oct 15, 2024 on Shopify

I've had this app on my Shopify site for a couple years now and I upgraded my Shopify theme and needed some assistance. Kate and Ross were both so helpful, I had the problem fixed in less than an hour. Thanks for a great experience!

Pro-FireBall

Oct 12, 2024 on Shopify

perfect

Parfum Dubai Creation

Oct 09, 2024 on Shopify

good

Mustache Life Style

Oct 03, 2024 on Shopify

Royal Threads

Sep 29, 2024 on Shopify

A perfect app for cart recovery with excellent customer support specially the guy name Alan help me to setup app

Piave Imports

Sep 29, 2024 on Shopify

This app is great. its super easy to use and the 24/7 customer service team are really helpful. highly recommend

Mystery Melbourne

Sep 26, 2024 on Shopify

Great support from LUis

Nailsnhanh LLC

Sep 24, 2024 on Shopify

Excellent support and very friendly service. Kate, who assisted me, was incredibly helpful and made the entire process smooth and pleasant. Highly recommend!

Maarzi Store

Sep 24, 2024 on Shopify

Best App & Fast Customer Service.

O TWO O Cosmetics

Sep 18, 2024 on Shopify

Good app , but need to improve the push notification

Earth-ways

Sep 11, 2024 on Shopify

Great support, but haven't yet tried the features myself!

Little MooN

Sep 07, 2024 on Shopify

Sorprendente!! Te ayudan en todo y muy rápidamente! Muy recomendable!

Axel Luxe

Sep 03, 2024 on Shopify

Really nice support and answers quickly and proffesional!

Cosy Dharma

Sep 03, 2024 on Shopify

I enjoyed my experience here, great Team, thank you for your help. Specialy for Betty : )

Art on Scarves

Sep 03, 2024 on Shopify

Very Nice App And Great help from Betty !!!

Mega Game X

Aug 30, 2024 on Shopify

So far the customer service has been of great help. The team has solved all my doubts quickly. I totally recommend it!

Serfinity Medical

Aug 29, 2024 on Shopify

Great and prompt support from Betty

Nina's Finds

Aug 26, 2024 on Shopify

easy to use app and the support is fantastic, kate is awesome!