Candy Rack | Checkout Upsell logo

Customer reviews: Candy Rack | Checkout Upsell

Develop by Digismoothie

Reviews (287)

Overall rating
4.9

What Merchants Think

"Candy Rack | Checkout Upsell" is highly regarded by merchants for its ease of use, effectiveness in boosting sales, and exceptional customer support. Merchants rave about how the app integrates seamlessly with their stores, offering a straightforward setup and impressive customization options. Customer service is noted for being quick, responsive, and incredibly helpful in resolving issues, which adds significant value to the user experience.

Key Strengths

  • Exceptional customer support and quick response times
  • User-friendly interface and easy setup
  • Effective in boosting average order value (AOV)
  • Seamless integration with various store themes
  • Highly customizable without requiring coding skills

Common Concerns

  • Some features, like the thank-you page upsell, are not available on the new checkout
  • Initial setup may require support intervention for theme adjustments
  • Some users experienced billing issues post-uninstallation

Final Thoughts

Overall, "Candy Rack | Checkout Upsell" is a highly recommended app for merchants seeking to enhance their upselling capabilities with minimal hassle. Its top-notch customer service, effective sales boosting features, and adaptability to different store themes make it a standout choice among similar tools. With continuous improvements and excellent support, it remains a valuable tool for online retailers aiming to increase revenue.

SchatzLieben

Feb 06, 2025  on Shopify

After trying and using many upsell apps, I decided to use Candy Rack for my 4 stores. The app is easy to use, has good UI and UX, and a good conversion rate. The support team replied to me quickly and solved all my problems. Thanks. Recommendation app.

WellNatura

Jan 15, 2025  on Shopify

Excellent technical service that goes in depth to solve any issues. Special thanks to you Alex D. for being able to solve complex issues on our store, you have been a great help already!

ALUMA

Jan 04, 2025  on Shopify

great Customer service

ErraCo

Dec 30, 2024  on Shopify

It is a great application. Its interface is very useful and understandable. You can easily do what you want. Also, if you have any problems, customer service responds immediately and solves your problem quickly. You can choose it with ease.

MaxFuel

Dec 09, 2024  on Shopify

I had an absolutely wonderful experience with Candy Rack, thanks to Glacy's exceptional customer service! I encountered a minor issue and reached out for help. Glacy was not only responsive but also incredibly patient and attentive in addressing my concerns. The problem was resolved quicker than I anticipated, with Glacy guiding me through every step with ease and professionalism. It's rare to find such dedicated and effective support! Highly recommend Candy Rack if you're looking for a seamless and supportive customer experience. Five stars all the way!

Neumíš parkovat

Dec 06, 2024  on Shopify

Awesome app and really helpful support. Would definitely recommend!

BEADHIVE

Nov 30, 2024  on Shopify

I highly recommend Candy Rack, not only for their exceptional customer support but also for their fantastic product. It’s a game-changer for allowing customers to discover and grab items they might not have considered or had the chance to browse. I love using it and would definitely recommend it to friends and family.

Happy Birdwatcher

Nov 26, 2024  on Shopify

Love this app! And I can't say enough good things about their customer support team. They are always available and help quickly and kindly. It's boosted my sales so easily. Highly recommend.

L'atelier Suisse

Nov 21, 2024  on Shopify

PARFAIT

Longevity Essentials

Nov 17, 2024  on Shopify

This app does exactly what we wanted. It allows a little offer after a product is added to cart, which has allowed us to get a little bump on AOV, it's also been useful for post purchase upsell, although we're still figuring out the best offers for our customers. Customer support are awesome and Lucia was MEGA helpful and you can tell they really want us to succeed as a business.

Hyperhandel

Nov 11, 2024  on Shopify

Great app! Easy to use and quick help if there's anything :)

Frøken Dianas salonger

Nov 10, 2024  on Shopify

I must admit there was a few bumps to make it perfect for our theme, but exceptional customerservice made it a fantastic experience overall! Easy to use when you get the picture and it works so good! :)

SmileNAU

Nov 06, 2024  on Shopify

Really great support, tried all the upsell apps on shopify and seriously this is the best.

Urban Kit Supply

Oct 31, 2024  on Shopify

Amazing - works solidly with my theme as well, unlike some of the competition. Support is also stunning, they changed the look to a perfect match with the theme!

Athénaïs Jewels - Adore you

Oct 24, 2024  on Shopify

awesome app!! support is the most helpful.

ROYAL STRAPS

Oct 13, 2024  on Shopify

Best customer support ever

U Made for you

Oct 10, 2024  on Shopify

NEXII

Oct 10, 2024  on Shopify

Fast. Look awesome. Great Support. Love it!

Highland Hat Blocks

Sep 28, 2024  on Shopify

Absolutely delighted with this app. I needed an app the did Digital upselling and they did. I needed an app toshow the upsell either on the product or cart page and they did. A very easy process setting everything up. Superhelpful team. Cannot recommend hightly enough!!

smart pattern making

Sep 26, 2024  on Shopify

This app is very suitable for stores that need to have some options to upsell their products on their product page. while I am new to using this app I can tell when a developer makes an effort to provide the best UI possible for its users and for that reason and support available to users as well I will give it a 5 starts and hope they can continue to improve their app as well.

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