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Customer reviews: Cameo ‑ Instagram Shop Feed

Reviews (69)

Overall rating
4.5

What Merchants Think

Overall, "Cameo ‑ Instagram Shop Feed" receives positive feedback from merchants who appreciate its functionality in enhancing the shopping experience by integrating Instagram feeds into their websites. The app is frequently lauded for its ease of use, customer support, and ability to seamlessly showcase user-generated content. However, some users have experienced technical issues related to API changes and connectivity, which have impacted their experience negatively.

Key Strengths

  • Easy to create a shoppable Instagram feed directly on the website.
  • Visually appealing and functional gallery.
  • Helpful and responsive customer service.
  • Quick and easy setup and installation process.
  • Cost-effective compared to similar apps.

Common Concerns

  • Technical issues with connectivity and API modifications.
  • Delayed resolutions to technical problems.
  • Requirement to frequently reconnect Instagram feed.

Final Thoughts

"Cameo ‑ Instagram Shop Feed" is largely seen as a valuable tool for merchants looking to enhance their online store presence with Instagram integration. While it is praised for its ease of use and excellent customer service, some users have faced persistent technical issues. Despite these concerns, many find the app to deliver a worthwhile and enriching experience.

Sheila Stotts Luxury Tools

Jul 02, 2024  on Shopify

App stopped working completely, contacted customer support several times. Only response ever received was 'Facebook has implemented modifications to its API, which has resulted in the emergence of this issue. Our development team is currently working to resolve this matter.' However every time we tried to check on the issue they only replied with 'Our developers are still checking on this' First contact was February 2024 last email received was April 2024. It's now July and we still do not have a working app on our site yet are paying a monthly fee. When the app was working you'd have to constantly check your website to see if any photos actually showed up. If they didn't you'd have to reconnect to get the pictures to show up. Do not recommend.

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