CallbackRequest

Develop by Shopify

$9-$79

/ Month

Free plan available

Add a "Request Callback" button to your store

Customer engagement

Lead generation

Callback button

About CallbackRequest

Launched Aug 14, 2019

Built by Shopify

Address

245 Main Street, 2nd floor, Cambridge, MA, 02142, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Add a "Callback request" button to your store to increase the number of leads you receive

CallbackRequest adds a highly customizable "Callback request" button to your product pages. Your customers can choose if they want to be contacted via phone, SMS, or WhatsApp. You can modify these contact options depending on your preferences. Select your own colors and labels to match your store's design. Especially for higher-value or customized products, adding a way for your customers to easily talk to you can greatly increase your conversion rates.

Highly customizable - select your own colors and labels
Available 24/7 - customers can request to be called back at any time
GDPR-compliant - we display your privacy policy and a checkbox for EU customers
No code necessary - you don't have to modify your store's theme files
Clean uninstall - the app can be removed with one click

Pros

Easy integration: The app provides a seamless way to add a 'Request Callback' button to online stores, enhancing customer interaction
Potential increase in customer engagement: By offering a direct line to request callbacks, stores may improve customer satisfaction and retention
User-friendly interface: The app features a straightforward, intuitive design that is easy for store owners to navigate

Cons

Limited customizability: Some users may find the design and functionality of the 'Request Callback' button limited in terms of customization to match their store's aesthetic
Dependency on response capability: The effectiveness of the app heavily relies on the store's ability to respond to callback requests promptly, which may be a challenge for understaffed businesses
Potential for increased workload: Stores might experience a higher volume of requests, which could potentially overwhelm customer service teams if not managed properly