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8.2
CallbackRequest logo

CallbackRequest

Develop by Shopify

$9-$79

/ Month
Free plan available

Add a "Request Callback" button to your store

Customer engagement
Lead generation
Callback button
1 Reviews
8.2

About CallbackRequest

Launched Aug 14, 2019

Categories

Built by Shopify

Address

2647 Alta Vista Dr, Suite 614, Ottawa, ON, k1v7t5, CA

Website Support Portal Privacy policy Tutorial FAQ Document
ZB: Facebook & Messenger Chat logo
(17 Reviews)
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Introduction Video

Description

Add a "Callback request" button to your store to increase the number of leads you receive

CallbackRequest adds a highly customizable "Callback request" button to your product pages. Your customers can choose if they want to be contacted via phone, SMS, or WhatsApp. You can modify these contact options depending on your preferences. Select your own colors and labels to match your store's design. Especially for higher-value or customized products, adding a way for your customers to easily talk to you can greatly increase your conversion rates.

CallbackRequest adds a highly customizable "Callback request" button to your product pages. Your customers can choose if they want to be contacted via phone, SMS, or WhatsApp. You can modify these contact options depending on your preferences. Select your own colors and labels to match your store's design. Especially for higher-value or customized products, adding a way for your customers to easily talk to you can greatly increase your conversion rates. more
  • Highly customizable - select your own colors and labels
  • Available 24/7 - customers can request to be called back at any time
  • GDPR-compliant - we display your privacy policy and a checkbox for EU customers
  • No code necessary - you don't have to modify your store's theme files
  • Clean uninstall - the app can be removed with one click

Pros

  • Easy integration: The app provides a seamless way to add a 'Request Callback' button to online stores, enhancing customer interaction
  • Potential increase in customer engagement: By offering a direct line to request callbacks, stores may improve customer satisfaction and retention
  • User-friendly interface: The app features a straightforward, intuitive design that is easy for store owners to navigate

Cons

  • Limited customizability: Some users may find the design and functionality of the 'Request Callback' button limited in terms of customization to match their store's aesthetic
  • Dependency on response capability: The effectiveness of the app heavily relies on the store's ability to respond to callback requests promptly, which may be a challenge for understaffed businesses
  • Potential for increased workload: Stores might experience a higher volume of requests, which could potentially overwhelm customer service teams if not managed properly

Top Helpful Reviews

Sumo Sleep

Aug 23, 2019  on Shopify

Tried it. It didn’t work, button didn’t work. Really glitchy and started showing errors on my page. I found another app that seems is much better.

DENTAMED USA

Aug 21, 2019  on Shopify

I use this app and it is very good, easy and I don't lose customers, besides the customer service is impressive good I definitely recommend it.

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