Reviews: Buy with Prime

Customer reviews: Amazon MCF and Buy with Prime

Reviews (61)

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What Merchants Think

The "Amazon MCF and Buy with Prime" app receives mixed reviews from merchants. While some praise its ability to offer a smooth Prime-like checkout experience and enhance sales, others express dissatisfaction with technical glitches and subpar customer support. The app's integration ease and the competitive advantage of offering Prime’s fast shipping are commended, but the lack of robust support and technical issues deter many users.

Key Strengths

Easy integration with existing platforms like Shopify.
Enhanced checkout experience with Prime features.
Fast and reliable shipping, providing a competitive edge.
Useful for small business owners to enhance sales without additional effort.
Helpful support from some parts of the Amazon team during implementation.

Common Concerns

Lack of adequate customer and technical support.
Technical issues such as display problems and inventory duplication.
Challenges with customization and basic functionality like CSS issues.
Concerns about Amazon taking more control over customer interaction.
Instances of difficulty in managing orders within Shopify post-integration.

Final Thoughts

The "Amazon MCF and Buy with Prime" app holds potential to significantly boost store sales and improve customer experience with its integration of Prime features. Despite its strengths, it is currently undermined by prevalent technical issues and inefficient support, which may hinder its adoption and positive reception among merchants.

GlobeTrekker Goods

Sep 21, 2024 on Shopify

It was easy to integrate, and the checkout process runs smoothly. Plus, offering fast and reliable shipping with Prime gives my store an edge, especially when competing with larger retailers. As an entrepreneur managing everything myself, this app has made it so much easier to provide a premium shopping experience without additional effort.

TGSF

Jul 17, 2024 on Shopify

Since I started using Buy with Prime, I see more sales coming in to my Shopify store. I like how I can offer Prime-like checkout and shipping experience to my customers as a small business owner. The app is pretty easy to use as well.

Sherpani

Jan 18, 2024 on Shopify

It was easy to set up on our site and works as intended. The Buy with Prime team has also been helpful with questions that came up during implementation. We like that it displays the expected delivery date to shoppers on our product pages. Since its implementation, we've noticed a conversion uplift on our site.

Saffron Road

Dec 06, 2023 on Shopify

Update: First test order arrived and glad to have the option fully live on our site. I cannot stress enough how helpful Amazon support was with this - great team at the Buy with Prime department. Original: Really easy to install and setup because our store already uses Amazon Seller Central for our inventory/fulfillment with Shopify and we have Amazon Pay. Had some technical hiccups but I got support right away and then it was good to go, excited to see the impact the Buy with Prime option will have on conversion - glad the app option is available now because it can get expensive having dev support customize an installation

ValvoMax Oil Drain System

Nov 29, 2023 on Shopify

Establishing trust with customers with an unknown brand is difficult. The reason I like Buy with Prime is that the Prime Badge is instantly recognizable. It puts customers minds at ease knowing that they will receive their items soon. And the return process through Amazon's fulfillment network makes things easy. The Amazon implementation team was very helpful in gettingmy website setup.

PowerTye

Nov 09, 2023 on Shopify

This App is way better than manual installation Amazon first rolled out for Buy with Prime. Integrates well with the store, and is easier to control on a per-item basis. Also nice that we can see Prime activity in the same interface as our normal orders. Well done!