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Customer reviews: MBC Bundles App | Buy X Get Y

Reviews (438)

Overall rating
4.8

What Merchants Think

The MBC Bundles App | Buy X Get Y is generally well-received by merchants for its comprehensive features and ease of use. Many users have testified to its effectiveness in increasing average cart value and note its detailed and customizable bundling options. The app's standout element is its exceptional customer service, with frequent praise for the support staff's responsiveness and helpfulness.

Key Strengths

  • Exceptional customer support, frequently praised for its quick response and resolve.
  • Comprehensive features, including bundle creation and customization options.
  • Ease of use for both setup and ongoing management.
  • Significant impact on increasing average cart value for users.

Common Concerns

  • Some users misunderstand the app as being entirely free due to its initial presentation, leading to confusion upon encountering subscription requirements for advanced features.
  • Occasional dissatisfaction with the pricing model, expecting more features in the free tier.

Final Thoughts

Overall, the MBC Bundles App | Buy X Get Y is a powerful tool for merchants looking to enhance their bundling capabilities and boost sales. The combination of its feature-rich offerings and outstanding customer service positions it as a valuable asset for Shopify store owners. However, merchants should be aware of the app's pricing tiers to set clear expectations regarding available features.

Little Change Creators

Dec 01, 2024  on Shopify

We're new to using this App and had a couple of queries with the setup and billing. The team were quite responsive and helpful so we're happy to recommend MBC Bundles if you're looking for a versatile bundle App.

JINDALNATURECARE LIMITED

Nov 17, 2024  on Shopify

it is showing free but after installing it ask for subscription approval, without that you cannot use. It is cheating us. Just stealing the customer data.

Cœur D'Hiver

Nov 12, 2024  on Shopify

Après avoir testé de nombreuses applications pour paramétrer un Bundle type mix&match avec produit offert, j'en ai enfin trouvé une qui propose cette fonctionnalité tout en étant assez intuitive. De plus, un support rapide et efficace, merci à Maryna

ULU CAKES

Nov 07, 2024  on Shopify

The MBC Bundle app is intuitive to set up, with all the features you need. But what truly sets it apart is the outstanding support. Marina’s assistance was top-notch—I've never received this level of support from any other Shopify app. Additionally, the development team conducted more in-depth customization in just one hour. They are genuinely interested in resolving your issues. I highly recommend this app!

Bright Footwear

Nov 05, 2024  on Shopify

Very powerful app with all the features you could possibly need. The customer support and developers are also very fast and helpful.

Offworld Gadgets and Accessories

Oct 06, 2024  on Shopify

Great bundler! Support was fantastic and responsive. Having a free version with this many features is great. Highly recommend app and dev. JG Offworld Gadgets

Action Guy

Sep 30, 2024  on Shopify

I was having some integration challenges with what I wanted to achieve with my bundle offers. I was stuck in a loop between my bundle app, my subscription app, Shopify and my supplier. I finally got Andrii at MBC Bundles on a call and he helped me navigate out of the loop and solve the issue I was having. The solution was right in front of me and I was just not seeing it until Andrii walked with me step by step through the process until I saw it. Thanks Andrii!

Woonique

Sep 25, 2024  on Shopify

Vanochtend de app gedownload. En omdat ik een moeilijke bundel wilde maken liep ik gelijk tegen een probleem aan. Vervolgens mijn vraag in de chat gestuurd en hulp gekregen van Maryna en zo zijn we achter het probleem gekomen en hebben we een oplossing gevonden. Nu kan ik verder met het gebruiken van de app en tot nu toe erg tevreden. Vooral door de mooie Mix & Match optie. Voor nu van mij 5 sterren

RL-Angelrollentuning

Sep 24, 2024  on Shopify

Truly an excellent app! We've been using it for over a year now, and it has significantly increased our average cart value. The app offers far more features than other bundle apps we've tried, and the service is simply outstanding. We recently switched to a new theme, and our cart wasn’t working as expected. I reached out to Maryna from support, and she promptly forwarded the issue to their development team. Just a few hours later, the problem was resolved—professional, friendly, and exactly how support should be. Highly recommended!

msgiggles

Sep 22, 2024  on Shopify

Great service by Marina, still giving the app a trial run but so far it has been very promising compared to other apps I've tried. Very sleek UI too!

GasShelbyWatch

Aug 15, 2024  on Shopify

Simplemente increible, te ayudan en todo momento, si tienes problemas con la app te lo solucionan en un segundo, la recomiendo 100%. La app va genial y el soporte es genial!

Amanthia

Jul 27, 2024  on Shopify

I want to share my extraordinary experience with the customer support service of MBC Bundles. Recently, I needed to configure a bundle on my Shopify store, and I must say that the support I received was simply exceptional. From the first contact, the support team was incredibly kind and helpful. They responded quickly to all my questions and guided me step by step through the entire configuration process. I highly recommend MBC Bundles to anyone needing to configure bundles on their Shopify store!

Deco Moore | Studio

Jul 25, 2024  on Shopify

I had the pleasure of working with Andrii from the MBC Bundle App Help Center, and I couldn't be more satisfied with the support I received. Andrii was incredibly knowledgeable and patient, addressing all my concerns and guiding me through the process with ease. His expertise and dedication were evident, making my experience seamless and stress-free. Thanks to Andrii, I now feel confident using the MBC Product Bundle App. Highly recommend!

The Wool Company

Jul 04, 2024  on Shopify

Very quick and responsive support from Andrii. When I needed to ask a simple question, the wait time was less than 2 minutes. Clear, friendly and unambiguous. Thank you!

The Yellow Shopping Bag Store

Jul 02, 2024  on Shopify

This Company has been great! answering my questions and helping me with any problems and learning curves I have had.

Lucky Nail Supply

Jul 02, 2024  on Shopify

Maryna was really helpful on the customer chat. She knew what she was talking about and was quick to help me out. She was patient and made sure I understood everything. I’m really thankful for her help. Great customer service!

Death of a Rockstore

Jul 01, 2024  on Shopify

Fantastic customer service. Andrii, the CS rep I dealt with, spent a looong time trying to get the sale I wanted up and running. His step-by-step instructions were very clear. In the end, it turned out that what I wanted to do wasn't supported, but that seems to be the case everywhere I look. But still, truly excellent CS and the app itself seems pretty robust overall as well.

OptiRenew

Apr 25, 2024  on Shopify

10/10. In terms of functionality it does exactly what I need. The most important thing is the customer service - and they nail it every time. I seldom leave reviews as many don't warrant it - but MBC are excellent. Thank you.

The Doggie Shop

Apr 24, 2024  on Shopify

ANDRLL is the man. He has been so patient with me. Really appreciate his time and the app works great.

Francisca House of Ice

Apr 18, 2024  on Shopify

its good AND I HAD A KIND and sweet assistant. i also got advice on the right way to do a bundle and improve my aov on my new store

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