Some of the support team is really great but some rather argue instead of providing help or solutions especially leva, rather argue for 20min that increase one font in the code

free to install...wow thanks! I was expecting at least 1 free bundle to be used for 1 product in a free option, but looks like you need to pay 15$ even if you are not making any sales yet

Paul - Takes 35min to close a chat after being asked

Warning: Major Bugs, Theme Incompatibility, Disappearing Support, and Unsettling Behavior Rating: 1 out of 5 Stars I am writing this review to warn other Shopify merchants about the significant issues I experienced with the Kaching Bundle app. The problems ranged from critical functionality failures to alarming issues with the support team. Critical Functional Failure & Potential Revenue Loss The core function of this app—the product bundling—was unreliable and posed a serious financial risk to my business. The bundle was configured to add 10 products to the cart upon selection, but it only added 1 product most of the time. This was intermittent, sometimes working and other times failing. I could have lost a significant amount of money overnight had I not manually checked the functionality. This is a massive, unacceptable bug that directly impacts revenue and stock accuracy. I urge all users to rigorously test this app on a live store before relying on it. The app also did not work with my theme, which was the initial reason I needed support. Disastrous Support Experience The support experience was just as damaging as the app's bugs: Disappearing Act: The support agent who was actively working on my website vanished mid-task. Damaged My Store: Crucially, while working on the site, the agent disabled other integrated, necessary apps for my website's operations, causing additional downtime and work for me to fix. The Most Disturbing Issue: AI Call Spam The absolute worst part of this experience was the subsequent personal harassment. In the morning, while I was sleeping, I began receiving spam calls from an AI caller. They repeatedly spammed my personal phone number, disturbing my peace. This highly inappropriate and unethical behavior has absolutely no place in a professional business interaction and is incredibly unsettling. In summary: The Kaching Bundle app failed to work reliably with my theme and its core functionality was critically broken. The support team was decent, but broke other essential parts of my store, and then followed up with an alarming, abusive practice of spam-calling my number with an AI. Avoid this app at all costs.

Charging way too much tho, please use another bundle app

Not even used, or set-up the app, and they deducted money from my account. When I tried to reach out about this matter, nobody replies. Very sad to steal money in this way.

am disappointed with the support experience today. Your system stated a wait time of under 30 minutes, yet after 01 hour s I received no response, no acknowledgement, and no indication of delay. As a Shopify store owner managing time-sensitive promotions, reliable and timely support is essential. I was attempting to stop an active B1G1 promotion and enable bundle-only options — tasks that directly affect my store’s revenue and customer experience. This level of unresponsiveness is unacceptable. I urge your team to improve communication, provide accurate wait-time updates, and ensure customers are acknowledged promptly.

werkt niet zoals ik het wil

Not worth the money and very shady billing. Know exactly what your doing before you download this app. Buyer Beware

Customer service is terrible!!! It's been 2 weeks since installed the app, trying to resolve the issues we had with it and still it's not over. Every time i contact support, they answer after hours and sometimes it's not even a sufficient answer to resolve anything. I found out that customers redeemed offers from this app even though it wasn't live. I also installed their subscription app which created every order to be automatically subscribed every 2 weeks!! I contacted their support and no reply yet!! It's been hours and I see the agent live on the chat.

The customer support of kaching bundle is simply a disaster! I spent over two hours talking to two customer service representatives about my problem, trying to find a solution. However, none of their customer service representatives could understand what I was talking about. I repeated many times that my product's landing page was made with gempage. The gempage template did not add the bundle component, but the product's landing page still displayed the bundle. They would send me articles for me to read by myself, or keep asking me to turn on the switch of the bundle app in the theme, and even check the gempage template to see the configuration of the bundle. Oh my god! I finally broke down!

My initial optimism for Kaching Bundles, fueled by its touted features and positive feedback, quickly turned into frustration and disappointment during use.

Too many new bugs appear all the time. I think this app is not very compatible with stores that use page builders such as Gempages.

Cancel my free trial please

Terrible support. Support used to be quick but not anymore. Took forever to hearback. Took 2-3 days to finally get a full answer. Lost hundreds of dollars too because the app suddenly just stopped working because another app interefered with the code even though I changed or touched nothing but randomly the app stopped registering the add to carts so I lost hundreds of dollars on adspend for customers that tried to purchase but couldn.t

I had problems with this application, and the default swatch selection function is not working correctly. Although the interface shows the correct color, it actually adds a different color to the cart.