What Merchants Think

Merchants generally appreciate "Datora | Bulk Gift Cards" for its intuitive interface and ability to streamline the process of creating bulk gift cards. Many have found it reliable for consistent use, with some expressing satisfaction with prompt support when issues arise. However, there are significant concerns about persistent bugs and poor customer service for those who experience issues.

Key Strengths

• Intuitive and easy-to-navigate interface
• Ability to create gift cards in bulk efficiently
• Real-time progress updates for ongoing processes
• Flexible features like job duplication and custom presets
• Positive feedback for quick and competent customer support

Common Concerns

• Persistent bugs, leading to "pending" queries that cannot be resolved
• Lack of sufficient customer support service
• Difficulty in contacting the developer for issues
• Some users had to reach out to Shopify due to lack of response from the app's support team

Final Thoughts

Overall, "Datora | Bulk Gift Cards" is valued for its functionality and ease of use, especially for businesses needing to manage a large volume of gift cards. While the app has been effective for many merchants, the persistent issues with bugs and inadequate customer service pose significant drawbacks that may affect its reliability and customer trust.