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Brightpearl by Sage logo

Brightpearl by Sage

Develop by Brightpearl
Free plan available

Industry-leading operating system for retailers

Shopify integration
Inventory management
Order management
Advanced reporting
Returns processing
Warehouse management
Accounting integration
Automation engine
Stock forecasting

About Brightpearl by Sage

Built by Brightpearl

Email :

[email protected]

Address

1st Floor New Bond House, Bristol, BS2 9AG, GB

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Introduction Video

Description

Brightpearl is a Retail Operating System for retailers & wholesalers designed for scale.

Brightpearl's Retail Operating System (ROS) offers flexibility to respond to rapid changes in demand and smooth integrations with other core operational systems. We manage everything after the buy button; from order management to accounting, inventory, warehouse management, returns and more. Brightpearl’s first-party Shopify/Shopify Plus integrations automate operations creating a fully integrated storefront and back office with a single, end-to-end view of the transaction and the customer.

Brightpearl's Retail Operating System (ROS) offers flexibility to respond to rapid changes in demand and smooth integrations with other core operational systems. We manage everything after the buy button; from order management to accounting, inventory, warehouse management, returns and more. Brightpearl’s first-party Shopify/Shopify Plus integrations automate operations creating a fully integrated storefront and back office with a single, end-to-end view of the transaction and the customer. more
  • Free up time to focus on growth and eliminate errors with our automation engine
  • Accurately forecast how much stock you need and when you need it
  • Make faster, smarter decisions for your business with advanced reporting
  • Stay ahead of ever-evolving consumer trends with plug & play integrations
  • Get your system implemented, optimized and regularly audited by retail experts

Pros

  • Offers flexibility to respond to rapid changes in demand
  • Smooth integrations with other core operational systems
  • Manages everything after the buy button; from order management to accounting, inventory, warehouse management, and returns
  • First-party Shopify/Shopify Plus integrations automate operations
  • Creates a fully integrated storefront and back office with a single, end-to-end view of transactions and customers
  • Automation engine frees up time to focus on growth and eliminates errors
  • Accurately forecasts stock needs
  • Advanced reporting facilitates faster, smarter business decisions
  • Plug & play integrations help stay ahead of consumer trends
  • System implementation, optimization, and regular audits by retail experts

Top Helpful Reviews

LANX

Jul 10, 2025  on Shopify

Brightpearl has been a great addition to our company and have delivered everything they had promised, I just wanted to take a moment to recognize and sincerely thank Alex for the outstanding technical training they delivered. The sessions where not only easy to follow, but also packed with valuable insights that were directly applicable to our work. Alex has a fantastic way of breaking down complex topics into understandable, practical steps. Their enthusiasm and deep knowledge kept everyone engaged, and it was clear that a lot of thought went into tailoring the training to our company’s needs. This training has already made a noticeable impact—it’s helped us streamline our processes and boosted our team’s confidence in handling technical tasks. Truly an integral part of our continued growth.

Stif Mountain Bikes

Jun 02, 2025  on Shopify

We had very complex set of requirements from a new epos/rms/wms and Brightpearl ticked the boxes where others fell short. Sales/Tech support/onboarding teams were very thorough in ensuring we could achieve everything we needed before we committed to an agreement. They came good on their promises, obviously there are always some teething issues with such a big change, however, their technical support has been 1st class. The system has revolutionised how we manage our stock, hugely streamlining how we pick, pack and ship orders.

TBCo

May 22, 2025  on Shopify

We have been using Brightpearl for 2 years now. It has become an integral tool to the business allowing us to develop and adapt new processes while also streamlining previously complex workflows. Using Brightpearl has allowed us to implement new products, warehouses and features seamlessly, through automations and simplified processes. It has allowed us to increase efficiencies across multiple areas of the business all without compromising reporting. Things that previously would have taken days of development and multiple apps are now achieved quickly utilising Brightpearl and Shopify.

Wineware Racks & Accessories

Apr 28, 2025  on Shopify

We have been using Brightpearl for over 10 years, it handles all of our inventory, accounts, business reporting and more. It streamlines a lot of tasks and handles automatic tasks in the background, 5*

Olivia von Halle

Apr 15, 2025  on Shopify

Brightpearl has been an asset for managing the growth and development of our business for a number years now. We have various complex workstreams, multiple locations, sales channels and product types that brightpearl manages with ease and simplicity. The reporting capabilities are excellent and are a real asset to platform too. Lastly, their customer service and dev teams are always quick to respond and provide solutions when it comes to any issues or new projects.

Hobarts

Apr 08, 2025  on Shopify

We've been with Brightpearl since 2014. It handles inventory so well that often you forget how much it does behind the scenes. For me, the best thing is that all information is in one place which is great if you're trying to manage a business remotely. I have 2 gripes. Please could you sort reporting dates so they start at the current year instead of defaulting to the year 2000. It's so tedious if you're producing multiple reports. The second thing I would like to see is to be able to select weekly reports based on week numbers. I would think this especially useful in retail. These are only minor irritations and it does everything very well indeed. If you need any help, the support team are very helpful.

Lords & Labradors

Apr 02, 2025  on Shopify

We have been using Brightpearl for over 5 years now and it has been an integral tool in our ability to grow and develop the business. Using the automation we have been able to automate and streamline many heavily manual taks, streamlining and refining daily workflows. We have a complex inventory that also incorporates own manufacture that Brightpearl helps us manage without breaking a sweat. The support team are always there to help when needed, and account managers are active in helping develop our relationship with Brightpearl enabling us to succeed.

Rowen & Wren

Mar 26, 2025  on Shopify

We have been using Brightpearl for just over a year and it's been a huge help reducing some extremely manual workflows, especially around pre-orders, using its automation rules alongside some apps provided by one of their developers. We have a complex inventory pattern which Brightpearl manages without difficulty. A lot of other companies could learn from the second-to-none post-launch support which is quick, helpful and responsive.

Nicola Harding

Mar 12, 2025  on Shopify

We have been working with Brightpearl since 2023 when we launched our UK website selling high-end furniture, lighting and home decor. The partnership has been excellent and the software is a key enabler for the growth of our business. It is not the perfect solution, but I have never seen a SAS system that works exactly as you would want it to across all facets of a business. However, we are a complex business with multiple inventory locations, multiple markets, multiple customer types etc, and the Brightpearl team have been amazing at helping us to adapt their solution to our needs. It has been one of the most collaborative tech partnerships that I have enjoyed in my career, I would highly recommend them.

Needlepoint.Com

Mar 06, 2025  on Shopify

We signed on with Brightpearl over 3 years ago before they were acquired by Sage. We've been overall very happy with Brightpearl. We have multiple brands, two warehouse locations, and various sales channels where we sell our products, which results in complex order workflows at times. Brightpearl's automation rules have been a huge help to us in letting us configure how orders flow through the system. Brightpearl has allowed us to better manage our inventory and centralize reporting for all of our sales channels. I do think there could be some improvement made to the integration with Shopify but it's not a deal breaker for us. For example, your products have to be built separately in each system instead of having the ability to build a product in one system and have it transfer over to the other. There also isn't a good workflow for making order edits in Shopify and having that transfer over to Brightpearl. The product improvements seem to have slowed down since Sage's acquisition but we are hopeful to see more improvements coming soon!

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