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Customer reviews: Boxtal ‑ Shipping solution

Develop by Boxtal

Reviews (44)

Overall rating
4.7

What Merchants Think

Overall, merchants have a positive view of "Boxtal ‑ Shipping solution." Many users praise its flexibility and user-friendly interface, which greatly enhances their shipping processes. The app's strong support team, marked by quick and helpful responses, has left a significant impression on users, making their overall experience enjoyable and efficient. However, some minor issues exist that need attention.

Key Strengths

  • Exceptional customer support, with team members providing comprehensive assistance.
  • Flexibility and ease of integration with various platforms.
  • Effective and professional problem-solving by the support team.
  • Cost-saving features through reduced shipping fees.
  • Multiple shipping options and ease of use.
  • Overall user-friendly and smooth interface.

Common Concerns

  • Occasional discrepancies in parcel audits requiring ongoing justification.
  • Issues related to claims and compensation handling by certain users.
  • Technical bugs, though often resolved quickly by the support team.

Final Thoughts

"Boxtal ‑ Shipping solution" is highly regarded by its users for the strong support and cost-efficiency it offers. Despite minor issues such as parcel audit discrepancies and isolated technical bugs, the app maintains a superior reputation and is a recommended choice for merchants looking for a robust shipping solution. Overall, it provides excellent support services and helps enhance logistics management for ecommerce businesses.

Conserverie Thala

May 31, 2024  on Shopify

Service client catastrophique et de mauvaise foie. Refus de dédommager pour des Colis cassés par le transporteur. Refus d'éditer un nouvel envoi pour des colis bloqués 15 jours dans un point relais.

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