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Customer reviews: Boxi: Build a Box & Gift Boxes

Develop by Boxi Apps

Reviews (17)

Overall rating
5

What Merchants Think

"Boxi: Build a Box & Gift Boxes" receives overwhelmingly positive feedback from merchants. Users consistently highlight its user-friendly interface and commend the outstanding customer support provided, particularly by a team member named Dmitri. The app is frequently recommended for its intuitive design and efficient functionality in creating custom gift boxes. Overall, merchants appreciate the ease of use and the helpful support in optimizing their store's needs.

Key Strengths

  • Clean and easy-to-use interface
  • Excellent customer support, especially from Dmitri
  • Intuitive design with straightforward setup
  • Customizable to fit specific business needs
  • Quick response and troubleshooting from support team

Common Concerns

  • Lack of a search feature within the box builder for products
  • Desire for enhancements such as filtering and pagination for product displays
  • Initial setup can be perceived as complex, but support is available to assist

Final Thoughts

The app "Boxi: Build a Box & Gift Boxes" is well-received for its simplicity and effective functionality. While there are a few suggestions for product enhancements, the overall reception is extremely positive, largely due to the support team's proactive approach and the app's ability to efficiently meet merchant requirements. Highly recommended for anyone looking to enhance their e-commerce experience with custom gift box features.

Conscious Collective Corporate Gifting

Jan 30, 2025  on Shopify

The interface is very clean and easy to use. Would love to see a product enhancement of a search bar within the box builder to search through products, but otherwise the customer support is top notch and the team is very quick to respond and troubleshoot any questions/issues you may have. Lots of support and options are recommended to fit your store's needs. Recommend!

Doodle

Jan 26, 2025  on Shopify

I've tried using a couple of other box builder apps, but Boxi is the most user-friendly one. Very simple and straightforward. Easy to understand. Dmitri is very helpful and always available to chat for any help. Highly recommended.

SÈLESTRE

Jan 21, 2025  on Shopify

Very good APP! I recommend it! Support is really quick and very helpful! This is the perfect app to create custom gift boxes! Good Luck!

Sassy Jac

Jan 20, 2025  on Shopify

customer support is super efficient and Dmitri is really helpful. I am just starting to use the app, so far so good!

Forever Love

Dec 11, 2024  on Shopify

You can built your Box!! AN AMAZING APP , with very Helpful Tutorials and real time support chat .

Made for Freedom

Nov 17, 2024  on Shopify

I've been apprehensive about setting up a Build A Box feature, but Boxi is very user-friendly. I'm just at the beginning but love the options that are available and appreciated my onboarding chat with Dmitri.

Krumbss

Oct 22, 2024  on Shopify

Clean app, very easy and simple to set up. Great team and support too. can't recommend more does the job and does it in a nice and simple way.

La Pizka

Oct 20, 2024  on Shopify

Muy buena experiencia con la aplicación. Como empresa requerimos de ciertos criterios específicos para vender packs en nuestro ecommerce y con la pronta atención que recibimos como usuarios, logramos recibir las configuraciones solicitadas. Agradecemos muchos a Dimitri, quien nos ayudó con esto. Recomendamos mucho la aplicación.

Newen Cosmetica

Oct 17, 2024  on Shopify

excelente atencion, me soluciono todos los problemas

frodz

Oct 08, 2024  on Shopify

Dmitri is so supportive and answered all my questions, helped me to set up the app.

Prezzie

Oct 07, 2024  on Shopify

I've been using Boxi for a month now and all I can say is wow, what a great, easy-to-use app. I have tried multiple box builder apps and they didn't function well over time or were not to my liking but Dmitri has built an amazing app that works just perfect. The customer service is great as I get answers to my questions within literally seconds. Dmitri really listens to your suggestions to optimize the app. I whole heartedly recommend the Boxi app.

TOT VA BOX

Oct 04, 2024  on Shopify

Je suis satisfaite de cette application, le service clients est réactif ! Je recommande +++

purple galley

Sep 26, 2024  on Shopify

this is a very nice app that I came across to create a box bundle and offer to customers visiting the website. it was complicated for me to do the installation knowing that it was easy, however, Dmitri from Boxi was very kind and supportive and assisted me with the installation with recommendations on how to use it. Highly recommended. Thank you Dmitri and thank you Boxi.

TopBox

Jul 05, 2024  on Shopify

I am writing to express my utmost appreciation for the fantastic work you have done on developing the Boxi: Bundle Box Builder app. The functionality and user experience are exceptional and simple to implement. Additionally, I would like to request a few enhancements that would further improve the user experience: 1) Filter by Price, Tags , collection at the top 2) Pagination for Products: Currently, all products are displayed on a single page. It would be beneficial to implement pagination to show 20-30 products per page, with subsequent sets of products displayed on following pages.

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