BotAssistAI is built for first-time and small Shopify store owners who want support automation without complexity. Set up your chatbot by adding your store policies, business context, and FAQs in a guided form. The bot answers common questions about products, shipping, returns, and order tracking. Customize tone and appearance in minutes. When the bot is unsure, it escalates the conversation to your support email. Use analytics to see what customers ask most.

• Automatically answers shipping, returns, FAQ, and product questions
• Reduces repetitive customer questions automatically
• Escalates conversations to your support email when unsure
• Customizable chatbot: colors, tone, and business context in minutes.
• Built-in analytics to understand customer questions and behavior