I installed the Booster SEO app on my Shopify store, but my experience with their support has been frustrating. I've been trying to get help through their 24/7 support for several days now, but the issue remains unresolved. A Tier 2 agent even requested access to my store but never logged in to address the problem. Booster SEO provided me with a ticket number, assured me that my issue is a top priority, yet here I am still waiting with no resolution in sight. As a Shopify user, I rely on apps like Booster SEO to function efficiently, but this lack of support is incredibly disappointing. I hope this post helps bring attention to my unresolved issue and leads to a timely resolution. #ShopifyApps #CustomerSupportFail #BoosterSEO #SmallBusinessHelp

The module has messed up all the meta fields and the order of the product photos. We have to invest hours to correct everything that was caused by the module.

WORSE APP EVER!!!! I could not do any SEO audits when I first installed this app, so I waited the next day. Still, there are tons of bugs while I am trying to improve SEO performance. So I decided to uninstall the APP. THEY DELETED ALL META TITLE AND DESCRIPTIONS FOR ALL OF MY PAGES. I have to restore a theme to an aged backup and start implementing the updates all over again. STAY AWAP! USE OTHER APP!

This app broke my H1 and description tags, I reached out to support over 3 weeks ago, without a resolution. I also used the app for a second time and was charged £60 for using it for under 24 hours. I was promised a refund that has still not materialized. overly expensive, damaging to my website, and unsatisfactory support. I don't recommend

Die App lädt die ganze Zeit und hat absolut keinen Nutzen, der Support meldet sich nicht zurück oder hält einen auf den Laufenden, einzig positive ist das man das Geld für das Abonnement als Shopify Guthaben erhalten hat.

Dangerous. The variants on my site stopped working and the support says wait 24hrs for the problem to be escalated. Avoid the Autopilot. When something is too good to be true, it usually is!

Extremely slow application, unusable. The support is an equally useless chatbot

The app did not work, nothing would load and then it would kick me out only to make me add my domain back into to re-enter the app, even though it is connected to my Shopify admin. The only pages I could access were to choose a plan or the settings page. All of the others pages would not load. customer support was unable to help so they escalated it to tier 2. Was told they would contact me by email. It was taking too long so I just deleted the app. If this is a sign as to what I can expect for this app, no thanks. I installed it because of the great reviews from so many people so I have to say it is a let down to not have the same experience.

Not impressed at all with this. The app is extremely simplistic in reality. By "fixing alt texts" for example, all it does is duplicate your page title across all images for a product. This duplication would just get you down ranked. It would at least have been useful to add context or some kind of structure to the auto generated alt texts, but control is limited. It also messed up my meta title and descriptions which I had written myself for every one of my 500+ products. Downgrading my plan undid some of the damage, but I still have a lot to fix now. Support is also laughable. Very unimpressed with this simplistic and overpriced app. Not a scam, but not far off.

Forget this guys. Just by uninstalling their app they messed up my Shopify metadata, head and description, it was magically gone. Didn't even leave like it as it was before. Shame on them.

Basic SEO Features, Alt-Text Optimization, Weekly Image Sync Unlike other apps - Our FREE plan will always be here! I just installed the app, and nothing works unless you pay for a subscription.

Horrible Plugin, Installed it and spent almost 3 hours upgrading to Premium it said it was approved and all good but we never got the Features. Contacted admin they could not do anything keep saying the same. like a broken record. So the support chat is there but for no good. Don't waste your time, this plugin is buggy, and when it has issues at the fundament level imagine what issues it has under the hood in the code Will not recommend this to anybody

Update: The app created duplicate issues in Google Console. The automated "SEO" is really anyones guess. There's no way to see what has been done. I'd prefer to have control over what action is being taken rather than fly blind

The application is not working. Contacted support, they told me to wait 48 hours. Everything is still not resolved. After many days of contact, the answer was still mechanical. I approved the 69 usd per month plan. Ridiculous. Lots of good reviews for the app. But am I not the only user? Cheap.

This app comes with a free trial. There was no indication of how to successfully cancel the membership before the trial period ended. We spent over 30 minutes looking for how to communicate our wishes and how to change our subscription to no avail. Misleading to consumer and actually a waste of our time.