I don't need to contact tech support very often, but when I do their team is very responsive and helpful.

I’ve worked with a variety of integrations between Shopify and QuickBooks over the years, and I can confidently say that none have matched the seamless accuracy and outstanding support provided by Bookkeep. This platform stands out not only for its reliability but also for the expertise and responsiveness of its support team. The integration is incredibly user-friendly, and for those who aren’t technically inclined, assistance is always just minutes away. Over the years, I’ve reached out to support many times for specific needs for new clients, and I’m continually impressed by the consistency and knowledge of the team — many of whom have been with the company for years and are always eager to help. What truly sets Bookkeep apart is the flexibility of their development team. They aren’t limited in what they can sync and are able to tailor solutions to meet my clients’ unique needs — making me look great to my clients in the process. If you're considering another solution, don't waste your time. Bookkeep is hands down the best in the industry, and I can't recommend them highly enough.

Bookkeep is the best. Since 1995 I have used many different accounting integration software companies. You will not find a better one. The have definitely raised the bar so high that no other can come close. Jason, Laurie, Alta, Sal and the rest of the team listen to understand and implement your solution with no pain. Awesome organization.

I’ve never had this level of support from a software provider... Bookkeep actually responds. And not "just" respond, they respond quickly, with real solutions. Every interaction has been quick, helpful, and teams are all knowledgeable. They’ve helped me navigate and solve multiple challenges, hours I would have otherwise spent on consultants. It’s rare to find a software and their CX this responsive and invested in helping their users succeed.

Allegro Dance Boutique has been with Bookkeep since July of 2020. Unlike many companies who were paralyzed during Covid shutdowns we used that time to lean in and invest in the future by converting to Shopify. It was apparent that a bridge to the financial applications was necessary. We were one of the earliest customers to utilize Bookkeep to handle the bridge from Shopify to our Quickbooks financial systems. Throughout this time Bookkeep has provided excellent customer support and always responded to issues with thoughtful and well researched responses and actions. We offer our complete endorsement of Bookkeep!

Everyone I’ve interacted with—from my customer service representative to the support team—has been exceptional. I’m still reviewing all the materials provided about Bookkeep, and I’ve been genuinely impressed by how intuitive and user-friendly the app is to implement. It’s given me the confidence to take on more e-commerce clients, knowing that Bookkeep can reliably handle the daily transaction recording.

Simple integration that makes Quickbooks+Shopify just work so much smoother. Posts deposits + sales.

This platform has saved me hours every month! As with any integration, there is a period of fine-tuning, but they were super eager to jump on multiple calls to make sure it was working. I spend months trying another integration, but it didn't actually save me any time. I told myself I would never take on another eCommerce client again, but Bookkeep might persuade me to take on more eComm clients.

This app keeps QBO up to date on a daily basis. My financial statement are always current I always know exactly how our business is doing. On occasion where something has changed in Shopify or one of payment forms, customer support at Bookkeep quickly resolves the issues.

I've used Bookkeep for years. It's given me so much time back to run my business and not stress about bookkeeping, which is not my specialty. The subscription is worth every penny and my reporting and subsequent tax prep is seamless. There is a little learning curve on the front end and the support team has held my hand through the initial phases. Now it all just happens- like a small miracle. Highly recommend to customers that are looking for accurate reporting, daily integration, and a helpful support team.