Bolna: AI Frontdesk Agents

Name: Bolna: AI Frontdesk Agents Introduction Video
Uploaded: 2024-10-18T18:03:04Z
Duration: 1 min 33 s
Description: Automatically answer calls in any language throughout the day

Develop by Shopify

$9.99-$39.99

/ Month

5 Days Free Trial

Automatically answer calls in any language throughout the day

Workflow automation

Multilingual support

Easy setup

24/7 availability

Detailed call logs

About Bolna: AI Frontdesk Agents

Launched Oct 17, 2024

Built by Shopify

Address

86-90 Paul Street, London, EC2A 4NE, GB

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Introduction Video

Description

Bolna helps merchants create human like conversational Voice AI agents that are online 24 hours

Businesses are unable to answer their volume of inbound calls. Bolna provides businesses with an intelligent human-like 24 hours available AI Front Desk Agent. Currently, businesses can use Bolna Voice AI to answer and resolve every call, in every language, for every use case, throughout the day. Merchants can buy their own dedicated phone number and assign an agent to it with rich integrations with order data, calendar, email etc. for workflow automation.

Never miss any customer call - our AI agents work 24 hours to answer all calls
Super easy to setup - go live in 2 minutes by using our pre-built agents.
Get complete transcripts, recordings, summaries of every call

Pros

Available 24/7 to answer calls, ensuring no customer call is missed
Supports multiple languages, making it versatile for global businesses
Easy setup process, allowing businesses to go live in 2 minutes using pre-built agents
Rich integration capabilities with order data, calendar, email etc, which aids in workflow automation
Provides complete transcripts, recordings, and summaries of every call, which can be helpful for training and quality assurance

Cons

Potential language and accent recognition limitations that could impact the quality of communication
Might require initial time investment to integrate well with existing systems and workflows
Depending on the complexity, there could be limitations in resolving certain customer issues without human intervention
Ongoing cost considerations for businesses if volume scales or more features are needed