The app was easy to get started with and did exactly what I needed. Louis was fast to respond and helped me right away with setting up some custom rules for a few urgent issues. He made it simple to block purchases on a few items I only sell in-store. There are lots of helpful features to clean up the checkout process, stop wrong orders, and make things easier for customers. Would recommend if you want more control over what happens at checkout.

Cam took great care of me. My issue was resolved immediately. Cam was very patient with me as I seemed to take all day in between customers. Excellent customer service!

Just started using the app. Ben from the helpdesk responded really quickly, and everything works for now.

Great app, free plan gives you a wide scope of rules unlike other apps, allowing you to see how they go and potentially implement more. Louis was quick to reply regarding my query too so happy with the support.

So far it seems to be working. The interface isn’t the most intuitive, and the wording is a bit odd. For example, I set up a rule to block checkout for orders with fewer than 10 items, but the option is labeled “Set Maximum Quantity.” I had to contact support because I couldn’t figure out why it wasn’t working (I was using the Set Minimum Quantity value, which on hindsight I still have no idea what that would do, now that I understand the settings.) Thankfully, support responded immediately and helped me understand the issue: the setting actually refers to the minimum number of items required to remove the restriction, which is what I wanted. The wording is just backwards. There’s definitely some stuff lost in translation. When I asked, the support rep mentioned she was in Vietnam (and then asked if I’ve heard of it, haha). She was very polite and solved my issue quickly. I’m using the free tier, so honestly, I can't really complain!

Very effective app for preventing unwanted orders or just customizing checkout procedures. Customer service was extremely fast to fix one (minor) issue I encountered.

There was a small issue with a rule I had created. Customer support responded quickly and helped me very well.

⭐⭐⭐⭐⭐ Tracy is a Rockstar! Tracy delivered outstanding tech support when we needed it most! She quickly identified and resolved our biggest fraud challenges in record time, putting our worries to rest. Her professionalism, expertise, and efficiency made the entire experience seamless. Huge shoutout to Tracy for her incredible support—we couldn’t have asked for better!

Super easy to fix issue, agent was quick and recognized the problem (which was my own mistake) immediately!

Just downloaded the app and had a few questions to get set up. Ben was great and walked me through the process. He even let me know which plan would be best for my needs.

We're happy with this app. It does exactly what we hoped. We reached out to Support to help with some extra functionality we required and they provided exactly what we needed. Thanks team!

I regret installing this app. The setup is a nightmare, and when I reached out for help, I was completely ignored.

Nemt og hurtigt setup, med lige så hurtig support i chatten. Har dog ikke haft mulighed for at vurdere effektiviteten af appen i praksis endnu

Louis was great, thank you for your assistance!! I told him we were on budget and he assisted me with exactly what I needed done with our budget. 10/10

I would highly recommend you do not install this app, I have been trying to get ahold of customer service for along time now with no response, how can you have an app that edits the checkout which is such a sensitive area of my store and not reply?!

Features like blocking shipping to PO Box addresses, enforcing address validation, or adding restrictions based on cart contents could unintentionally block legitimate customers.

I have only had the app for a few days but have been very impressed so far. It was very quick to set up but was missing a feature I wanted. I mentioned this to the team (Tracy was great!) and they had customised the app within a few hours. Some of the best customer support I have experienced. I look forward to setting up more of the app's features.

Very easy to use. We were having trouble with fraudsters trying to checkout with $0 orders and this app stopped them completely. Highly recommend. The agent that helped me set up our rule responded right away and got us set up in no time.

It does exactly what it says creating a very seamless navigation experience. Exceptional customer support. Thanks a mill Vincent!

I highly recommend this app, it does exactly what I need to set requirements for my wholesale customers. I had to utilize their support when I couldn't get one of the features to work on my own and they were very friendly and prompt to get the issue resolved for me and continued to happily answer questions I had after that. It's a great app with awesome customer service, I'm glad I found it!