Reviews: bitLogin ‑ Social Login

Customer reviews: bitLogin ‑ Social Login

Reviews (33)

Overall rating

4.4

5

14
4
3
2
1

2

What Merchants Think

The consensus among merchants is that "bitLogin ‑ Social Login" is a highly regarded app for simplifying the login process on e-commerce platforms. Many users appreciate its ease of use and the enhanced shopping experience it provides by enabling social media logins. However, there are some concerns related to customer support and occasional technical issues.

Key Strengths

Introduces new features like OTP login.
Easy to set up and understand, offering a clean, customizable interface.
Enhances the user experience by allowing quick registrations through popular social networks.
Generally praised for quick and effective customer support.
Fair pricing structure which is valued by users.

Common Concerns

Issues with updating to paid plans and lack of support in resolving billing queries.
Delays in customer support response on certain occasions.
Technical limitations for existing users transitioning to social logins, resulting in login errors.
Reports of customer service being non-responsive, especially in issues related to existing paid plans.

Final Thoughts

"bitLogin ‑ Social Login" receives favorable reviews for its functionality and ease of use. While it effectively simplifies the login experience on e-commerce sites, merchants have noted areas for improvement in customer support responsiveness and resolving technical issues promptly. In general, the app is regarded as a valuable tool for online businesses looking to streamline customer logins.

TechsDeck

Nov 17, 2024 on Shopify

App is great, coming up with new more nice features such as OTP login. Customer service is nice as well. Took time to guide us with the steps over a virtual meeting and walk us through.

Kecipir Organik

Oct 10, 2024 on Shopify

The support is excellent, although sometimes the response can be a bit slow. However, all issues were resolved effectively. For Indonesian speakers, communication is especially smooth and easy. Thank you

Friendy Deals

Sep 09, 2024 on Shopify

Really Best App for Social Login and all. Mr. Brandon Helped to solve my problem in Enabling the Login Solution. Thanks to Bitlogin and Mr.Brandon

The Bangalorean Darzi

Sep 05, 2024 on Shopify

I must say the app and the support team both are phenomenal. Easy to use app and instant support channel helped me make my website top notch. Thank you guys, keep it up.

LolliPop

Aug 12, 2024 on Shopify

BitLogin simplifies customer logins on Shopify by allowing users to sign in with popular social accounts like Facebook and Google. It’s easy to set up, customizable, and enhances the shopping experience by reducing barriers to entry.

Rochan Shop

Jun 28, 2024 on Shopify

Excellent App to give quick access to new customers to your business from a very customizable and colorful interface, users can register in your business by logging in from their favorite social networks, recommended.

Baro7

Apr 06, 2024 on Shopify

The support team's response was very fast. Thank you.

WONDERCRAFT LTD

Apr 03, 2024 on Shopify

We love the bitLogin application. It looks great and the pricing is very fair. No problems whatsoever. We've never needed any support as it's very easy to understand and set up.

Veevera Jewelry

Apr 03, 2024 on Shopify

Great app and incredible support.

Oddprod

Mar 23, 2024 on Shopify

Clean looking design and great customer service.

My Store

Mar 06, 2024 on Shopify

Please tell me if it is possible to use your application together with Hydrogen?

HouseOfGifts.ro

Dec 14, 2023 on Shopify

Good app. Fair pricing. Very fast customer support when I needed it. The only small negative so far is that for existing customers who have registered with an username and password, they will not be able to use the social login as they will get an incorrect password error when trying to login.

Crazy Mosquitoes

Nov 15, 2023 on Shopify

Customer service is almost non-existent. no response to queries even on a paid plan.

Special Stages

Jul 22, 2023 on Shopify

Best app on Shopify for Social login on your store. It works, it's fast and the UX is top notch. I also had a problem with the plugin, sometimes wasn't working anymore and I have contacted the Support team via WhatsApp. In 2 hours maximum everything was up again, they have remotely connected and fixed the issue. Really recommend BitbyBit apps for developing further your Store.