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Customer reviews: Microsoft Shopping Feed

<h3>What Merchants Think</h3> <p>The "Microsoft Shopping Feed" app receives mixed feedback from merchants. While many praise its usability and effectiveness, some users have encountered technical issues, particularly with product feeds not populating correctly. Customer support also appears to be inconsistent, with some reporting excellent assistance, while others express dissatisfaction due to delayed or absent responses.</p> <h3>Key Strengths</h3> <ul> <li>Easy to use with a user-friendly interface.</li> <li>Comprehensive management of multiple product feeds.</li> <li>Reliable performance with accurate and approved product feeds.</li> <li>Affordable pricing.</li> <li>Efficient customer support, often exceeding expectations.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with product feeds going empty without warning.</li> <li>Challenges in reaching timely and effective customer support.</li> <li>Occasional miscommunication and lost messages in support channels.</li> </ul> <h3>Final Thoughts</h3> <p>The "Microsoft Shopping Feed" app has a lot to offer merchants looking for a streamlined solution to manage product feeds. While many users report a smooth experience and strong support, others face technical difficulties and inconsistent customer service. Ongoing improvements in communication and reliability may enhance the app’s potential for all users.</p>

Reviews (18)

Overall rating
4.3

What Merchants Think

The "Microsoft Shopping Feed" app receives mixed feedback from merchants. While many praise its usability and effectiveness, some users have encountered technical issues, particularly with product feeds not populating correctly. Customer support also appears to be inconsistent, with some reporting excellent assistance, while others express dissatisfaction due to delayed or absent responses.

Key Strengths

  • Easy to use with a user-friendly interface.
  • Comprehensive management of multiple product feeds.
  • Reliable performance with accurate and approved product feeds.
  • Affordable pricing.
  • Efficient customer support, often exceeding expectations.

Common Concerns

  • Issues with product feeds going empty without warning.
  • Challenges in reaching timely and effective customer support.
  • Occasional miscommunication and lost messages in support channels.

Final Thoughts

The "Microsoft Shopping Feed" app has a lot to offer merchants looking for a streamlined solution to manage product feeds. While many users report a smooth experience and strong support, others face technical difficulties and inconsistent customer service. Ongoing improvements in communication and reliability may enhance the app’s potential for all users.

Wholesale-Plus

Mar 14, 2024  on Shopify

It is not working at all; I tried 3 times and followed all the steps, and all the results were the same: The app is showing that products are published, but the Ad Centre feed is empty, and I have 0 products on the feed created by the App. What is worst I wrote to support and no response. So it seems to be another dead App. I improved my rating after finally, I got some responses. Let's see how things are going, as there is still a lot of miscommunication. I reckon some messages were lost, and this is bad as a communication channel is not working well for that app.

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