This is the most Horrible service i ever had in my life i think this company need to be closed and sued ... I am almost 1 year with this service and yet the MIP sinchronization is not working half of the products on the shop is showing as excluded the margins are not correct showing price on my shop much higher than i set it up i constantly need to fix everything manually ... Sorry but i payed for automation service not for manual work ... Customer service gives the AI generated replies ... and never solve the problem the CDON connector which cost me 1000 euros per year never was activated becouse i was not approved with a CDON market place application is still pending and customer service there is not responsive .. How the company can sell the marketplace connectors for this price knowing that the applications can be not approved ????? its a crime to sell something like this without informing the person that the marketplace approval is not guaranteed ... . the Market place can reject your application so what u paid money for???? its impossible to use the connector without the Marketplace approval and the Big Buy does it and charging thousands of Euros for that ....i think this is a CRIME all this people need to go to gail . I Requested for FULL refund and i will take a Legal actions against this company .

Worst app out there. Stay away and save yourself the trouble of even trying to figure it out. Just read the other reviews. I pray for this company to go out of business. It´s absolutley terrible. Support is awful an you can only talk to a bot. The categories doesnt work in Shopify, and they will import over 300 categories with 0 products in them. If you try to delete them, they will appear in your store the next day. Dont even think about changing anything on the products, the changes will be undone the next day. Biggest waste of my time.

Exceptionally bad company. We've been waiting for a refund on a canceled test order for three weeks and despite multiple interactions with so-called customer service and ditto promises to make amends, the funds have yet to be returned. Advice: don't do business with BigBuy.

This is a very bad wholesale supplier. When you contact the customer service center, you always get reverted to square one. I would not recommend dealing with them. Also, many of the steps in the orientation courses are not implemented. And many other problems.

Buon pomeriggio, dopo l’ennesimo problema riscontrato mi vedo costretta a scrivere qui vista la TOTALE ASSENZA DI ASSISTENZA E LA TOTALE MANCANZA DI PROFESSIONALITA' ho un ticket aperto da quasi una settimana e nessuna risoluzione!!! Inoltre avete chiuso anche il canale telefonico!!! PRETENDO risposte chiare su: Trasmissione ordini automatica e funzionamento reale Gestione della “Shop Location” Tempistiche di invio del tracking Motivo della mancata assistenza Alla luce dei costi sostenuti per abbonamento, app e connettore, pretendo un supporto immediato e soluzioni concrete. Il mio shop è fermo a causa vostra. In attesa urgente di riscontro.

Der Connector funktioniert nicht so wie er ursprünglich sollte. Auch wird dieser nicht mehr überarbeitet.

Descripions, names, picture quality is just bad. Support is pointless and not helpful. Prices mostly same as any other electronics shop. Lot of problems. You pay monthly almost 100€ for what ? Nothing that other suppliers wount give you free. There own webpage is slow and buggy, very annoying to use. Not user friendly. Do not recomend!!!

No serious supplier. A stock level of average 16%, 84% OUT OF STOCK for months now. No communication, only vague promises that they are working on a new system. This is absolutely not a serious partner to work with on a dropping shipping basis. We had to stop all our marketing efforts because of their lack of supply. So no sales anymore from our side. We are looking for another supplier. Would be good when Shopify request better performance from BigBuy. Roland Verhagen CEO FLAYNEshop

Bigbuy est une arnaque ! Ne travaillez pas avec eux ! C'est pas une entreprise sérieuse ! MODIF: Et une reponse qui ne reponds absolument pas ! Ca prouve que l'humain a été remplacé par l'IA...

We tested BigBuy for a few years and synchronized the products via their MIP to our Shopify store. +Good support. If we didn’t get a response the same day, we received it the following day. +The MIP-synchronization with Shopify mostly worked smoothly once we learned the settings. +Nice that the packing slip was printed with our logo. +Many product categories. - Expensive shipping prices, which heavily impact the already tight margin. -The transfer to BigBuy's wallet was messy. It wasn’t possible to pay with a card, and we had to make a bank transfer every time. -Very expensive package solution with MIP (over 1000€/year). -Generally expensive products (we focused on perfumes), which made it difficult to compete, especially in combination with high shipping costs. Overall, the solution worked well. If the MIP solution hadn’t been so expensive, we probably would have given BigBuy another chance.