BigBuy ‑ Dropshipping carriers

Develop by Shopify

Free plan available

Synchronise the cost of BigBuy's transport companies

Automatic shipping costs

Select transport companies

Real-time synchronisation

Activate transport companies

Create shipping zones

About BigBuy ‑ Dropshipping carriers

Launched Jan 14, 2021

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Synchronise your ecommerce with BigBuy's transport companies. Get the shipping cost automatically.

You'll automatically get the shipping cost with the main couriers. The App will automatically provide you with this cost according to the delivery address and the weight of the products. It supports GLS, SEUR, TNT, DHL, UPS, Correos Exprés, Correos, and national postal services. To get started, install the app, enable your preferred couriers, and set up shipping zones. IMPORTANT! This feature is only available for products listed in the BigBuy database.

Automatic shipping costs in the cart
Select transport companies that you want
Real-time synchronisation

Pros

Automatically gets the shipping cost with main couriers according to the delivery address and the weight of the products
Supports various well-known transport companies (eg, GLS, SEUR, TNT, DHL, UPS, Correos Exprés, Correos, National postal services)
Automatic shipping costs generated in the cart
Real-time synchronization of shipping costs

Cons

Only valid for products currently in the BigBuy database
Multiple negative reviews citing poor customer support
Complex and slow RMA process as per user reviews
Accusations of the app being a scam due to poor service and extra charges
Lack of timely responses from customer support

Top Helpful Reviews

NaughtyNest

Jan 08, 2026 on Shopify

the worst service that can only be found. orders can be collected about 4 days. Support just terrible they just ignore or say that is not available, but on the site they have. In no case do not cooperate with them only waste money and customers

OZ Hub Store

Dec 17, 2025 on Shopify

This is the most Horrible service i ever had in my life i think this company need to be closed and sued ... I am almost 1 year with this service and yet the MIP sinchronization is not working half of the products on the shop is showing as excluded the margins are not correct showing price on my shop much higher than i set it up i constantly need to fix everything manually ... Sorry but i payed for automation service not for manual work ... Customer service gives the AI generated replies ... and never solve the problem the CDON connector which cost me 1000 euros per year never was activated becouse i was not approved with a CDON market place application is still pending and customer service there is not responsive .. How the company can sell the marketplace connectors for this price knowing that the applications can be not approved ????? its a crime to sell something like this without informing the person that the marketplace approval is not guaranteed ... . the Market place can reject your application so what u paid money for???? its impossible to use the connector without the Marketplace approval and the Big Buy does it and charging thousands of Euros for that ....i think this is a CRIME all this people need to go to gail . I Requested for FULL refund and i will take a Legal actions against this company .

Yoilea

Oct 07, 2025 on Shopify

Worst app out there. Stay away and save yourself the trouble of even trying to figure it out. Just read the other reviews. I pray for this company to go out of business. It´s absolutley terrible. Support is awful an you can only talk to a bot. The categories doesnt work in Shopify, and they will import over 300 categories with 0 products in them. If you try to delete them, they will appear in your store the next day. Dont even think about changing anything on the products, the changes will be undone the next day. Biggest waste of my time.

PadelMoves

Sep 19, 2025 on Shopify

Exceptionally bad company. We've been waiting for a refund on a canceled test order for three weeks and despite multiple interactions with so-called customer service and ditto promises to make amends, the funds have yet to be returned. Advice: don't do business with BigBuy.

oha

Sep 02, 2025 on Shopify

This is a very bad wholesale supplier. When you contact the customer service center, you always get reverted to square one. I would not recommend dealing with them. Also, many of the steps in the orientation courses are not implemented. And many other problems.

BiZa Pets

Jun 12, 2025 on Shopify

Buon pomeriggio, dopo l’ennesimo problema riscontrato mi vedo costretta a scrivere qui vista la TOTALE ASSENZA DI ASSISTENZA E LA TOTALE MANCANZA DI PROFESSIONALITA' ho un ticket aperto da quasi una settimana e nessuna risoluzione!!! Inoltre avete chiuso anche il canale telefonico!!! PRETENDO risposte chiare su: Trasmissione ordini automatica e funzionamento reale Gestione della “Shop Location” Tempistiche di invio del tracking Motivo della mancata assistenza Alla luce dei costi sostenuti per abbonamento, app e connettore, pretendo un supporto immediato e soluzioni concrete. Il mio shop è fermo a causa vostra. In attesa urgente di riscontro.

Trendsgetter

Jun 02, 2025 on Shopify

Der Connector funktioniert nicht so wie er ursprünglich sollte. Auch wird dieser nicht mehr überarbeitet.

Geeky

May 19, 2025 on Shopify

Descripions, names, picture quality is just bad. Support is pointless and not helpful. Prices mostly same as any other electronics shop. Lot of problems. You pay monthly almost 100€ for what ? Nothing that other suppliers wount give you free. There own webpage is slow and buggy, very annoying to use. Not user friendly. Do not recomend!!!

FLAYNEshop

May 09, 2025 on Shopify

No serious supplier. A stock level of average 16%, 84% OUT OF STOCK for months now. No communication, only vague promises that they are working on a new system. This is absolutely not a serious partner to work with on a dropping shipping basis. We had to stop all our marketing efforts because of their lack of supply. So no sales anymore from our side. We are looking for another supplier. Would be good when Shopify request better performance from BigBuy. Roland Verhagen CEO FLAYNEshop

Brikoneo

Apr 19, 2025 on Shopify

Bigbuy est une arnaque ! Ne travaillez pas avec eux ! C'est pas une entreprise sérieuse ! MODIF: Et une reponse qui ne reponds absolument pas ! Ca prouve que l'humain a été remplacé par l'IA...

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