Reviews: Zotabox Contact Form Builder

Customer reviews: Zotabox Contact Form Builder

Reviews (134)

Overall rating

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What Merchants Think

The "Zotabox Contact Form Builder" app receives mixed feedback from merchants. Many appreciate its ease of use and the professional look it provides to websites, while others have noted frustrations with setup and support.

Key Strengths

Easy to use with a quick setup process.
Offers a professional and customizable look for websites.
Effective in enhancing customer service capabilities.
Highly responsive support team noted by several users.

Common Concerns

Issues with app setup and unclear save confirmations.
Some users faced problems with customer support responsiveness.
Occasional technical issues reported, with difficulties in seeking help.

Final Thoughts

Overall, "Zotabox Contact Form Builder" is seen as a beneficial tool for businesses looking to improve customer contact options, thanks to its user-friendly interface and customization features. However, attention is required on improving the setup process and the responsiveness of customer support to address concerns efficiently.

Livesound

Aug 18, 2025 on Shopify

Triplett Test Equipment & Tools

Mar 17, 2025 on Shopify

Very easy to use and super responsive support team!

Nova India

Jan 06, 2025 on Shopify

Hi , This is a gamer changer for customer service issues for business. awesome plug in and great support from the team.

Justthegoods

Feb 11, 2024 on Shopify

So far, so good! I switched over from another contact form because an increasing number of folks were reaching out to me on facebook saying they were unable to find contact information on my website. I hope this switch fixes that problem. I was able to get it to work quickly, and it's appearing across all my devices, but since it has only been installed for an hour or so, I haven't received any messages yet ;-) update years later in 2024: I've had a great experience using Zotabox, so far! The EU cookies notification feature is what drew me there initially, but have found the customizable contact form and the alert pop-ups very helpful, too. Thanks!

Dapper Geek Usa

Oct 06, 2016 on Shopify

I've been looking for this app for weeks, i just didn't exactly know what i was looking for! Easy to use, lots of great options. Thanks! www.dappergeekusa.com

Bless Linen

Aug 30, 2016 on Shopify

Nice app - looks professional and very easy to customize! Do not require developer's skills. Recommend!

Kerstins Nature Products

Jun 30, 2016 on Shopify

It is very easy to use. I am not good with computer things but this was simple and the perfect solution for my store www.kerstins-nature-products.myshopify.com. And another plus - it's free. Thank you for making this app available

Atalya Designs

May 31, 2016 on Shopify

Great app, a real joy to use and makes our life a lot easier. I'm thoroughly impressed with it and I believe it helps give confidence to our customers, to know they can contact us any time. Many thanks!

Banjos Bead House

Sep 14, 2014 on Shopify

Great simple contact form that is quick to install