Reviews: Zotabox Contact Form Builder

Customer reviews: Zotabox Contact Form Builder

Reviews (134)

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What Merchants Think

The "Zotabox Contact Form Builder" app receives mixed feedback from merchants. Many appreciate its ease of use and the professional look it provides to websites, while others have noted frustrations with setup and support.

Key Strengths

Easy to use with a quick setup process.
Offers a professional and customizable look for websites.
Effective in enhancing customer service capabilities.
Highly responsive support team noted by several users.

Common Concerns

Issues with app setup and unclear save confirmations.
Some users faced problems with customer support responsiveness.
Occasional technical issues reported, with difficulties in seeking help.

Final Thoughts

Overall, "Zotabox Contact Form Builder" is seen as a beneficial tool for businesses looking to improve customer contact options, thanks to its user-friendly interface and customization features. However, attention is required on improving the setup process and the responsiveness of customer support to address concerns efficiently.

Alpine Luddites

Mar 02, 2025 on Shopify

setting up the app is a PIA. every time i try to do something on the webiste for set up i have to sign in. There is no indication that my work has been saved. looking for a replacement.

Nova India

Jan 06, 2025 on Shopify

Hi , This is a gamer changer for customer service issues for business. awesome plug in and great support from the team.

Livesound

Oct 25, 2023 on Shopify

How do I get in contact with you? Zotabox has stopped working on both of our websites and I've been trying to get it back online for over a week. There is no means to get in contact with support anymore, only an FAQ page?

Dapper Geek Usa

Oct 06, 2016 on Shopify

I've been looking for this app for weeks, i just didn't exactly know what i was looking for! Easy to use, lots of great options. Thanks! www.dappergeekusa.com

Bless Linen

Aug 30, 2016 on Shopify

Nice app - looks professional and very easy to customize! Do not require developer's skills. Recommend!

Atalya Designs

May 31, 2016 on Shopify

Great app, a real joy to use and makes our life a lot easier. I'm thoroughly impressed with it and I believe it helps give confidence to our customers, to know they can contact us any time. Many thanks!