Customer reviews: BestChat: AI Chatbot+Live Chat

<h3>What Merchants Think</h3> <p>The "BestChat: AI Chatbot+Live Chat" app has generally received favorable reviews from merchants, with many appreciating its AI capabilities and user-friendly interface. Users are impressed by its ability to enhance customer interactions and provide accurate responses, although concerns about customer service and notification issues have been raised. Overall, BestChat is seen as a valuable tool for businesses seeking to improve customer engagement and service efficiency.</p> <h3>Key Strengths</h3> <ul> <li>Advanced AI features that improve customer interactions and provide accurate responses.</li> <li>Easy setup and user-friendly interface.</li> <li>Ability to handle a wide range of queries autonomously.</li> <li>Support for training the AI to better cater to specific business needs.</li> <li>Cost-effectiveness compared to similar solutions in the market.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Inconsistent customer support responsiveness.</li> <li>Notification issues, particularly on mobile platforms, leading to missed chats.</li> <li>Some language translation glitches affecting multilingual capability.</li> <li>Occasional difficulties in AI to live chat transition.</li> <li>Lack of specific language options like Arabic.</li> </ul> <h3>Final Thoughts</h3> <p>The "BestChat: AI Chatbot+Live Chat" app is highly regarded for its robust AI capabilities and ease of use, making it an excellent choice for businesses looking to enhance customer service. While there are areas for improvement, particularly in customer support and notification reliability, the app's strengths in AI-driven interactions and affordability make it a favored solution. Continued development in addressing merchant concerns will further solidify its position in the market.</p>

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Reviews (213)

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What Merchants Think

The "BestChat: AI Chatbot+Live Chat" app has generally received favorable reviews from merchants, with many appreciating its AI capabilities and user-friendly interface. Users are impressed by its ability to enhance customer interactions and provide accurate responses, although concerns about customer service and notification issues have been raised. Overall, BestChat is seen as a valuable tool for businesses seeking to improve customer engagement and service efficiency.

Key Strengths

Advanced AI features that improve customer interactions and provide accurate responses.
Easy setup and user-friendly interface.
Ability to handle a wide range of queries autonomously.
Support for training the AI to better cater to specific business needs.
Cost-effectiveness compared to similar solutions in the market.

Common Concerns

Inconsistent customer support responsiveness.
Notification issues, particularly on mobile platforms, leading to missed chats.
Some language translation glitches affecting multilingual capability.
Occasional difficulties in AI to live chat transition.
Lack of specific language options like Arabic.

Final Thoughts

The "BestChat: AI Chatbot+Live Chat" app is highly regarded for its robust AI capabilities and ease of use, making it an excellent choice for businesses looking to enhance customer service. While there are areas for improvement, particularly in customer support and notification reliability, the app's strengths in AI-driven interactions and affordability make it a favored solution. Continued development in addressing merchant concerns will further solidify its position in the market.

Skin Care By Suzie

Jan 03, 2025 on Shopify

I try a lot of chat app, Always looking for the best for my needs and I have tried a lot of the new AI , Most AI chat are surface level and I found them get most answer wrong when it comes to the skin care we sell on SkinCareBYSuzie.com but Best chat AI is amazing I have yet to find an AI answer that wrong or even could have been better. This has recommended our skin care perfectly it has given a perfectly correct answer when customers have asked to compare products with each other. Concerning the actual chat function with an agent they also work really well

Ti Amuu

Dec 28, 2024 on Shopify

sehr einfach zu bedienen

Jewellery By Aman

Dec 17, 2024 on Shopify

This app is great. AI can be trained to cater to your site and promptly answer customer questions and queries.

Gifts 4 You All

Dec 15, 2024 on Shopify

R1 Facility Services

Dec 13, 2024 on Shopify

Really easy to use!

Ilha Restrita

Dec 10, 2024 on Shopify

Really smart AI and great app. I recommend it.

Imagine Global Care

Dec 10, 2024 on Shopify

測試中覺得還不錯測試中覺得還不錯測試中覺得還不錯測試中覺得還不錯

Tersce

Dec 09, 2024 on Shopify

good

AutoBox.ro

Dec 03, 2024 on Shopify

Nice app so far!

Taggo.ro

Dec 02, 2024 on Shopify

BEST

Iona Opal Australia

Nov 24, 2024 on Shopify

Good app so far! Loving the customisation ability.

OthoiMart

Nov 24, 2024 on Shopify

Wow amazing it's very helpful

Prodotti Herbalife Online

Nov 18, 2024 on Shopify

Semplicissima da installare. Il Bot impara a memoria tutto il sito (870 pagine) in pochi secondi. E gestisce in totale autonomia i clienti. Lasciando a me il tempo di evadere gli ordini. Cercavo proprio questo. Un Bot che facesse tutto, sponsorizzazione, risposta alle domande (anche le più complesse), marketing, follow up. E lo fa attraverso tutti i sistemi di chat più diffusi

Café 124

Nov 12, 2024 on Shopify

Very well made

HDBullyBaum

Nov 07, 2024 on Shopify

I love that it can recommend products from my website accurately.

אשריאן | ASHERIAN

Oct 18, 2024 on Shopify

Great App! very responsive and unique.

TG Hair Store

Sep 30, 2024 on Shopify

The Easy Bag

Sep 24, 2024 on Shopify

Perfect APP

Mansarover Furnishings

Sep 24, 2024 on Shopify

good

Fitladies

Sep 23, 2024 on Shopify

Ik gebruik de chatbot net 2 dagen en ik ben wel tevreden, hij stuurt mijn klanten naar de juiste pagina's als ze vragen hebben en indien nodig, ga ik de vragen beantwoorden.