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Customer reviews: BeProfit ‑ Profit Analytics

Develop by Viably Capital

Reviews (352)

Overall rating
4.5

What Merchants Think

Merchants have mixed feelings about "BeProfit ‑ Profit Analytics." While some praise its comprehensive features and the support team's initial responsiveness, others have expressed dissatisfaction due to service issues and billing practices. Many merchants feel that recent updates and support quality have declined, causing frustration and concern regarding the app’s reliability.

Key Strengths

  • Comprehensive and easy to navigate dashboard.
  • Effective for tracking expenses and profits.
  • Assists in making informed business decisions.
  • Positive feedback about the initial support responsiveness.

Common Concerns

  • Issues with billing practices and refund policies.
  • Poor customer service response times and effectiveness.
  • Bugs and glitches leading to incorrect data reporting.
  • Price increases without corresponding feature enhancements.

Final Thoughts

"BeProfit ‑ Profit Analytics" appears to be valuable for many users, especially in providing clarity and insights for business decision-making. However, its recent challenges with customer support, billing issues, and technical glitches have raised concerns among some users. Potential users should weigh the app’s benefits against these drawbacks before making a commitment.

Atugardia.de

Apr 04, 2025  on Shopify

BeProfit is one of the best apps for tracking the most important metrics for our e-commerce business. The development and support team is truly dedicated and quickly resolved a small issue we had with some metrics. Highly recommended!!!

Plants are Purple

Mar 28, 2025  on Shopify

We've been using BeProfit for a while now and it has really helped us stay on top of our numbers. The insights are clear and useful, making it much easier to track profitability. The support team has also been incredibly helpful and kind. Highly recommend!

Oxygen Concentrator Depot

Mar 25, 2025  on Shopify

BeProfit is an absolute game-changer for tracking and optimizing business profits! This app makes it incredibly easy to see my true earnings after expenses, ad spend, and fees—all in one intuitive dashboard. The real-time insights help me identify my most profitable products and pinpoint areas where I can improve. I love how seamlessly it integrates with my e-commerce store, providing clear and actionable data that allows me to make smarter financial decisions. If you want to take control of your profits and scale your business effectively, BeProfit is a must-have!

Bio-First

Mar 17, 2025  on Shopify

We've been using BeProfit now for over 18 months and have really appreciated the insights that it has given us from a financial reporting perspective. We love the live CPA and BCAC features and being able to integrate our 4 separate stores across shopify and amazon to get a holistic picture. There are so many features, the list is to long to talk about here. One thing where they could improve is some of their LTV metrics, to get it a bit closer to some competitor apps like lifetimely. But regardless, what features they offer now outweigh that shortcoming. Support has always been good and communicative with us, responding quickly.

2SeeLife

Mar 09, 2025  on Shopify

BeProfit has completely transformed how I track and understand my business profits! Before using this app, I struggled to get a clear picture of my true earnings after expenses, ad spending, and fees. Now, everything is presented in an intuitive dashboard, making it easy to see my real profit margins, most profitable products, and where I need to optimize. One of the best features is the ability to break down costs and revenue streams in real-time, allowing me to make data-driven decisions with confidence.

Dibsies Personalization Station

Feb 10, 2025  on Shopify

This is not a trustworthy company. I installed this app via Shopify, but never initiated a free trial. Instead, I emailed back and forth with their support and they agreed to give me a much longer 45 day trial. This was not through shopify, but through the app developer directly. They NEVER stated they would begin charging me automatically after the 45 days were over. I have the full email thread as evidence. There is no gray area here. They never stated this. I did not realize they were charging me ($449 per month!) for 2 months. When I realized 4 days after the 2nd charge, I contacted them. They refused to refund me. They said the charge was processed through Shopify and they could not do anything. Howeve, this was abolutely not true. I contacted Shopify support and they confirmed the the charges were NOT processed through Shopify. I again contacted this developer and they again refused to do anything about this. I never provided credit card information directly to this developer. NEVER. This means the app developer utilized credit card info from Shopify to illegally charge me directly. I have informed American Express and they will be investigating. I also plan to escalate this issue with Shopify. Shopify should not allow app developers to leverage credit card information from Shopify to charge separately. This should be illegal. Let's hope a company this shady is not allowed to continue providing services for Shopify.

Toxic Envy Boutique

Feb 03, 2025  on Shopify

I had a terrible experience with this app. I requested a refund on the same day that the services were due to renew, as we no longer needed them. To my surprise, the refund was rudely declined. When I asked why, I was told it was because of their "policy." However, after reviewing their terms and conditions carefully, I could find no mention of a no-refund policy. It seems like they simply make up policies on the spot to avoid giving refunds. I find it incredibly frustrating and unprofessional that they declined my request without providing clear justification or referencing their actual policies. Transparency is key, and this app lacks that completely. I will not be using their services again, and I highly recommend others to be cautious before committing to anything with this company.

doyos

Oct 15, 2024  on Shopify

shows wrong data and the customer support dont answer to emails! ai chatbot couldnt help either! they charge 100$ a month for this! uninstalled and not recommended!

The Shop of Many Things

Sep 25, 2024  on Shopify

I never bother leaving reviews but this was an exceptionally bad experience. I have some issues with the app itself, doesn't work well and missing some basic features but what was the worst was the support. Took days to answer and then the answer was a sentence or two, lazy, didn't answer my questions at all. Just seemed like someone responding to the requests in their lunch break and didn't really care if it helped. It was clear they didn't even read my message ‍♂️

Cloudflops Sverige

Jul 30, 2024  on Shopify

The app is great, and the support was great, but now they only have bot chats, and they don't respond to their emails anymore either. We have waited 2 weeks for responses, and as a business, these things are important to fix. We are also on the highest plan, and not having an account manager that we can reach out to is just dumb. It's a sign that the app is dying.

Daily Ritual Boutique

Apr 17, 2024  on Shopify

At one point I was on a paid plan under $30 a month, but realized I could do what I needed on the free plan (the paid plan didn't offer much value for what I needed to do, just simple tracking of expenses). Now without warning the free plan is gone and the entry level plan is now $49 a month, but for what I'm not sure. Now I'm locked out of accessing reports of my expenses unless I pay. It's time to delete this app and say goodbye. I can track expense on my own since I"m such a small business. I might check out trueprofit as mentioned in another app.

Oyuncakcın

Apr 03, 2024  on Shopify

They took all my store data. After answering a lot of questions, they said that the data was missing and asked me to contact customer service. The first impression is very bad. If I change my mind, I will be sharing it here. Edited: Quick Note: Don't waste your time

PuppyPad

Apr 02, 2024  on Shopify

Super Bad Experience. Staff super slow to respond. I get one response a day.... On March 7th I noticed Theres a huge issue where my products are not appearing therefore I cant add costs. All my data is skewed and inaccurate They said they have escalated but its been a week and half for it to get here. Update 24th March. Still no fix. If something happens to your account they are very slow to fix. AVOID AT ALL COSTS Update 2nd April. They told me they can't fix this problem for me. Now I have to migrate to a new app and will lose alot of my data.

farbenloewe.de

Mar 28, 2024  on Shopify

Auch für uns als Deutsche Firma ist die App sehr gewinnbringend. Der Kundensupport ist sher hochwertig und hilft einem sehr

RARE JEWELRY™

Feb 08, 2024  on Shopify

beprofit has a good support team but their app is not doing so well. it doesn't update my stats correctly and often glitches. I messaged their support team about this and all they could say was "sorry, our system was down and now its back up" well this happened again so i'm deleting the app. Plus now they raises the prices even though the app hasn't improved at all. The app worked well the first few months i had it but now it's gone downhill. I downloaded trueprofit today and it works perfectly and they have a mobile app so I would recommend that.

Poseidon Hair

Jan 29, 2024  on Shopify

I've been using BeProfit for the last few months and it has just made everything so much easier. It's super comprehensive and easy to navigate and the team has been really supportive too. I definitely recommend it!

RideKingz

Jan 28, 2024  on Shopify

Before BeProfit, it was really hard to track every single cost down to the last detail. This app really saves you a lot of time and lifts a huge weight of your shoulders. You can see your actual profit in real time as well as on every single order. This gives you the intel you need to make executive business decisions in order to scale correctly.

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