Beacon Messenger adds a WhatsApp chat button to your storefront and keeps customers updated on WhatsApp using the official Meta Cloud API. List several agents with roles, avatars and business hours; the prefilled message mentions the product or cart the shopper was viewing. Automations send order confirmations, shipping updates, COD confirmations that tag the order on reply, and abandoned checkout reminders. Every message is logged with its delivery status, and sending stops at a hard cap.

• Chat button with several agents, roles, avatars, business hours, page context
• Order confirmation, shipping and abandoned checkout messages from Meta templates
• COD confirm/cancel replies tag the order; delivery log; hard message caps