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Customer reviews: BarcodeMan Barcode Labels

Develop by Gookit, Inc.

Reviews (92)

Overall rating
4.4

What Merchants Think

Merchants generally have a positive impression of the "Barcode Man: Label Printing" app. They appreciate its user-friendly interface, versatile label customization options, and the efficiency it brings to their operations. Many reviewers noted the excellent customer support, with some mentioning specific representatives as particularly helpful. However, a few users experienced technical issues or delays in customer support response.

Key Strengths

  • User-friendly and easy to set up
  • Strong customization options for creating unique labels
  • Efficient customer support with specific mention of personalized assistance
  • Reasonable pricing compared to alternatives
  • Supports various barcode types and images
  • Versatile app suitable for different label printers and global use
  • Quick generation of labels which streamlines operations

Common Concerns

  • Technical issues, such as crashing after updates or label alignment problems
  • Lack of real-time customer service communication in some cases
  • Inconsistent app performance post updates
  • Difficulty with scanning barcodes in certain instances

Final Thoughts

Overall, "Barcode Man: Label Printing" is well-regarded by merchants for its functionality and customer support. While there are areas for improvement, particularly in technical reliability and real-time support, the app proves to be a valuable tool for businesses in need of customizable label printing solutions.

Bashful Armadillo Fibers

Jul 10, 2024  on Shopify

Downloaded the app. I wanted to print labels with a description and barcode which means I had to do the paid level. No problem, it's not expensive. Generated barcodes and created my labels with no problem. I could not get the labels to print in the right direction. I tried manipulating the elements in the labels and the preferences on my printer. Contacted customer service, explained my difficulties and sent them a picture of my problem as requested. The next morning, I received an email containing a pdf that they created. Asked me to print it and send a picture of the result. Same result as before. Sent picture. Two days later and I've still not heard anything back from them. Uninstalling and finding an app that works with Customer Service I can chat with.

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