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Customer reviews: Talon Backups

Develop by Talon Commerce

Reviews (69)

Overall rating
4.9

What Merchants Think

Merchants express a high level of satisfaction with "Talon Backups." The app receives commendation for its reliability, ease of use, and invaluable support from the customer service team. Users highlight their peace of mind, thanks to the app’s ability to efficiently back up and restore store data. The service is particularly appreciated by those who have experienced data loss or editing errors.

Key Strengths

  • Seamless integration with Shopify for store data backups
  • Quick and efficient data restoration features
  • Excellent and responsive customer support
  • Affordable pricing for the features provided
  • User-friendly interface
  • Reliability in backing up various elements like products, themes, and posts

Common Concerns

  • Some users noted limited access to backup features in Shopify directly
  • A few noted anxiety about needing the app during emergencies due to past experiences with other apps

Final Thoughts

"Talon Backups" is highly recommended for Shopify store owners seeking a dependable backup solution. Its ease of use, robust backup capabilities, and outstanding customer service establish it as a critical asset for preventing data loss. Overall, the app is well-received and considered a valuable tool for maintaining store data integrity.

mythaicurry

Mar 03, 2024  on Shopify

I have always been nervous about the fact that Shopify does not do a backup of the store, or at least not one that can be accessed by the owner in the event of anything going wrong. Some of the apps that do this are quite costly for a small store, also with some of them you have no idea whether they have worked until you find you have to do a restore. What I like about this app is that you can see any part of your store, be it blog posts or products or whatever and restore at the click of a button. So, it's not just a handy app to have should disaster strike but also allows you to reinstall a previous version of sections if you have been editing them etc. Any app is only as good as its support and I'm happy to say the support here is excellent. Michael was delving into a problem for me as soon as I notified him of it and in the end discovered that it was a fault with Shopify and not the website. I highly recommend this app for anyone who wants peace of mind.

Burlap & Barrel

Sep 05, 2023  on Shopify

Works perfectly. When we had an issue, the customer support was incredible. Worked over the weekend to fix the issue ASAP

Bathroom Outlet

Jul 31, 2023  on Shopify

Exceptional experience Quick support, clear communication, and user-friendly app. Highly satisfied!

Bonza Dog Treats

Feb 08, 2023  on Shopify

Highly recommend Automatic Backups by Talon - well priced back up app that earned it's keep yesterday when I accidentally deleted several high traffic blog posts. Customer service was excellent too, as I'd deleted the blog they were under, so Michael put a patch in place for me to very quickly to restore the posts. Great value and great customer service.

Sanitizetek

Jul 08, 2020  on Shopify

After experiencing a different back up app whose personnel wouldn't open emails over the weekend during an emergency, finding Automatic Backups was refreshing. Tech support went above and beyond answering questions and helping at 11pm, with 3 correspondences in one day, only hours apart. Shopify's duplicate theme function does not back up products and orders... this app is a must for keeping your data safe.

Nutratech

Feb 17, 2020  on Shopify

Great App, super easy to use, you never really need a backup.....UNTIL you NEED IT. Will keep this as long as I am with Shopify :)

Cobs® | Official Site - Men's Clothing

Aug 14, 2019  on Shopify

You can revert back to how your store was around 30 days ago. Good app :) plus their customer service is very good they reply quickly and are open to feedback.

O'KANA

May 07, 2019  on Shopify

Great app, been using it for months now. Great way of backing up everything from products, collections to whole themes

IVXV Apparel

Mar 07, 2019  on Shopify

I have not used the app for very long, but from what I have experienced so far, it appears to be working as designed. No complaints.

Tonle

Aug 01, 2018  on Shopify

Very cool app. I've always had a small level of anxiety about accidentally deleting my product catalogue or theme. This app relieves that. Nice job!

Enso Beauty Co

Jul 22, 2018  on Shopify

Wow. So easy to install! Thank you!

Barb Toland Art

May 18, 2018  on Shopify

So far so good - I appreciate the free version to backup my product info. May be upgrading at some point to get it all backed up. Everything is well organized in this app - easy to use.

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