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Customer reviews: Preorder, Back in stock Duck

Develop by Shopify

Reviews (369)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for the "Back in stock, Notify me Duck" app. Users consistently highlight its ease of installation, user-friendly interface, and impressive functionality in providing stock notifications. Furthermore, the exceptional customer service, noted for its speed and effectiveness, is a standout feature that's frequently mentioned in reviews. Many users also appreciate the app's reasonable pricing and seamless integration with other platforms.

Key Strengths

  • Exceptional customer support that is quick, responsive, and proactive.
  • Easy to install and use, with an intuitive user interface.
  • Effective in sending stock notifications, enhancing sales and customer re-engagement.
  • Reliable integration with existing systems and apps.
  • Affordable pricing with excellent value for money.
  • Customizable notifications, including WhatsApp notifications.

Common Concerns

  • Occasional issues with initial setup requiring support intervention.
  • Some users mentioned needing minor customizations, but these were quickly resolved by the support team.

Final Thoughts

Overall, "Back in stock, Notify me Duck" is highly recommended by merchants for any e-commerce store needing a reliable and effective solution for stock notifications. The app’s seamless functionality, combined with outstanding customer support, makes it a valuable tool for enhancing customer satisfaction and sales.

Hummingbird Wholesale

Aug 14, 2025  on Shopify

The support from Peppyduck is off the hook. This crew has been so helpful and thoughtful - downright nice - support this solid app. From well written instructions, excellent tips and proactive help with styling to match my site's theme, Shashank and co are awesome. Sadly, I think the app works so well that I may not need support after this quick and easy set-up. Keep up the great work team!

Brandscape Shop

Aug 12, 2025  on Shopify

Fantastic customer service. Very proactive and thorough. Much appreciated!

My0Dear

Aug 11, 2025  on Shopify

Je krijgt enorm snel hulp. Ze denken zelf ook mee na over hoe je de app optimaal kan gebruiken voor jouw webshop.

Midnight Rose Emporium

Aug 10, 2025  on Shopify

Great app with great support, does exactly what I wanted it to do.

Awake Rituals

Aug 07, 2025  on Shopify

Very helpful team and great app - easy to install and use.

DealFixers

Aug 06, 2025  on Shopify

GREAT! These guys know how to do service! Must have for your Shop!

Pressed & Refreshed | Luxury Press On Nails

Aug 04, 2025  on Shopify

Jignesh was a great help! He assisted me in getting the notify button styling to align with the button styling for my theme. Very friendly!

James' Home of Tone

Aug 04, 2025  on Shopify

Impressed so far, only just started using it and implementing it onto my website but so far so good and very impressed with the customer support from the team too.

Toddy Towel

Aug 04, 2025  on Shopify

Good customer support

Sorensen Tees

Aug 02, 2025  on Shopify

Valiz

Jul 31, 2025  on Shopify

WYT° - CIRCULAR° CLOTHING

Jul 31, 2025  on Shopify

super easy handling, super fast customer service, 10/10

Studio Gypsied

Jul 29, 2025  on Shopify

The team responded to my query within minutes. Wonderful app that does its job!

MegbyDesign

Jul 28, 2025  on Shopify

Fantastic customer service and brilliant customisation available within the app!

ciclomi

Jul 24, 2025  on Shopify

Très facile à mettre en place et support client au top, très disponible et réactif !

Turlock Carnivores

Jul 21, 2025  on Shopify

ELLIS FAAS COSMETICS

Jul 21, 2025  on Shopify

Great support from this app! They set up custom buttons and widget layout to match website right away - where other back in stock apps have failed. Great work and thank you!

Pereg Natural Foods & Spices

Jul 21, 2025  on Shopify

Amazing support!

Sting & Snout Bindery

Jul 20, 2025  on Shopify

Very useful and effective tool for what i need. The team also reached out to help me edit the button to match my website more

Bouclé

Jul 18, 2025  on Shopify

Very good personal and proactive service, thank you!

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